I had a few issues with my template and they work quickly to fix them and keep me up to date too. Very happy.
Website box has everything an agent needs to dominate in their business! From crm to property codes, to drip campaigns and more! Thank you!
Great support and instantly reply to all our questions! She was very polite and friendly. I will back to this shop again later :D
Very helpful and informative. Their service package is impressive and for people with no IT background (like myself) it matters. Prices are good too.
Thank you for your support, Archie helped me a lot because i do not have any aknowladge about templates, but he helps me pretty much!
Thanks, Adrea for your help, support & time.
You helped me achieve what I was looking for.
Amazing team.
Keep up the good work :)
We just spent an hour with Caroline, who helped us find a ecomm theme for our new company web site. She was patient and answered all our questions.
Ryan DeWitt Thank you very much for answered all my questions and solved the problems I have encountered, I really appreciate your patience on it thanks again
Great technical support too! I've been attended by Jace, Mike and Dakota, and have had a really good experience having real humans helping you,
Nice talk to Eduardo, he is very helpful and nice. Thanks
I have purchaed more than 10 templates from Template Monster, all works good.
We have received expected help, great advising. We need to implement service and products on our webpage. WP responsive template is the best for us.
I would say that not only the templates but also the customer source is outclass. Keep it up. You guys are doing great job
I did not wnat to spend time in searching for a certain template. The chat was very helpful... thank you for helping out...
She is soooooooo helpful and great to work with. I wish all of the tech support people were like her... LOVE HER!
-SPM
Very helpful chat with lori. This conversation was help me to take the template with various style of desig. Thank you :)
Thanks so much Jace. Quick turnaround service. I told him of my issue and in no time, it was resolved. Much appreciated.
The template is quite complete and customizable!
I am looking forward to buying it and selling lots via my new website!
Exelent service! Caroline did a great job helping me finding the right template with the best options i was looking for.
Caroline was my assist for templates and she is really cool for her work. I will use this webpage more.
Jace was excellent. He was professional, patient and very helpful. I look forward to having the-same experience with my template
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.
Templatemonster has a rating of 2.8 stars from 1,682 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Templatemonster most frequently mention third party and project manager.