My first contact so far as been very informative & helpful! I look forward to giving out more positive reviews in the future!
The customer service is very good and helpful. I would definitely prefer this website for further use.
Great work!
Tommy was proactive manager with helping to choose a good template and the right services for our needs. I highly recommend!
Jenna pays great attention to details. She had offered nice templates & understood my needs greatly.
Andrea helped me out excellently answering all the novice questions I had great! Would recommend 100%
Super fast and helpful to my questions. Very pleased with solutions she offer me. Thank you Becky:-)
Hi,
I was looking for a template which willed become my personal website.
Andrea helped me, good service!
Andrea, was so kind and helpful throughout the chat,
Appreciate your recommendation in regards of template selection.
Very knowledgeable and responsive services from TemplateMonster. I got all questions answered. Thanks for the support!
I really enjoyed Miss Lori's service, she helped me with my doubts. And they have gained a new client.
This has been the best chat customer service I ever had. Greg was clear and very helpful. Thank you!
Shane answered all my questions in an clear way. Thank you so much for your kind. I am really satisfied.
They solved my problem excellently. Truly qualified technicians.
I am forever client Templatemonster!
Fernando
Fantastic pre sales support for novices like me. The were patient and answer all questions very kind. Thank you!
Excellent Templates, Services and Especially the Support. Highly Recommended. Been using them for years, never had an issue.
I spoke with Becky and the service is amazing. She asks really for what you need instead of selling something. Great job!
Sandy was fantastic at answering all of my questions. I can only hope the post-sale customer services is as good!
Very pleased with pre-sale service. Becky answer all my questions regarding Opencart templates :) Thanks again
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.