Shocking company. They cancelled my order and claimed to have refunded to my bank (which they hadn't). After raising a dispute with my bank I finally got my money back although it did take 3 months!
Complete scam artist, ordered mobile never got it, been 3 months, having to claim money back through my bank, KEEP CLEAR DO NOT BUY ANYTHING AT ALL, UNLESS YOU WANT TO LOOSE YOUR HARD EARNED CASH
Under no circumstances order anything from this firm, they will just steal your money, how they continue to trade is ridiculous
I ordered for a phone which they said would be with me in ten days and they did not come, they offered me a refund but nothing. I have sent e-mails and still waiting, they keep taking me left right and center, do not trust them SCAMMERS!
100% scam site. Do not use
Product never sent, refund never received.
Reported to trading standards.
Making that comment on line I hope you are able to provide proof on line if not it is a very serious comment to make.
Due to distribution problems from suppliers and goods being received needing refurbishing we had to cancel some orders that we were unable to fulfill. Unfortunately, the lockdown caused a build-up and as restrictions have started to ease, we could resolve these issues. We canceled and immediately refunded orders we could not fulfill if you send us a message, we can supply you with the refund proof from our merchant card processor. The issue we are having is although we have refunded the card processor has not actioned our instruction. As such this has delayed some refunds. Under the consumer contracts, your refund is supposed to be returned to your original payment method. We did email all customers affected and stated that If they have not received a refund or have any difficulty with the bank please contact us and we can do a refund by direct transfer to your bank. If this is the case send us a direct message and we can resolve it for you. We have to ensure chargeback repayment is not in place to ensure you are not refunded twice. Thank you. Customer service team.
Ordered a Samsung device which was priced over 600 pounds. Received a delivery date that was 10 days to come. Received a RM tracking number after 6 days. Unfortunately the order did not leave the warehouse. My refund request and emails have gone unanswered. The COLOMBO clan also own MIMOTEK and DC DIGITAL ENTERTAINMENT LTD (dissolved owing over 700k) and it appears I'm definitely not the only customer to experience this. I've wasted 2 weeks and will have to waste another month or so contacting my bank for the money. Hindsight is definitely 20/20. Beware!
Hat is a very serious comment and unless you can prove that is the case I recommend you rephrase it.
Below is an explanation of the current situation. We are not going anywhere as we are here to help and resolve thank you.
Due to distribution problems from suppliers and goods being received needing refurbishing we had to cancel some orders that we were unable to fulfill. Unfortunately, the lockdown caused a build-up and as restrictions have started to ease, we could resolve these issues. We canceled and immediately refunded orders we could not fulfill if you send us a message, we can supply you with the refund proof from our merchant card processor. The issue we are having is although we have refunded the card processor has not actioned our instruction. As such this has delayed some refunds. Under the consumer contracts, your refund is supposed to be returned to your original payment method. We did email all customers affected and stated that If they have not received a refund or have any difficulty with the bank please contact us and we can do a refund by direct transfer to your bank. If this is the case send us a direct message and we can resolve it for you. We have to ensure chargeback repayment is not in place to ensure you are not refunded twice. Thank you. Customer service team.
Placed order for samsung tab A, they took the money promptly, never delivered the item and not refunded the amount. No response on costumer service number and multiple emails. Frustrated
That is a very serious comment and unless you can prove that is the case I recommend you rephrase it.
Below is an explanation of the current situation. We are not going anywhere as we are here to help and resolve thank you.
Due to distribution problems from suppliers and goods being received needing refurbishing we had to cancel some orders that we were unable to fulfill. Unfortunately, the lockdown caused a build-up and as restrictions have started to ease, we could resolve these issues. We canceled and immediately refunded orders we could not fulfill if you send us a message, we can supply you with the refund proof from our merchant card processor. The issue we are having is although we have refunded the card processor has not actioned our instruction. As such this has delayed some refunds. Under the consumer contracts, your refund is supposed to be returned to your original payment method. We did email all customers affected and stated that If they have not received a refund or have any difficulty with the bank please contact us and we can do a refund by direct transfer to your bank. If this is the case send us a direct message and we can resolve it for you. We have to ensure chargeback repayment is not in place to ensure you are not refunded twice. Thank you. Customer service team.
These guys are Con artists and should be avoided like the plague. Cannot dissuade you enough from using them!
TOOK ME A VERY LONG TIME TO SAVE FOR A MOBILE PHONE FOR ME AND MY PARTNER.
DID NOT RECIEVE AND LOST £500. MADE FLASE PROMISES.
DID NOT EAT FOR SEVERAL WEEKS TO GAIN MONEY LOST. HEART BROKEN
Took my money never got the phone and not received a refund stay clear of this company. To good to be true... I found out the hard way
DO NOT PURCHASE ANYTHING FROM THIS
DO NOT PURCHASE ANYTHING FROM THIS COMPANY, THEY ARE VERY INCOMPETENT, They will take your money, give you a delivery date of up to ten days only to message you on the delivery day saying they cant fulfil the order because they dont have stock; (how can you actually put an item in a online basket if they dont have the stock?) They then will not refund your money in a timely fashion. PAID FOR PHONE ON THE 25TH MAY, TOLD IT BE DELIVERED ON THE 5TH JUNE, TOLD ON THE 5TH OF JUNE THEY CANT DELIVER, TOLD ON THE 6TH JUNE THEY HAVE REFUNDED MY MONEY AND IT WILL TAKE 5 WORKING DAYS TO REFUND AND NOW ITS THE 16TH JUNE AND STILL HAVENT GOT MY REFUND. THIS COMPANY IS A FRAUD THAT USES CORONAVIRUS TO HIDE THERE OWN SHOCKING STANDARD OF BUISNESS. DO NOT SEND THEM MONEY THEY WILL TRY TO KEEP IT.
Due to distribution problems from suppliers and goods being received needing refurbishing we had to cancel some orders that we were unable to fulfill. Unfortunately, the lockdown caused a build-up and as restrictions have started to ease, we could resolve these issues. We canceled and immediately refunded orders we could not fulfill if you send us a message, we can supply you with the refund proof from our merchant card processor. The issue we are having is although we have refunded the card processor has not actioned our instruction. As such this has delayed some refunds. Under the consumer contracts, your refund is supposed to be returned to your original payment method. We did email all customers affected and stated that If they have not received a refund or have any difficulty with the bank please contact us and we can do a refund by direct transfer to your bank. If this is the case send us a direct message and we can resolve it for you. We have to ensure chargeback repayment is not in place to ensure you are not refunded twice. Thank you. Customer service team.
They are scammers. They take the money but never sent anything. Just keep postponing the delivery day
I see this order has been refunded. If you have any issues, please contact us urgently and we will look into this for you.
Overview
Tekshopz has a rating of 1 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Tekshopz ranks 817th among Electronics sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hat is a very serious comment and unless you can prove that is the case I recommend you rephrase it.
Below is an explanation of the current situation. We are not going anywhere as we are here to help and resolve thank you.
Due to distribution problems from suppliers and goods being received needing refurbishing we had to cancel some orders that we were unable to fulfill. Unfortunately, the lockdown caused a build-up and as restrictions have started to ease, we could resolve these issues. We canceled and immediately refunded orders we could not fulfill if you send us a message, we can supply you with the refund proof from our merchant card processor. The issue we are having is although we have refunded the card processor has not actioned our instruction. As such this has delayed some refunds. Under the consumer contracts, your refund is supposed to be returned to your original payment method. We did email all customers affected and stated that If they have not received a refund or have any difficulty with the bank please contact us and we can do a refund by direct transfer to your bank. If this is the case send us a direct message and we can resolve it for you. We have to ensure chargeback repayment is not in place to ensure you are not refunded twice. Thank you. Customer service team.