Lorne S.

I phoned Norton support because I couldn't get my Norton 360 software to work on my laptop. Ralph checked my laptop and quickly realized the problem was my computer had been hacked! I believe it was somewhere around 800 times! By Russians. Also my other computer had the same problem only worse. That was not good news. I asked him to fix it. It took him all night to remove all the active hacking files and Hackers and other problems on my two computers. I also obtained the highest security protection available which will protect my computers from ever being hacked again. Ralph was very patient and explained everything he was doing. He was very knowledgeable and experienced and put your mind at ease that everything was going to be okay. Thank you Ralph.