I was very happy I went this outfit. They are professional, efficient and knowledgeable. As soon as you call the front desk to the tech coming to your home, you have a sense that you will be taken care of. Jay is the person who came to my place and he knows his stuff. And their pricing is great.
I would definitely recommend them
Sandra - Edmonton
My son's Alienware R13 computer crashed at 4pm today and he had an online University exam at 8pm. Super stressful! My son is quite computer savvy but none of his trouble shooting worked. I found Techespresso through a Google search and by a stroke of good luck, there was a 6pm appointment open for a home visit. Marwan, the tech, arrived shortly after 6pm (crazy snow traffic today!) and within 45 minutes had my son's computer up and running (apparently an Alienware update caused the crash). The total cost $100 - best $100 I ever spent. I may not know anything about computers but this mom knows how to get things done!
I am blown away by this service - such smart and helpful people- I was ready to go buy a new laptop as I thought mine was ruined forever and I had all of my work stuff on there. Rabih spent all weekend connecting with me and trying different things until it was fixed. Very reasonably priced too! I'm so grateful
Customer service is very good but sadly the tech sent to my job was not experienced in what I was asking. He attempted to resolve two of my issues (combining business and personal calendars and setting up my domain), but after an hour he was still clicking around and googling things, without anything completed. While i was not charge for the he spent searching for the resolution - I still feel compelled to write this review for others. If you are looking for basic work, setting up a printer or email, probably they would work but if you have something more advanced be aware.
Had an external hard drive I accidentally formatted. Was told that they would try to recover the files and if nothing could be recovered there would be no charge. Nothing was recovered. I fully expected to pay for mileage of the Tech, that isn't the issue. What I got back was an external drive that is now write protected. And what the Tech suggested was he would come back to take a look. At a cost of course. WTH. It would be cheaper to buy a new drive then to constantly pay for no work done. I do not recommend.
Hello Karen,
Please simply call our office for a full refund (in case you were charged) and to have us send our tech back to resolve any undesired issues at zero cost.
We stand true to our fixed-or-free policy.
Thank you for supporting our local family run business. We will always make it right and are 100% customer oriented.
Thank you and have a wonderful day :)
I needed to reconnect my wireless printer after moving. The service was provided remotely - as arranged on time with patience clearly instructed. Would recommend the service and will continue to use it in the future as needed
Troy was the technician installed outlook 365 and transferred all information from outlook 2010.
Troy arrived at the appointment time and analyzed the outlook 2010 problems - advised this outlook was no longer supported.
Asked if he would install outlook 365 - he advised myself of the cost then proceeded with install.
Made sure everything was working before he left - 100% satisfied.
Mihai was on time, friendly and very knowledgable. He explained everything he was doing and the reasons why. He was able to resolve my laptop issue and I was quite impressed that it took less than an hour. Great guy, awesome personality!
On short notice William came to our home and quickly fixed our computer virus problem as well as fixing and cleaning up some other things. He also recommended other things we could do relatively inexpensive to speed up our computer.
I was very impressed with the level of customer service. They went out of their way to make sure that I was satisfied. Even though we couldn't get the right screen for my laptop, the techie spent valuable time with me trying to help. I very much appreciated that. If I have a computer issue in the future, I will definitely use them.
Computer died and Marwan came within a few hours of booking an appointment for the same day. Knowledgeable and efficient. Was so happy the computer is working again!
Techespresso went above and beyond my expectations. I did a screen share with the technician. He made sure that I understood the process that he was doing, fixed a couple of other glitches on my computer which were above the concern that I had called about plus, suggested a daily disk clean-up and walked me through the process. Very personable and professional service! Definitely recommend Techespresso!
Hi Julie, thank you so much for the great review of our services. Much appreciated!
Folks were very good to deal with and kept me informed of their efforts and progress. They were also good to their guarantee of 'results or no cost'. Sadly they had to live by that statement as they were unable to resolve the loss of all of my emails and contact information.
Hello Richard, thank you for the review of our services. While we do use the most advanced tools for data recovery, sometimes when the specific portion of the drive has effectively been overwritten with new data, it is not possible for any tech to recover that information. Even though we spent a lengthy amount of time trying to recover your files, you were not charged for the service. We will always stand true to this policy - fair is fair.
We had one person come to help a couple months earlier and made a suggestion for better wifi, but the most recent person suggested a different solution. We have no way of knowing which is the best way to go so followed the advice of the second person. It seems to have improved, but we don't know whether it was the best solution?
I phoned Norton support because I couldn't get my Norton 360 software to work on my laptop. Ralph checked my laptop and quickly realized the problem was my computer had been hacked! I believe it was somewhere around 800 times! By Russians. Also my other computer had the same problem only worse. That was not good news. I asked him to fix it. It took him all night to remove all the active hacking files and Hackers and other problems on my two computers. I also obtained the highest security protection available which will protect my computers from ever being hacked again. Ralph was very patient and explained everything he was doing. He was very knowledgeable and experienced and put your mind at ease that everything was going to be okay. Thank you Ralph.
Marwan provided excellent service, very knowledgeable and gave many suggestions and ideas how I could speed up the lap top. Yes, I would recommend
Computer would not boot-up. Tech Espresso came, tested power pack and determined it was the motherboard. Recommended that a new computer be purchased.
Kris was prompt, appeared to be very efficient and was very customer friendly. He certainly fixed the problem and gave us some good advice. Very reasonable cost. Money well spent.
We spent money on old laptop by upgrading hard drive but computer is still slow and likely wasted our money.
My husband is technically challenged so it can be difficult. Maybe some written tips and tricks could be useful
Hello Lisa, thank you for the review of our services. Much appreciated.
Overview
Tech!Espresso has a rating of 4.5 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tech!Espresso most frequently mention and excellent service. Tech!Espresso ranks 15th among Computer Repair sites.
We send our technicians directly to our customers homes or place of business for the immediate repair of all computer related issues while the customer watches.
Repairs range from Virus Removal and Operating System Installations, to LCD Screen Replacements and DC Power Jack Repairs, for Desktop and Laptop computers, Printers, Network Routers, Tablets, Cell Phones, Smart TVs and Smart Appliances.
Tech! Espresso is a locally trusted and certified computer repair provider with a 100% customer satisfaction guarantee.
Business History
The owner of the business is a highly decorated IT specialist who has certifications ranging from computer sciences to network architecture. After completing a vast array of computer related studies in Europe, he decided to put his knowledge to the test and fill the demand for repair services in Canada.
We started the business in 2007 and have gown our loyal customer base ever since.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Patricia, thank you so very much for this excellent review of our services. This is highly appreciated! We hope your son aced the exam! Cheers!