I was very happy I went this outfit. They are professional, efficient and knowledgeable. As soon as you call the front desk to the tech coming to your home, you have a sense that you will be taken care of. Jay is the person who came to my place and he knows his stuff. And their pricing is great.
I would definitely recommend them
Sandra - Edmonton
My son's Alienware R13 computer crashed at 4pm today and he had an online University exam at 8pm. Super stressful! My son is quite computer savvy but none of his trouble shooting worked. I found Techespresso through a Google search and by a stroke of good luck, there was a 6pm appointment open for a home visit. Marwan, the tech, arrived shortly after 6pm (crazy snow traffic today!) and within 45 minutes had my son's computer up and running (apparently an Alienware update caused the crash). The total cost $100 - best $100 I ever spent. I may not know anything about computers but this mom knows how to get things done!
I am blown away by this service - such smart and helpful people- I was ready to go buy a new laptop as I thought mine was ruined forever and I had all of my work stuff on there. Rabih spent all weekend connecting with me and trying different things until it was fixed. Very reasonably priced too! I'm so grateful
Had an external hard drive I accidentally formatted. Was told that they would try to recover the files and if nothing could be recovered there would be no charge. Nothing was recovered. I fully expected to pay for mileage of the Tech, that isn't the issue. What I got back was an external drive that is now write protected. And what the Tech suggested was he would come back to take a look. At a cost of course. WTH. It would be cheaper to buy a new drive then to constantly pay for no work done. I do not recommend.
Hello Karen,
Please simply call our office for a full refund (in case you were charged) and to have us send our tech back to resolve any undesired issues at zero cost.
We stand true to our fixed-or-free policy.
Thank you for supporting our local family run business. We will always make it right and are 100% customer oriented.
Thank you and have a wonderful day :)
The product arrived in damaged packaging, when I purchase a product I expect a new item. Thus tells me that it was returned and rejected by a previous customer. I will be returning this item as it does not work in my system. Not because it's wrong for the set up because the product is defective.
I needed to reconnect my wireless printer after moving. The service was provided remotely - as arranged on time with patience clearly instructed. Would recommend the service and will continue to use it in the future as needed
Troy was the technician installed outlook 365 and transferred all information from outlook 2010.
Troy arrived at the appointment time and analyzed the outlook 2010 problems - advised this outlook was no longer supported.
Asked if he would install outlook 365 - he advised myself of the cost then proceeded with install.
Made sure everything was working before he left - 100% satisfied.
Mihai was on time, friendly and very knowledgable. He explained everything he was doing and the reasons why. He was able to resolve my laptop issue and I was quite impressed that it took less than an hour. Great guy, awesome personality!
On short notice William came to our home and quickly fixed our computer virus problem as well as fixing and cleaning up some other things. He also recommended other things we could do relatively inexpensive to speed up our computer.
I was very impressed with the level of customer service. They went out of their way to make sure that I was satisfied. Even though we couldn't get the right screen for my laptop, the techie spent valuable time with me trying to help. I very much appreciated that. If I have a computer issue in the future, I will definitely use them.
Computer died and Marwan came within a few hours of booking an appointment for the same day. Knowledgeable and efficient. Was so happy the computer is working again!
Techespresso went above and beyond my expectations. I did a screen share with the technician. He made sure that I understood the process that he was doing, fixed a couple of other glitches on my computer which were above the concern that I had called about plus, suggested a daily disk clean-up and walked me through the process. Very personable and professional service! Definitely recommend Techespresso!
Hi Julie, thank you so much for the great review of our services. Much appreciated!
I phoned Norton support because I couldn't get my Norton 360 software to work on my laptop. Ralph checked my laptop and quickly realized the problem was my computer had been hacked! I believe it was somewhere around 800 times! By Russians. Also my other computer had the same problem only worse. That was not good news. I asked him to fix it. It took him all night to remove all the active hacking files and Hackers and other problems on my two computers. I also obtained the highest security protection available which will protect my computers from ever being hacked again. Ralph was very patient and explained everything he was doing. He was very knowledgeable and experienced and put your mind at ease that everything was going to be okay. Thank you Ralph.
Marwan provided excellent service, very knowledgeable and gave many suggestions and ideas how I could speed up the lap top. Yes, I would recommend
Computer would not boot-up. Tech Espresso came, tested power pack and determined it was the motherboard. Recommended that a new computer be purchased.
Kris was prompt, appeared to be very efficient and was very customer friendly. He certainly fixed the problem and gave us some good advice. Very reasonable cost. Money well spent.
I found Bjorn to totally understand my problem, and he dived in with both hands. Great job.
Thanks
Hey Layne, thank you so much for the great review of our services. Highly appreciated!
Tech!Espresso has a rating of 4.5 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tech!Espresso most frequently mention and excellent service. Tech!Espresso ranks 11th among Computer Repair sites.
Hi Patricia, thank you so very much for this excellent review of our services. This is highly appreciated! We hope your son aced the exam! Cheers!