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I have been treated nicely by the online staff to find a selection of my products and how to use coupons. It made me save extra money on the already reduced process.
Ordered online. No problems whatsoever. Super speedy delivery. Item as described and a whole lot cheaper than other websites. Great value, great service.
I have had no bad experience so far. Sometimes they take a little long from time of ordering until time you receive the good. Otherwise it is a great way to shop
I ordered a customized beautiful dress for my wedding TV dress decided to send me a completely different dress and refuses to refund me or even send me the right dress so I'm out the money I spent with them.
Not only do the products exceed my expectations in terms of quality, they are perfectly packaged, so that they arrive without being damaged. I am happy and contented I must say,
After the delivery of the casual jean pants, I can’t stop looking at this site from time to time. They gave me a lifetime experience. I am pretty sure my mum’s credit card will go dry shopping here.
I just ordered 2 wedding dresses and my bridesmaids dresses (5 of them!) a few hours ago. I am contacting Paypal right now to cancel the payment before its too late!
Absolutely great value for money, My goods came in less time than expected and they are great, Looks exactly how it does on the website. Highly recommended for any dress needs.
I'm marrying my best friend on August 12,2017. I need that day to be magical and perfect. When he sees me walking down the aisle in my dress I want to see tears so TBdress don't mess up...
After the status of my order said preparing for two weeks, I gave this company a bad review. When the order shipped, it only took 3 days to get here. My daughter loves her dress and looks beautiful.
Tbdress has brought a large and trendy collection of women’s trench coat. Best quality chiffon is the base material of these loose casual trench coats for women which I must buy.
BE VERY CAREFUL ORDERING FROM THIS COMPANY! If you are in the United States PLEASE be leary of ordering any type of specialized order such as wedding or bride's maids dresses. They say they have a return policy, but that is NOT true. Everything is "specially" made so once you've given them an order, you're hooked. If the size or color isn't right, too bad. You cannot return it. They will only respond by email, so you never speak to an actual "representative." The dresses we ordered were beautiful; however NONE of them matched and I paid as much to have my wedding dress altered as I did to buy it!
No replies from customer service you can't track dress because it only let's you know when it's shipped takes too long to ship don't shop here it's a waste of time! My dress still hasn't came in
Hello dear ayana d.
This is tbdress service on sitejabber. Would you please let me know your order number so that I could check your order status here.
Let me get detailed information of your order please.
Looking forward to your order number
Regards sns@tbdress.com is my service mail for you please
Tbdress service
ITS A SCAM! SERIOUSLY IF YOU VALUE YOUR MONEY DO NOT BUY ANYTHING FROM TB DRESS. MY ORDERS THAT WERE SUPPOSED TO BE ONE SIZE FIT ALL DIDN'T FIT! AND AM A MEDIUM SIZED WEARER. THE MATERIAL WAS HORRIBLE. SAVE YOUR MONEY PEOPLE.
The worst online buy I ever had! Feel cheated upon. Ordered this nice looking woolen jacket whose initial price was $130, sold on 85% discount at $42. I was way too disappointed to receive a damaged and poorly tailored jacket that looks like its been made out of a cheap fleece blanket in a hurry! The customer service is the worst of all. I do not trust any of the good reviews posted here, pretty sure its been posted by their own people! TBdress IS A PURE SCAM! DO NOT FALL INTO THEIR TRAP OR FOR THE DECEIVING PICTURES OF THEIR PRODUCT!
Hey dear Rev M.
Thnks for choosing tbdress. I am after sale service representative from tbdress.
Could you please let me know your shopping experience by mailing: sns@tbdress.com. Or i'd like to direct you to contact tbdress sales department by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
Sorry for not meeting your demand. Looking forward to making something up.
Kinds and regards
TBdress service team
I have been shopping on TB Dress for over a year now and with the membership discounts, it's good on my pocket too! The customs terms can be a little dicey sometimes but ultimately things are fine!
I had bought several hand bags from this website i was so worried that it wont look as the picture but guess what, IT'S EVEN 10 TIMES BETTER i love it love it love all of them well packed each item in a bag. Thank u tbdress and i will come back very soon to buy more.
We spent hours searching for a dress and color to match the bride's maids that the ring barer would like and finally success. Ice blue in Item Code: *******. Perfect!
Shopping on this site has been a pleasant experience. Lots of different varieties of clothing too meet your needs. I found a beautiful dress for my Christmas party, thanks sitejabber!
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number, we will contact you with your order number and solve your problems as soon as possible.
Thanks for your review!
Best regards!