Keep it up. Very politely nature team. But some prices will too costly. After-all had a good experience
Always friendly, and every time they managed to find a solution that would help me! Even if some of the problems where slightly tricky.
Lori was very helpful, knowledgeable and fast with her spot on answers. Great experience! I wish all customer services were like that one.
Thousands of modern templates and a good support. I found there an awesome opencart template for my business.
Excellent services. Professional Staff. I've received useful information and resolved my queries. Highly Recommended A+++
I can only say that these people apparently care about their customers. What a refreshing experience.
Sandy's reply was very quickly, I will browse all websites and buy one for trying in this month. Thank you~
Customer support is very nice. They find quick resolution and also give some more helpful suggestions.
Thanks so much for your consulting it help me to choose a right products. And matching my destination.
Incredible support in all circumstances. Hospitality, courtesy, professionalism, spontaneity! A big thank-you
Responsive site. Helpful team. Overall process is just perfect! Been working with them for about 2 years now.
Hi asked Mr. Francesco help for installing a template and to find the documentation.He has been really nice in helping me.
Great service girl! The best I ever had from a company. So professional! Thanks for everything Andrea!
Have wonderful experience with miss jenna, Smooth helpful and guideline given by her. I recommend that everyone try templatemonster
Regards,
This is people have no idea what they are doing. Find another website, don't waste your money and time with them. Trust me!
Sandy Clark, best representative. Helped me a lot with details of technical support too. I must say she is highly recommended.
+++++++++++++++++++++++++++++++++++++++++++very kind and efficient++++++++++++++++++++++++++++++++++++++++++
Looking for some specific functionality and Sandy is kindly helping me find the right solution. Very useful. Thank you!
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.
Hello Daniel,
Thank you for your review. We do apologize for any troubles you had with our product or team. We'll be glad to investigate any issue and provide an appropriate solution. Please contact us at marketing@templatemonster.com with more details. We'll do our best to help you!
Thanks.
Best regards,
TemplateMonster