I was very impressed with the level of customer service. They went out of their way to make sure that I was satisfied. Even though we couldn't get the right screen for my laptop, the techie spent valuable time with me trying to help. I very much appreciated that. If I have a computer issue in the future, I will definitely use them.

Mihai was on time, friendly and very knowledgable. He explained everything he was doing and the reasons why. He was able to resolve my laptop issue and I was quite impressed that it took less than an hour. Great guy, awesome personality!

Great service. My computer was salvaged and I still have more than I expected recovered

Computer would not boot-up. Tech Espresso came, tested power pack and determined it was the motherboard. Recommended that a new computer be purchased.

Kris was prompt, appeared to be very efficient and was very customer friendly. He certainly fixed the problem and gave us some good advice. Very reasonable cost. Money well spent.

I needed to reconnect my wireless printer after moving. The service was provided remotely - as arranged on time with patience clearly instructed. Would recommend the service and will continue to use it in the future as needed

The product arrived in damaged packaging, when I purchase a product I expect a new item. Thus tells me that it was returned and rejected by a previous customer. I will be returning this item as it does not work in my system. Not because it's wrong for the set up because the product is defective.

Excellent service, very knowledgeable tech & timely service. An all around excellent experience.

Tech was very helpful and informative on the issues I was having with my computer.

I found Bjorn to totally understand my problem, and he dived in with both hands. Great job.
Thanks

On short notice William came to our home and quickly fixed our computer virus problem as well as fixing and cleaning up some other things. He also recommended other things we could do relatively inexpensive to speed up our computer.

I phoned Norton support because I couldn't get my Norton 360 software to work on my laptop. Ralph checked my laptop and quickly realized the problem was my computer had been hacked! I believe it was somewhere around 800 times! By Russians. Also my other computer had the same problem only worse. That was not good news. I asked him to fix it. It took him all night to remove all the active hacking files and Hackers and other problems on my two computers. I also obtained the highest security protection available which will protect my computers from ever being hacked again. Ralph was very patient and explained everything he was doing. He was very knowledgeable and experienced and put your mind at ease that everything was going to be okay. Thank you Ralph.

I contacted Techespresso to exchange a screen unit from my Macbook Pro. They guaranteed it could be done in under an hour, and it would be a matter of disassembling the defective one and putting another one in place. They sent two technicians who were literally following instructions from a manual on how to take the screen off. They tried for two hours with no success. When they finally did it, forcing things up a bit and replaced it with a new one, they realized it was the wrong color (they brought a regular grey, and my model was space grey). By installing a different screen unit, they ended up messing up with the notebook's logic board. A 600 dollars screen replacement ended up in having to buy a new computer. As talking to them on the phone (they have no office), they could not care less. Bottom line: they don't know what they are doing. Calgary has better professionals to take care of your mac.

I found the tech to be prompt, efficient, courteous and the cost to be quite reasonable.

My experience was excellent, the technician really knew his business and got me out of a very bad situation

Excellent service and communication to set up appointment time

We had one person come to help a couple months earlier and made a suggestion for better wifi, but the most recent person suggested a different solution. We have no way of knowing which is the best way to go so followed the advice of the second person. It seems to have improved, but we don't know whether it was the best solution?

Extremely helpful, gave excellent advice and support, very accommodating to my schedule

Excellent service and support provided at value pricing.

Couldn't have been better; helpful, clear and a good price.

Replaced mainboard in my Dell to fix a tricky problem. Tested and confirmed the repair.

Folks were very good to deal with and kept me informed of their efforts and progress. They were also good to their guarantee of 'results or no cost'. Sadly they had to live by that statement as they were unable to resolve the loss of all of my emails and contact information.

My husband is technically challenged so it can be difficult. Maybe some written tips and tricks could be useful