Template monster supoprt it´s very helpfull! Margaret was very good with me helping me with the exactly answer that i need with all my questions and vwith patience!
Had a question, answered quickly... just what I wanted, didn't try to sell me anything. Will try out the free template and post a review later
The Via Chat 24/7 support is great and ever available to solve any problem that I had.
I think that will choose them for others themes.
The only thing that keeps me coming back is this support team.
I give it up for Template monster support team. They make a huge difference...
Very good service and advice.
Andrea send me a lot of template for help me.
She is friendly and professional.
I can only say: thanks you.
Support is very helpful and the guides on how to templates work are very detailed. Highly recommend them
There is always someone ready to take care about you. 2 minutes and you have your answers. Thanks:-)
I order all my templates here because the service is 100% professional and very quick. Thanks for all.
They helped adapt the template to our needs, and it works perfectly. The contact person was very kind.
They were recommended and I am pleased with their organized way of handling my questions and making recommendations.
Alexandra was helpful and assisted me more than at first realised I needed. The service is first rate
These guys are life savers and awesome customer service as well. The sales rep was incredible and quick.
Time is 3.50 am and he helped me so much. Really glad to be here. Also i liked templates. I will buy as soon as possible 1 theme when i choose
Super fast and responsive to my questions. Gave me a lot of options for what I needed. I appreciate the easy chat back and forth.
Hi, I want to thank Vincent White of support team for his attention and intensive work with my problem.
Thank you very much, perfect support.
Great service. I was talking with operator (Jenna from pre-sales) almost for 1 hour, and I got answers for all my questions.
Thanks a lot
Carolina's attention was of great help, she gave me many options and I was satisfied, despite the time I spend always being kind, good job!
The best service with professionals hoping to get best template for my website, i'm very glad. And will be buying more template in near future
Spoke to Lori and they were able to answer all my questions. We now have a clearer picture of what we want from our template.
Answer: Yes, you may add Albanian language to any theme. You may do it by yourself with the help of our free tutorials or we can do it for you for some additional fee. For more information please visit our live chat - http://chat.template-help.com/
Answer: Thanks, Sergey! We will be happy to see you among our customers again ;)
Answer: Hi Giovanni, If you buy a regular template you need to pay only once, as a rule. However, some templates are designed for platforms that include subscription etc., and may require extra fees. We recommend talking to our pre-sale team to get to know more details.
Answer: You are welcome! ;) Please feel free to contact us if you have any further questions.
Answer: Thank you for your question. Our rating is around 4.8-4.9 on average and has not changed much since last year. The purpose of the review sites like this is to collect honest reviews so both individuals and companies could trust them. However, some of the reviews indeed can be removed by the reviewers themselves, in case they change mind - we always contact unsatisfied clients and attempt to find an amicable solution if something goes wrong, but of course no one pays for it. In case you have some extra questions please feel free to contact us at customercare@templatemonster.com
Answer: Thank you for your question. Please visit our live chat - http://chat.template-help.com/, where our pre-sales operators will be glad to help you to choose a template.
Templatemonster has a rating of 2.8 stars from 1,682 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Templatemonster most frequently mention third party and project manager.