website thubmnail of Templatemonster

Templatemonster

How would you rate Templatemonster?
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GB
1 review
0 helpful votes
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Great Service
January 20, 2017

I had a few issues with my template and they work quickly to fix them and keep me up to date too. Very happy.

Date of experience: January 20, 2017
California
1 review
0 helpful votes
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Great!
February 3, 2017

Website box has everything an agent needs to dominate in their business! From crm to property codes, to drip campaigns and more! Thank you!

Date of experience: February 3, 2017
Colombia
1 review
0 helpful votes
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"Caroline"
November 15, 2018

Great support and instantly reply to all our questions! She was very polite and friendly. I will back to this shop again later :D

Date of experience: November 15, 2018
Netherlands
1 review
0 helpful votes
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Helpful and informative
December 10, 2017

Very helpful and informative. Their service package is impressive and for people with no IT background (like myself) it matters. Prices are good too.

Date of experience: December 10, 2017
Romania
1 review
0 helpful votes
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Thanks for support
August 3, 2018

Thank you for your support, Archie helped me a lot because i do not have any aknowladge about templates, but he helps me pretty much!

Date of experience: August 3, 2018
Lebanon
1 review
0 helpful votes
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Professional Help
August 11, 2017

Thanks, Adrea for your help, support & time.
You helped me achieve what I was looking for.
Amazing team.
Keep up the good work :)

Date of experience: August 11, 2017
Ohio
1 review
1 helpful vote
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Great Pre sales suport
February 13, 2019

We just spent an hour with Caroline, who helped us find a ecomm theme for our new company web site. She was patient and answered all our questions.

Date of experience: February 13, 2019
Virginia
1 review
0 helpful votes
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Great service
October 6, 2017

Ryan DeWitt Thank you very much for answered all my questions and solved the problems I have encountered, I really appreciate your patience on it thanks again

Date of experience: October 6, 2017
Mexico
1 review
0 helpful votes
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Great technical support too! I've been attended by Jace, Mike and Dakota, and have had a really good experience having real humans helping you,

Date of experience: August 14, 2019
New Zealand
1 review
0 helpful votes
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Great
October 30, 2017

Nice talk to Eduardo, he is very helpful and nice. Thanks
I have purchaed more than 10 templates from Template Monster, all works good.

Date of experience: October 30, 2017
Slovenia
1 review
0 helpful votes
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We have received expected help, great advising. We need to implement service and products on our webpage. WP responsive template is the best for us.

Date of experience: February 7, 2017
Saudi Arabia
1 review
0 helpful votes
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5 star services
December 19, 2017

I would say that not only the templates but also the customer source is outclass. Keep it up. You guys are doing great job

Date of experience: December 19, 2017
Germany
1 review
0 helpful votes
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Chat inteface
October 8, 2016

I did not wnat to spend time in searching for a certain template. The chat was very helpful... thank you for helping out...

Date of experience: October 8, 2016
California
1 review
3 helpful votes
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She is soooooooo helpful and great to work with. I wish all of the tech support people were like her... LOVE HER!

-SPM

Date of experience: April 17, 2016
India
1 review
0 helpful votes
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Review for template
April 25, 2017

Very helpful chat with lori. This conversation was help me to take the template with various style of desig. Thank you :)

Date of experience: April 25, 2017
South Africa
1 review
0 helpful votes
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Jace the Ace
May 29, 2019

Thanks so much Jace. Quick turnaround service. I told him of my issue and in no time, it was resolved. Much appreciated.

Date of experience: May 29, 2019
France
1 review
1 helpful vote
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The template is quite complete and customizable!
I am looking forward to buying it and selling lots via my new website!

Date of experience: August 1, 2018
Romania
1 review
1 helpful vote
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Exelent service! Caroline did a great job helping me finding the right template with the best options i was looking for.

Date of experience: March 26, 2019
Turkey
1 review
0 helpful votes
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Caroline was my assist for templates and she is really cool for her work. I will use this webpage more.

Date of experience: February 13, 2019
South Africa
1 review
0 helpful votes
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Fantastic Service
October 9, 2017

Jace was excellent. He was professional, patient and very helpful. I look forward to having the-same experience with my template

Date of experience: October 9, 2017

Overview

Templatemonster has a rating of 2.8 stars from 1,682 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Templatemonster most frequently mention third party and project manager.

service
132
value
118
shipping
61
returns
60
quality
109
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