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Tech!Espresso

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Canada
1 review
0 helpful votes
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Very Happy
January 16, 2023

I was very happy I went this outfit. They are professional, efficient and knowledgeable. As soon as you call the front desk to the tech coming to your home, you have a sense that you will be taken care of. Jay is the person who came to my place and he knows his stuff. And their pricing is great.

I would definitely recommend them

Sandra - Edmonton

Date of experience: January 14, 2023
Canada
2 reviews
0 helpful votes
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My son's Alienware R13 computer crashed at 4pm today and he had an online University exam at 8pm. Super stressful! My son is quite computer savvy but none of his trouble shooting worked. I found Techespresso through a Google search and by a stroke of good luck, there was a 6pm appointment open for a home visit. Marwan, the tech, arrived shortly after 6pm (crazy snow traffic today!) and within 45 minutes had my son's computer up and running (apparently an Alienware update caused the crash). The total cost $100 - best $100 I ever spent. I may not know anything about computers but this mom knows how to get things done!

Date of experience: November 7, 2022
Bjorn H. Tech!Espresso Rep
over a year old

Hi Patricia, thank you so very much for this excellent review of our services. This is highly appreciated! We hope your son aced the exam! Cheers!

Canada
1 review
0 helpful votes
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I am blown away by this service - such smart and helpful people- I was ready to go buy a new laptop as I thought mine was ruined forever and I had all of my work stuff on there. Rabih spent all weekend connecting with me and trying different things until it was fixed. Very reasonably priced too! I'm so grateful

Date of experience: November 27, 2023
Canada
1 review
0 helpful votes
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Had an external hard drive I accidentally formatted. Was told that they would try to recover the files and if nothing could be recovered there would be no charge. Nothing was recovered. I fully expected to pay for mileage of the Tech, that isn't the issue. What I got back was an external drive that is now write protected. And what the Tech suggested was he would come back to take a look. At a cost of course. WTH. It would be cheaper to buy a new drive then to constantly pay for no work done. I do not recommend.

Date of experience: August 6, 2022
Bjorn H. Tech!Espresso Rep
over a year old

Hello Karen,
Please simply call our office for a full refund (in case you were charged) and to have us send our tech back to resolve any undesired issues at zero cost.
We stand true to our fixed-or-free policy.
Thank you for supporting our local family run business. We will always make it right and are 100% customer oriented.
Thank you and have a wonderful day :)

Canada
1 review
0 helpful votes
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Gaming headset online
May 9, 2020

The product arrived in damaged packaging, when I purchase a product I expect a new item. Thus tells me that it was returned and rejected by a previous customer. I will be returning this item as it does not work in my system. Not because it's wrong for the set up because the product is defective.

Date of experience: May 9, 2020
Canada
1 review
0 helpful votes
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The Best
May 8, 2020

I needed to reconnect my wireless printer after moving. The service was provided remotely - as arranged on time with patience clearly instructed. Would recommend the service and will continue to use it in the future as needed

Date of experience: May 8, 2020
Canada
1 review
0 helpful votes
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Install Outlook 365
August 30, 2023

Troy was the technician installed outlook 365 and transferred all information from outlook 2010.
Troy arrived at the appointment time and analyzed the outlook 2010 problems - advised this outlook was no longer supported.
Asked if he would install outlook 365 - he advised myself of the cost then proceeded with install.
Made sure everything was working before he left - 100% satisfied.

Date of experience: August 29, 2023
Canada
1 review
0 helpful votes
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Excellent Friendly Service
May 14, 2020

Mihai was on time, friendly and very knowledgable. He explained everything he was doing and the reasons why. He was able to resolve my laptop issue and I was quite impressed that it took less than an hour. Great guy, awesome personality!

Date of experience: May 14, 2020
Canada
1 review
0 helpful votes
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Fast Service
May 8, 2020

On short notice William came to our home and quickly fixed our computer virus problem as well as fixing and cleaning up some other things. He also recommended other things we could do relatively inexpensive to speed up our computer.

Date of experience: May 8, 2020
Canada
1 review
0 helpful votes
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More than expected service
May 9, 2020

I was very impressed with the level of customer service. They went out of their way to make sure that I was satisfied. Even though we couldn't get the right screen for my laptop, the techie spent valuable time with me trying to help. I very much appreciated that. If I have a computer issue in the future, I will definitely use them.

Date of experience: May 9, 2020
Canada
1 review
0 helpful votes
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Computer died and Marwan came within a few hours of booking an appointment for the same day. Knowledgeable and efficient. Was so happy the computer is working again!

Date of experience: May 25, 2023
Canada
1 review
0 helpful votes
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Great customer service!
May 8, 2020

Techespresso went above and beyond my expectations. I did a screen share with the technician. He made sure that I understood the process that he was doing, fixed a couple of other glitches on my computer which were above the concern that I had called about plus, suggested a daily disk clean-up and walked me through the process. Very personable and professional service! Definitely recommend Techespresso!

Date of experience: May 8, 2020
Bjorn H. Tech!Espresso Rep
over a year old

Hi Julie, thank you so much for the great review of our services. Much appreciated!

Canada
1 review
1 helpful vote
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Russian hackers.
May 8, 2020

I phoned Norton support because I couldn't get my Norton 360 software to work on my laptop. Ralph checked my laptop and quickly realized the problem was my computer had been hacked! I believe it was somewhere around 800 times! By Russians. Also my other computer had the same problem only worse. That was not good news. I asked him to fix it. It took him all night to remove all the active hacking files and Hackers and other problems on my two computers. I also obtained the highest security protection available which will protect my computers from ever being hacked again. Ralph was very patient and explained everything he was doing. He was very knowledgeable and experienced and put your mind at ease that everything was going to be okay. Thank you Ralph.

Date of experience: May 8, 2020
Canada
1 review
0 helpful votes
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New hard drive and battery
January 20, 2023

Marwan provided excellent service, very knowledgeable and gave many suggestions and ideas how I could speed up the lap top. Yes, I would recommend

Date of experience: January 19, 2023
Canada
1 review
0 helpful votes
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Kaput Computer
May 8, 2020

Computer would not boot-up. Tech Espresso came, tested power pack and determined it was the motherboard. Recommended that a new computer be purchased.

Date of experience: May 8, 2020
Canada
1 review
0 helpful votes
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Techespresso Experience
May 8, 2020

Kris was prompt, appeared to be very efficient and was very customer friendly. He certainly fixed the problem and gave us some good advice. Very reasonable cost. Money well spent.

Date of experience: May 8, 2020
Canada
1 review
0 helpful votes
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Computer
May 8, 2020

Tech was very helpful and informative on the issues I was having with my computer.

Date of experience: May 8, 2020
Spain
1 review
1 helpful vote
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Stalled Programs
May 8, 2020

I found Bjorn to totally understand my problem, and he dived in with both hands. Great job.
Thanks

Date of experience: May 8, 2020
Bjorn H. Tech!Espresso Rep
over a year old

Hey Layne, thank you so much for the great review of our services. Highly appreciated!

Canada
1 review
0 helpful votes
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Desparate
May 8, 2020

My experience was excellent, the technician really knew his business and got me out of a very bad situation

Date of experience: May 8, 2020
Canada
1 review
0 helpful votes
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Home PC
May 11, 2020

Excellent service and communication to set up appointment time

Date of experience: May 11, 2020

Overview

Tech!Espresso has a rating of 4.5 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tech!Espresso most frequently mention and excellent service. Tech!Espresso ranks 11th among Computer Repair sites.

service
7
value
6
shipping
3
returns
3
quality
5