Template monster have a best sales team Ever with the best support good luck for every one chat with Becky she will help you directly
Great service with Caroline. She was patient and she served me well. I have all the info that I need to know. Thank you.
Eric
Have found the support great over the years, the instant chat means it can be done very quickly, this sets templatemonster apart in my eyes
Great thanks Lori for helping out in finding right template. I will connect back to your mail in a day or 2 to finalize things
A big thanks to Becky for her help getting me to find the template for my site. Fast response times and friendly service. Good one!
I was really happy with the service and technical knowledge of the staff from start to finish. Glad to have these people on my team!
Caroline was wonderful all around. She was helpful, resourceful, and patient. I'm a happy client. Thank you.
I always enjoy the assistance provided by your company. Keep it up. Great service and great products.
Received some useful and patient advice and guidance in selecting the right product today. Thank you, Shane!
Sandy answered all questions fast, and provided me with helpful ideas and solutions. Thank you very much!
Thanks to Mary for supporting me found a suitable template for your business. What an enthusiastic supporter!
High level of counseling, very high quality products. I'm going back for the next template. Thank you
Concrete and honest answers to my questions! Nice customer service. Recommends everybody to take contact with TemplateMonster
Caroline was very helpful, answered all my questions and made sure everything fit my need, awesome support!
Excellent assistance and truly professional staff. The themes are very elegant, responsive and suitable for any need.
Had some questions before i bought the template and customer service was excellent and helpful. Highly recommend
The operators are helpful and patient. Willing to help to look for alternative solutions when there is an issue with the one I found..
Caroline was very nice, clear and concise she made it easy to select the package I need and guide me through all the process.
Amazing work this technicians do for me. I needed help and they were there to help right away. I finally got the job done.
Very informative and knowledgeable about the web templates and gave suggestions on what the look for. Not pushy sales tactics like some other sites.
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.
Templatemonster has a rating of 2.8 stars from 1,682 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Templatemonster most frequently mention third party and project manager.