Awesome service the representative was very easy to work and informative and the service was very fast.
On October 26th I was checking out a theme for my website and Jace was online to assist with questions and selection. Great service!
Perfect contact with Sandy for template assistant for my company. We chose a template for my special needs for my company
Caroline was helpful, very friendly and answered all the questions. All the questions about the website were answered.
Jordano was extremely helpful on answering all the questions! Personally I would recommended the platform!
Jace, thank you for helping find the template i need. We went through a couple of them until i got the one that fits the most.
I've had a great help with my purchase process. I really enjoyed there patience and the assistance they gave.
Many great templates available to choose from. The online help services were quick and easy! Thank you Lori!
Professional, helpful, patient. Thanks Lori in Florida! Recommend your service and will be using you guys again shortly for another project.
Thanks indeed for your time support and patience Greg! Great help in letting me to select a perfect design.
Perfect for your landing page, very well coded easy to edit and maintain. They have design it considering all aspects of great user experience
Good assist from Sandy, i requested some template customization and hopefully they will do it in time
I have just chatted with very competent consultant. She helped me almost within seconds understanding exactly what is my problem and how to solve it.
Crystal did a great job helping me through the several issues my template had. She was fast and accurate.
Whatever processes you are doing that result in quality, helpful and just all around brilliant people like Alexandra - please continue with them!!
The chat support is great. Stewart helped me very quickly and competently. I use this service again.
Not the first time in chat, but Sandy impressed me with speed and quality of replies. Well done! Thumbs up.
Great online customer service - very helpful, polite and really made an effort to win my custom. Thanks a lot Lori!
Great customer service support, fast response and know all i want, even with many changes on template
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.