TeePublic has a rating of 3.8 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TeePublic most frequently mention customer service, wrong size and new shirt. TeePublic ranks 7th among T Shirts sites.
We got 2 Graphic hoodies and sz L was perfect true to sz and graphics were as described we have ordered from here for 2 years and love the quality and that you can pick what you want A++++++
As this is my second time to order from this company. Was highly impressed with my first shirt so I placed another order, it arrived tonight an it looks awful. Has a stain or something honestly looks like mold on the emblem. I'm hoping this company will get back in touch with me soon.
I'm a long time customer and have had 2 customer service issues and both were handled with total care for me rather than for their own costs.
This time I sent o note explaining that a shirt I purchased in May unraveled where the sleeve attaches after 3-4 wearings. It was past their normal "complaint" window so my only goal was to let them know as the other 10+ shirts I've acquired never had that issue.
In addition to a nice note they waived their rules and sent me a new shirt. Obviously they really care about satisfying their customers. Thanks again AJ & TeePublic!
I made a error on the product I ordered, the company is refunding my money, and I do not have to send the product back. I didn't expect that and they encourage me to donate the item. This makes me want to do business with them again, if I need to order a product that they offer.
I received my T shirt which was great but unfortunately it was the wrong size. I advised Customer Service and they advised they would send me the correct size without having to pay one cent! On top of that they said keep the original tshirt and donate to someone who may need it. Unbelievable. I will recommend this company to any one - they seem to have heart and compassion. You should be very proud of yourselves as I am.
Amazing customer service. Great selection! Definitely recommend :) Shipping was fast too! Exchange policy is A+++ Thanks guys!
NO WAY TO REACH CUSTOMER SERVICE
Unbelievable... they tout all their amazing service and guarantees - but NO WAY to reach them. Phone number. No, they think they give better service without a phone number? (Corporate Speak for "we don't want to be bothered by customers".)
Ok, fine, so i'll just try the "live chat" that they mention over and over. So... where is that located? NO WHERE. Lots of descriptions about it - but no where to actually click or link to to find the chat box. Facebook maybe? NO. Any message thru FB is ignored. This is the epitome of a company that only wants your money, doesn't want to deal with issues - but tries to appear that they have all the right answers. There are many competitors in this market - FIND ANYONE except this company for a better customer experience.
I received such excellent and quick customer service I asked outright to leave a review. I had my hesitations when I placed my order but when a discrepancy came up, TeePublic quickly resolved it to my great satisfaction. Thank you for your help and I will definitely buy here again.
I've had good products every time I've ordered. Multiple washes without fading. Amazing customer service coming from this site.
First off...let's talk about the amazing packaging the tee is shipped in... I ran to open it as soon as I saw it. Quality of the shirt is amazing... I'm a huge boxing fan, so I got my Spence -Crawford Tee... The color is such a pretty rich color purple...design is just on point... They kept me up to date on my shipping which many companies don't do.let me know it arrived. I'm just so happy...go get yours.you won't be disappointed! I promise.I already have more in my shopping cart! I'll be back with a pic!
Awesome company. Awesome customer service. They go to great lengths to satisfy and ensure the happiness of their customers
The designs are great but it's expensive in Australia, the designs flake and come off in the dryer after 3 times the doings can't handle the heat very well but it's thick fabric so it can't dry unless you use the heat
Using a clothes line in summer will be fine unless your in the inner west, it's best not to be committed to this company and their hectic designs because it flakes off, it's really disappointing actually it's like $70 or more and that includes shipping and Americans don't get paid thats amount normally it's a lot it's than the international standard.
Feel disappointed, Redbubble is even worse.
I guess, it's not cheap stuff though so it sucks.
Don't buy, it wont last it's best to get stuff off of Amazon or really save
Ordered many times from here. I ordered a different fabric blend needed an exchange on 3 shirts I ordered as I personally didn't like it compared to my usual. Very fast response and fast easy resolution (in my favor too) If all companies did business like them the world would be a better place
Keep doing what you do!
Kevin Q
I was impressed with not only the quality of the t-shirt and long sleeve hoodie I ordered but their customer service as well. The T-shirt I ordered was too small and I requested an exchange for a larger size. They not only sent me the larger size I requested but allowed me to keep the smaller one too as a donation. They responded quickly and clearly to my needs with prompt email responses. I know I will be using this company for a long time! Excellent selection of items and wonderful customer service! Thank you TeePublic!
I heard of TeePublic on Facebook when I started looking for a gift for my mothers Birthday. I placed my order, and it came in a timely manner. Unfortunately, the shirt was a size to small- however I emailed TeePublic and asked for an exchange for a bigger size. I received an email back within minutes and they informed me that they have processed my exchange order and it will be in the mail today. Wow- now that's customer service done right! And to make it even better with less hassle, I don't have yo send the other shirt back. I can keep it or give it to someone else! Again- wow! This company is wonderful and I will be sharing my experience with my friends and family! So thank you TeePublic for making my day!
I ordered a few shirts from Teepublic. When they arrived they were not the type of shirt I was expecting. I sent an inquiry their way and wanted to see if they accidentally sent me the wrong shirts. It turns out that I was in the wrong and had made the mistake. I am of a taller build, so I wanted a certain type of shirt that fits me better. Without hesitation, Teepublic was able to place another order for me with the correct size, color, and type of shirt and send it my way without an extra charge. They were knowledgeable, helpful, and empathetic with me. This type of customer service is what will make me want to come back and continue being a patron of their store. Thank you Teepublic!
I had such a pleasant experience with TeePublic that I had to write a review! The customer service responses were prompt, helpful, informative, and (best yet) extremely friendly. I felt like a valued customer when working with their customer service to perfect my order. Thank you, TeePublic, for adding such a warm, personal touch to your customer service! It speaks a lot about the priorities of this awesome company!
Oh yeah. Great prices too.
Had an error in order. They took care of it immediately. Anything you can imagine and more. 10/10
Ordered wrong size. They replaced at NC. Nice! Their response was quick and no questions asked. Just unexpected outstanding customer satisfaction service.
Teepublic have the best choice of shirts for sci fi shows such as UFO, Star Trek etc. The images are always crisp, the quality really good on the t shirts themselves.
However what makes them stand out is the customer service. Got a problem, solved in minutes even when you are on another continent.
The shirts are often funny, or that little bit different to the rest - an example: a Calvin and Hobbes inspired Colonial Viper image, just sublime.
Love this company
Answer: I, fortunately, did not have poor customer service. When I reached out to them for an exchange, I heard back in less than 24 hours and they generously offered for me to keep the original shirt (to give it away) and sent me the new one!
Answer: That wasn't my experience. It took 11 days to even ship out of the store.
Answer: They dont do returns, they dont do anything. I was sent the wrong order size too. It says 2xl i needed a 3xl but a 2x is the size of the XL i have. Its a joke.
Answer: Contact them thru home page. I had an issue and they were very helpful and made it right!
Answer: I know it's too late now, but maybe this will help someone in the future. This info can be found under their FAQs section on their website: Where do your products ship from? Our apparel products will ship out of either Florida, Iowa, or Nevada. Stickers also ship from Iowa. Wall art ships from Wisconsin, while hard goods such as cases, notebooks and mugs will ship from Georgia.
Answer: Looks like they are trying to hide from all the trouble their poor business practices have made. Their Shirtmoney.com site (where they run their affiliate program has this phone number: 941-451-9441 Considering the FB page linked as the only other contact option comes up 404 not found, I suspect the number probably won't be good, either. Some of their domains obviously haven't been paid and are parked on a web host page right now. Their FB page for BlueBox is still up, though. You could also try there, but I don't know how responsive they are. https://www.facebook.com/BlueBoxtees I was in their affiliate program and trying to get a hold of someone when my payment was due and didn't get sent was about like pulling teeth. It's ridiculous to expect people to friend you on FB just to have contact for business purposes. Reputable business have, you know, professional email accounts and things like that for customer service.
TeePublic is the world's largest marketplace for independent creators to sell their work on the highest-quality merchandise.