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  • TeePublic

TeePublic

Overview

TeePublic has a rating of 3.55 stars from 2,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size, and new shirt. TeePublic ranks 464th among T Shirts sites.

  • Service
    839
  • Value
    810
  • Shipping
    807
  • Returns
    647
  • Quality
    775

This company does not typically respond to reviews

Positive reviews (last 12 months): 62.9%
Positive
56
Neutral
1
Negative
32
475
See all photos

What reviewers want you to know

Positive highlights

  • Teepublic had an amazing selection of the tee shirts we needed and in bigger sizes that are needed.
  • They both are great quality and they were easy and fast to exchange for the right size.

Critical highlights

  • They delete accounts to avoid paying for an artists legitimate work and customer service is horrible.
  • I assume there is no phone number because they are not in the USA, and there seems to be a language barrier here.
How would you rate TeePublic?
Top Positive Review

“Banshee long sleeve shirts”

Bucket H.
1/12/24

I was so impressed with my orders they were the most amazing and awesome shirts I've ever seen, the tee public team and shipping company went absolutely above and beyond in my orders, I will definitely buy more things from the stores and websites, thank you again for such great service and support and quality of work, and the designs where fantastic, thank you all so very much!

Top Critical Review

“Bad printing. Good customer service.”

J C.
2/16/24

Ordered three t-shirts from this company and all of them are now being used as cleaning rags. The print quality was absolute garbage; blurry, dark, muddy images with heavy pixilation and zero contrast. Of course on the website these shirts were crystal clear. Customer Rep was nice about refunding the money but that's not the point. If you are going to sell shirts that look like they were printed in a basement in the projects then you literally deserve to have dog $#*! smeared in your face. I am so sick and tired of all these scammers on the internet. Negative 3 stars.

Reviews (2,298)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1293) tee shirt (133) right size (49) customer support (62) phone number (24)
Thumbnail of user josephp2073
1 review
2 helpful votes
July 13th, 2022

Let me start by saying I am a longtime customer of TeePublic. I recently bought 3 shirts that were supposed to be "Tri-blend extra soft" for $22 each. While I loved the graphics of the shirts, the fit and feel of the shirts were extremely poor. The shirt was paper thin and the neck was huge. When I reached out to customer service via feedback and customer portal, I got nothing. Extremely unlikely I use this website again, despite the awesome designs.

Products used:
3 t-shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user abbyc119
1 review
1 helpful vote
March 14th, 2022
Verified purchase
• Updated review

So, I received my order in an envelope that honestly looked like promotional junk mail. They were okay quality, but I've received better from other places. I honestly don't think I'll order from here again.

Never received my order
March 8th, 2022
Verified purchase
• Previous review

I ordered 6 stickers as a gift for someone, and after the package was lost, I contacted *******@teepublic.com. They eventually responded and reshipped my order, but I have yet to get it. I'm disappointed that I had to find a different gift for my friend, instead of the one that I wanted to give them.

Thumbnail of user mariep489
1 review
2 helpful votes
June 22nd, 2021
Verified purchase

I haven't recieved my products yet so I am not reviewing them, but I can 100% say I will never purchase again from this company because shortly after I placed my order I started receiving phishing emails and texts. I have not created any other accounts lately or given my phone or email address out, it seems directly connected to my tee public order. It went on for a few days then died down, so not the worst thing in the world, but not a sign of good business practices, either.

Tip for consumers:
Your data is not secure with this site

Products used:
Shirts

Thumbnail of user saml763
1 review
3 helpful votes
September 27th, 2022
Verified purchase

I was attracted to TeePublic by the awesome artist designs and treated the whole family to t-shirts that we loved. Unfortunately, the images got sticky and began to flake off and fade after the first few washes (regular wash, regular detergent, warm/ cool water, hung to dry). We've been wearing these shirts for less than a year and they're more faded than second hand shirts I've owned for 6-8 years! Sadly, I don't think I'll buy from Tee Public again. Love the designs, I just wish they were printed to last.

Products used:
T-shirts

Service
Value
Shipping
Quality
Thumbnail of user shaker
1 review
0 helpful votes
June 26th, 2020

I appreciate the selection and supporting independent artists, but just because you're indie doesn't mean you can't ship something in a timely manner. I don't want or expect AmazonPrime. But 19 days without a shipping confirmation is unprofessional.

Thumbnail of user chrisc2026
1 review
2 helpful votes
January 18th, 2021

Bought a Lifted Research Group shirt that said would be 100% heavyweight cotton.
Received a very thin cheap 50/50 shirt with the LRG logo on it. Very disappointing!
Waste of $34.00

Tip for consumers:
Don't buy cheap imitations....
Stick to the original company....

Products used:
Shirts

Service
Value
Shipping
Quality
Thumbnail of user helenk222
1 review
7 helpful votes
February 26th, 2020

Just received a kids t-shirt. The shirt is one of the poorest quality I have ever seen. The screen print is good, but with a spot where the dye hasn't taken properly.
Delivery - ordered on 2 February, tracking started on the 10th from Nevada, and I received it in Melbourne Australia on 27. Really? Why did it take so long by Priority International Airmail.
Two stars because I got the product. This is far from a recommendation.

Thumbnail of user marym2894
1 review
2 helpful votes
October 16th, 2020

I ordered masks which cannot be returned. One was printed so poorly it's unreadable. They all look nothing like the picture on the website and smell burnt. Never again, so disappointed after a really long wait and paying way too much.

Thumbnail of user hanyag
1 review
4 helpful votes
August 17th, 2022
Verified purchase

Ordered 3 men's size shirts in various sizes for my friends and me for a special event. We are all shaped differently so I expected at least one shirt would fit well. None of them did. Even the tall skinny guy thought it was a bit tight. I (overweight woman) ordered 2 sizes bigger and it fit like sausage casing. Suggest you order way larger than normal. The design was great though.

Thumbnail of user mikem2061
1 review
2 helpful votes
July 1st, 2020

Total ripoff. The masks are way too small for an adult. Also the words "3rd and whatever" are cutoff or completely missing due to the small size of the mask. These were intended as a Father's day gift for my elderly Father. They're not good enough to give to him. Disappointing garbage.

Thumbnail of user troyb191
1 review
5 helpful votes
August 18th, 2020

Products take much longer to arrive than promised. I received a product that looked different that what I ordered. They asked for pictures and when provided was told that the ‘art department said it looked fine'. No returns or replacement, but they offered me a 15% coupon only good on full price merchandise. Avoid this company!

Thumbnail of user veilened
1 review
0 helpful votes
February 9th, 2021

Tee public has all the cool shirts i want and enough size and style options to make it worth my while. I was looking on etsy first but most sellers didn't have women's sizes so i switched to teepublic. I got my order ready. It's declining my 3 debit cards and 1 debit card. They are all fine lol. I got scared and looked up if the site was a scam to get my account info. Looks like it's just some kind of glitch.

Thumbnail of user asnowden14
1 review
1 helpful vote
January 12th, 2024

I was SO excited for my shirt to arrive. It took weeks, and when it did the picture was terrible. I could barely make out who was on the front. I contacted customer service and they let me pick out a new one for free. I spent a lot of time picking out these two designs. I was then told the second one was also of poor quality and to again pick out another design. By this point, I didn't want to get my hopes up anymore. I asked for a full refund. The customer service was great, the shirt itself fit and was comfortable, but the design was one star.

Products used:
Tee shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user cp261
2 reviews
3 helpful votes
December 15th, 2020

Bought a shirt for my 3 year old nephew. Loved the design so I ordered. Just got it today and the quality is so bad. The print is blurry and it's orange when it was supposed to be red. It looks like an iron on sticker. Will not buy from here again and if you're an artist looking for a company to represent your work, find someone else that does your art justice.

Thumbnail of user bobk709
1 review
1 helpful vote
May 29th, 2022
Verified purchase

I ordered a few shirts from TeePublic last year, although the pictures lasted for a while they're starting to crack and peel, I got one shirt that had a hole in the underarm which sewed up, I also think the quality of the shirts could be a little thicker. I just ordered my last shirt from TeePublic a little over a month ago and after one wash the picture started cracking and peeling. I will never order another shirt from TeePublic again.

Thumbnail of user njj2
1 review
2 helpful votes
July 13th, 2020

I received a tracking notice that my masks were delivered on June 29th. Today is July 13th and nothing has been received. My CC was charged immediately - not when the order was filled. Now I get emails each week telling me that they are going to reply to my email concern. Would I recommend or buy from this organization again? Would you?

Thumbnail of user janetm94
TeePublic R. – TeePublic Rep

Hi there,

Samuel here from TeePublic. I'm so sorry to hear your order didn't arrive yet! We would love to have the chance to make this right for you. If you get a chance, please get in touch via our contact page and we'll get this resolved ASAP: https://www.teepublic.com/contact

Unfortunately, due to the volume of queries at this time, our response time has been below par. Mention that Samuel asked you to get in touch in response to your SiteJabber review and one of our team will get back to you as soon as possible.

Cheers,
Samuel

Thumbnail of user ashleyb732
1 review
6 helpful votes
May 17th, 2020

I understand the delay with coronavirus stuff going on, but when I finally received my package, there were numerous issues: the shirts were shoved very tightly and halfhazardly into a plastic envelope and as soon as I opened it I was hit with a very strong chemical smell. Upon looking closer, one of the shirts is entirely blank with sticker residue in multiple places and another's print is barely visible and the print itself is blurry. The other 2 shirts seem okay other than the smell, but I'm a little nervous to see how they hold up in the wash, based on other reviews.

Thumbnail of user janetm94
TeePublic R. – TeePublic Rep

Hi Ashley,

Samuel here, from TeePublic.

I'm so sorry to see your shirt arrived in such an unsatisfactory condition. That is absolutely NOT the way we like to do things, and we'd love to be able to make this right for you. If you get a chance, please get in touch via our contact page and we'll get it sorted: www.teepublic.com/contact

Cheers,
Samuel

Thumbnail of user karabasb1
1 review
0 helpful votes
June 5th, 2022

Very overpriced t-shirts (not 100% cotton!)
I've paid over $30 for a regular t-shirt and teepublic.com also charging for shipping on top of thee price (~$8). And t-shirt is not even 100% cotton! 50% polyester, 25% rayon, 25% cotton.
Total out of pocket price around $40.
Next time will order on Ali.
Don't recommend teepublic.com to friends and family members.

Tip for consumers:
Very overpriced t-shirts (not 100% cotton!)
I've paid over $30 for a regular t-shirt and teepublic.com also charging for shipping on top of thee price (~$8). And t-shirt is not even 100% cotton! 50% polyester, 25% rayon , 25% cotton.
Total out of pocket price around $40.
Next time will order on Ali.
Don't recommend teepublic.com to friends and family members.

Products used:
t-shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user anag183
1 review
0 helpful votes
May 18th, 2020

Hi! How do you manage the shipping time? Two days ago I received a email indicating a delayed. On May 30, I will return to my country and I worry with this situation. What solution could you bring me? My order: *******. Thanks, Ana

Thumbnail of user janetm94
TeePublic R. – TeePublic Rep

Hi Ana,

Samuel here from TeePublic. We'll be happy to help track your order for you, and we'll do everything we can to make sure it arrives safely. Please get in touch via our contact page at www.teepublic.com and we'll be delighted to help. Feel free to mention my name when getting in touch and one of our team will respond as soon as possible.

Cheers,
Samuel

Thumbnail of user benjaminb443
1 review
1 helpful vote
July 24th, 2021

Great idea and great designs. Usually quick shipping. The problem is they use different brands of shirts from one color to the the next so you can order a shirt and it fits great and then order another shirt in a different color and the same size but it end up being huge or smaller because it's a different brand. If you are going to use different brands for different colors, at least list what brand it is going to be so people can order accordingly.

Products used:
T shirts

Service
Value
Shipping
Quality
Thumbnail of user cynthiag412
1 review
1 helpful vote
July 31st, 2020

Shipping said 10-15 days it took 3 weeks. No inside packaging at all, just thrown in an envelope without even washing instructions. Not of the best quality either. I ordered 2 of the leslie jordan masks and it will be my only order.

Thumbnail of user janetm94
TeePublic R. – TeePublic Rep

Hi Cynthia,

I am so sorry for the delays you've experienced. As you can imagine, carriers are a bit overwhelmed at this time with fewer workers but an unprecedented increase in packages. We want everyone to be completely satisfied. I know it's a hassle but please send us an email via our contact page at teepublic.com/contact and mention this Sitejabber review. Once we hear from you, a representative will respond in kind with assistance. We can absolutely get this corrected for you.

Take care,
Stephen
TeePublic Customer Service

Thumbnail of user ivand119
1 review
0 helpful votes
November 16th, 2021
Verified purchase

So I purchased a long sleeve shirt with the Blue Monday symbol connected to my favorite band New Order and the quality of the shirt was great. Durable and felt good against my skin

Thumbnail of user adamc1124
1 review
1 helpful vote
July 9th, 2022
Verified purchase

Price was a little much for 3 simple printed t-shirts but it was my choice to pay it. Shipping was fine. Quality of the actual shirt seems fine too but after one wear and one wash, the white print (on both black t-shirts) is already noticeably peeling. I followed wash and dry directions on the label so obviously it's a problem with their printing process. I do not recommend this company.

Tip for consumers:
Don't buy from them

Products used:
Shirts

Service
Value
Shipping
Quality
Thumbnail of user charlesh2170
1 review
1 helpful vote
April 14th, 2022

Bought 6 Tees with different images. Screen printing was very good, but after first wash the gildan tee went from a 2x to a medium. Could not wear them. Requested a 2nd order with new designs (like theirs) but no reply. Therefore, I rate customer service a 1. Am now buying my own blanks and taking a to a local company to get a better quality product.

Tip for consumers:
Do not specify all-cotton, they shrink worse than any tees I've ever bought

Products used:
Tees that would fit after washing

Service
Value
Shipping
Returns
Quality
Thumbnail of user inezg11
1 review
0 helpful votes
December 18th, 2020

I ordered a shirt for my son of the brave little toaster size 5 and from the pictures it seemed like you typical tee with a logo. No high expectations were had especially with the ongoing promo for 30% off which made the shirt $14 plus shipping and tax over $22. I received a confirmation on the webpage but no further email about the order (completion/delivery) so I was kind of in the dark on when to expect my tee. It finally came in today and I was excited! But after opening the package I noticed a few things off about the product. First I noticed the color which seemed a bit faded from the black it was supposed to be. Second thing was the logo just didn't seem shiny or smooth and itself seemed faded. Third was the screening method that was used was very poor you can very clearly see cracking and a waffle pattern from the screening process. Overall it seemed like someone else owned the shirt and washed it a few times before I received it. I would say I'd refund the product but I typically avoid products/ manufacture that seem to not work out. I rate a two because I received the product and in a reasonable amount of time. Picture is the short side by side to another clothing item that's been washed at least 30 times and has been owned for a few years.

Sitejabber for Business

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From the business

TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.

Company Representative

Thumbnail of user janetm94
TeePublic R.
Customer Support
Typically does not respond to reviews
The Customer Service team is enthusiastic to help you with any troubles you may have with your order and take in any feedback you have! We want your experience to be amazing and will do whatever it takes to make it so.

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