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I ordered a dress it looked nothing like to picture. I have sent 8 emails requesting a return address so that I could return the dress. They would not send me the return address because after the 5th email that had no response. I contacted paypal to file a dispute. Then I received an email from tbdress saying if I dropped the dispute they would send me the return address.
The shipping was as expected given it comes from overseas. It took about 5 weeks from order to receiving. The dress was not exactly as I thought but good for a $15 dress. I probably won't order from there again since I can find a dress for the same price locally. Overall, pretty good experience.
I received this dress today - and I was sooo happy when I tried it on. It\'s comfortable, it looks so much more expensive than it is, the quality looks pretty good so far, it\'s a really pretty dress. It\'s a staple piece in your wardrobe, you can wear it will almost anything. I\'m pretty impressed with tbdress after this purchase. The shipping was quicker than I expected too! I was actually surprised when it arrived and thought it was something else because I\'m from Sweden. Thank you so much for this dress tbdress :)
Terrible costumer service. If you want to claim something you need to email them. It seems they don't have a telephone number. They don't solve issues if they send you the wrong size shoes. Items are cheap out of China and way smaller.
Dear Arnelis C.
This is tbdress sales service. Thnks for your shopping with tbdress. I am so sad to hear your experience, would you please let me know your order number so that I could know your case. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. service@tbdress.com.
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
I have never seen this type of site... where the person can get those things which we seen on someone and think that this is very nice... from where you bought this... So Now I would like to suggest to everyone that please go to Tbshow...
Having a big body did not mean I was left out from looking smart. The cold season was my chance because heavy clothes hide my chubby body. Since I got tbdress.com, I have had great plus size selections. I was exceptionally happy to see vast collection of coats. The Cute Loose Pure Color Wool Stand Collar Outwear seemed to fit me and that is the reason I ordered it. I have it with me and love it.
Bought dresses for my wife for our anniversary. My first time ordering in this website, I was skeptical about the quality. But boy! The shopping experience was great and I never expected such quality service from them. The product exactly matched what was shown and the quality was absolutely fantastic and gorgeous. This made my wife really happy and it really made our day. I would definitely recommend this to everyone and do more shopping from them.
The dress arrived on time, I was able to track it until I received it. It arrived on time. The dress looks exactly like the picture and that is why I and returning customer. I am very satisfied. My mom loves my dress so much she asked of she could borrow it for an occasion. My sister decided to buy the burgundy lace patchwork dress for herself. Order number *******.
The suit sent was to small. Followed directions in returning the suit and repurchased a new larger one and was told they would refund on the small suit when it was received in Guangzhou China. It sat there for 6 months and then they sent it back. A Rip off company. Dont trust companies from China.
Never buy any cloth from this website, this website are Chinese junk cloth sold here, I paid over $300 last year, I got all junk cloth, bad material and cloth didn`t match the website showed, it is totally scammer. Warning everybody here, never buy any cloth from this website, because return will take you a lot money and take very long time.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
I love the dress its beautiful, i payed for the dress to be made with my sizes. It was delivered quite quickly earlier than expected and it was great to track it. My own fault with the stress of the wedding iv lost some wait so will need it taken in a bit but thats great I'm really happy and its easier to take it in than to let it out. My friends and family just love it, Thanks so much its just perfect!
I have passed two orders with TBdress and I have received one until now. I have to say that the website is very well organized, full of details in order to determine whether an item is suitable (accurate description, different measurements, revies, many pics). Moreover, t he items are of all kinds and some of them really original. Finally, I foud out the customer care service is very effective and swift to reply. I look forward to receive my second order and to pass new orders in the future
My order fro TBdress got delayed and I thought that this is a fraud site since I ordered it for first time. I have now received my dress. The dress is good and fits really very well. I think they should mention very boldly that their delivery time is very long. That you avoid such conditions. Dress is really good!
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
They did a good job and made me the earring I was looking for. The staff were friendly and helpful. The steps to create a unique piece were easy to follow and affordable. Cashing out with PayPal was much easier and secure.
Tbdress customer service is quick and prompt.The delivery was increadibly fast.
I've been pleased as for the choice of colour. The dress is amazing, just as the picture shows. The cloth is very refined and the workmanship is precise and of high quality. This is the best wedding dress I could ever imagine to wear!
They have thought of everything... even how to finish your shopping experience. Not only was it easy to make my selections of items but it was super easy to pay for them. I guess my only complaint was ALL the super cute things made it very hard to narrow down my purchases.
The site was very easy to shop on, I love that it is secure, and that you have pay pal which I love. Let me know that I'm in good hands. Love the cloths and the prices they made it very hard for me to shop, I stayed up for hours just looking on the site. You can't go wrong. Love Love Love it.
Purchased a dress last month for a ball and it was made perfectly. Only needed minor adjustments. It was far too long and the shoulders needed attention. The colour was as stated. Get a colour chart if you want to be sure.
The dress was exactly as beautiful as it was shown in the picture. If fit perfectly.
The customer service responded to my emails right away and adjusted the length of the dress as I asked for. Very personalized service. Thank you guys.
My good friend recommended TBdress to me and TBdress really did not let me down. I am impressed by the fast shipment and the nice customer service. As to the dress, it is of high quality and the price is also reasonable.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Please kindly note that the ID you provided is incorrect, could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team