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I had such a nice experience with tbdress. I was attracted by the layout of the site because when I am looking for something I like to be able to see the item and price right on it to avoid any confusion. I decided to give it a try and I got my beautiful dress, the same one I saw on the picture. I had some doubts at first because it was my first time with this store, but I will definitely buy on tbdress.com again.
I love dresses that flow. They are my absolute favorite. But they can be expensive and the material used wears rather quickly. TBDress uses some really nice fabric but that is also very durable. They are so much cheaper, durable, and flattering. Definitely my favorite place to shop.
The order went quick, accurate order ( just ordered have not received item yet but I'm not concerned). Was emailed promptly and communicated professionally and kindly. I can't wait to receive my order!
Just received my Black Suede Stiletto Heels Ankle Boots... Shipping fast and great customer service...
I was very pleasantly surprised how comfortable I was in them and there's good support. Great product!
I picked out a few holiday gifts and the staff was very helpful. I was concerned about the arrival of the order and was able to get enough information that put my mind at ease. There was only one item that was not in stock but I quickly found a replacement. I did cost a tad more but I didn't mind because of the way my order was handled. I thoroughly enjoyed my shopping experience and will shop here many many times again...
I was looking for cheap wedding dresses all over the internet, and after searching through thousands of dresses from China, they all kind of looked the same and wasn; t really what I had in mind. TB Dress actually allows you to check off the exact features you are looking for in a dress, so I was able to find my dream dress. It's a bit more expensive than the ones I found on other cheap wedding dress sites, but it's so beautiful and for only $100 more, you can't go wrong.
Do not order from this company. Horrible sizing and they will not take back my dress despite sending them a photo of how it does not fit and is not wearable. Size and color way off from a usual size 10. Very sad. Will never go here again.
Do NOT purchase anything from them. I ordered 4 months ago and still waiting. Contacted them two months ago and they said they were shipping it out. Contacted again numerous times and now they're ignoring me.
All of the employees were professional and happy to serve, and I am especially appreciative to the customer service agent who took my order. She helped manage and realize the design and vision. My fiancee is very much impressed with the dress-- and I'm glad to have used it to our pre-wedding party.
Well, i would like to start with that I am Indian national and I was searching for western gown as I need it for a cocktail party. I have ordered dresses for me and my sister from tbdress.com on 4/05/2015. But then I checked reviews and I was so scared after seeing bad reviews and as well I have paid around 300 US Dollars. Since then I was having nightmares as there were many bad reviews about the site. But I received my order well on time i. E. 21/05/2015. I was literally shivering while opening it, but when I opened the parcel, I jumped out of joy. Those were beautiful dresses, the same they have shown. I know many of you out there believe that all the good reviews are a trick from tb site but friends it's not. They are really good. You guys can trust them. Thank you tbdress. You guys did a great job.
My experience was great because I found new and unique products on this site and few more clothes what I was looking for a while. In few words this site is great but you must to renew your stock :D. In the future maybe you will put new things in sale. Good job.
I ordered a dress on April 21/15. Today is June 29 and I have still NOT received my package. I have sent several emails to the company, only to get a response back that they are looking into it. To date, I have still not received any information about my order, where it is currently located or expected to arrive. This is, by far, the worst customer service I have ever received! I will never order from this site again.
Dear Joy N.
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have checked your order status for you, and please kindly note that your package has already been delivered at your local post office, please quickly pick up your order now and thank you so much for your cooperation!
The prices are excellent and the shipping costs are very reasonable. There are always new products and options to choose from. I ordered two sweaters from tbdress, and they looked exactly how the website had them pictured. One of the sweaters fit perfectly, but the other one did not. Even though the pictures on the website looked exactly like the real thing, the sizing was way off. The sweater ended up being way too tight and a lot shorter than what the description said; it was almost like a midriff sweater. I still recommend tbdress simply because it's a great place to find cool clothes you may not find anywhere else. Even though the shipping took a while and the sizing was off on one sweater, I would still buy from tbdress again.
The look of my just delivered swimsuit is fantastic and sexy and the fit just GREAT no creeping up your butt even on full round butts also true to size if not slightly generous and all those colors, yes, I have them all. That said, they are Hot Hot Hot in the summer. The crotch is cotton but the rest is not so you do feel sweaty after a short time if you work outside in hot climates. Too bad they can't make them in all cotton, they fit similar to the all cotton "Delicates" brand that tbdress discontinued, I'm still crying over that! These are still the best I've found for comfortable fit and you can find them on sale for 6 or 7 dollars a pair. I love them but I'm still looking for the cotton version of these, hope tbdress is listening! Oh if you want to try, do it and you'll love this...
The best bit was the seam which had been sewn to the outside not the inside, which at least was provable by photo. The worst bit was the hours of my life which I spent emailing the company trying to get them to provide return postage for garments which could not fit any known human being (all same named size, all completely different sizes and most totally different shape to pix on website).
Well, no, the best bit was getting a full refund from Paypal because these fraudsters were obviously not going to do anything except sit in China and keep my payment.
Dear veda,
I'm sorry that you had an unpleasant shopping experience on our website. Could you please tell me your order number? We will contact you and solve your problem as soon as possible with the order number.
Thanks for your review, we will improve our business further.
Best regards!
Hello,
Don't even buy anything from this site. Items are a total mess, fake dress and materials, without any quality and unwearable. Seller is a thief with a very bad communication. Please run away from them..
I'd work with the site again in a heart beat. What I would tell you as a fellow buyer who is trying to use their service, you need to remember to call or email them early in the process, especially if you have a deadline.
The quality is mostly decent, except for the odd few outfits that fall short of meeting expectations. The wait is long but customer service is very accommodating and helpful. Be sure to measure your size and compare with the individual size charts of each item.
This sundress came in a timely manner, and fit just as ordered. I was pleased with the quality of the dress and how many compliments I received when I wore it. I would definitely order from TB dress again.
I ordered a dress which didn't come out as I hoped it would. The color according to the swatch is not even close. I almost think they used a different color. Also the size is not correct. I chose the size I normally take in dresses, and also checked with their measurements chart to confirm, and the dress does not fit. I have tried every day for a week to get return info from them according to their site and no one gets back to me. Don't use this company, they are a total rip off.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Hi friend,
This is tbdress service on sitejabber. I am so sorry to hear your complaint like that. I got that the clothes you ordered is unfit for you. Please trust me that our return policy is forever valid: http://www.tbdress.com/help/Returns-Refund-Dispute-15/.
I am here wishing to help you with your return request. Please give me your order number first.
sns@tbdress.com is my service mail for you.
Looking forward to your order number.
Regards,
Tbdress service