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I purchases two dresses from this site for $256.00. The dresses arrived several weeks later and they did not even come close to fitting. I measured myself several times before ordering and compared my measurements with their sizing guide for each dress. I could not even zip the dresses as their sizing guide is not accurate. Also I ordered both dresses in burgundy. When they arrived the color is off several shared and they reeked of chemical dye so bad. Also the dresses look nothing like what is pictured on their website. My one dress was supposed to have intricate beading on the bodice. While there is beading on the bodice of the dress I received, it looked nothing like the photo on their website. The beading on the dress was large cheap square jewels that were hot glued onto the dress. Neither dress looked like advertised on the website and the material was not as advertised.
I contacted customer service through email because there is no number to speak to a live person. I explained the issues and told them I wanted to send these dresses back for a full refund. I asked them to send me the return shipping address and instructions and return RMA number. Its been over a week and they have not provided that information. They keep going back and forth with me trying to point the blame on me saying I didn't measure right and that the color looks different in all different lights, etc. Needless to say, when I did not get anywhere I filed a Paypal complaint. The next day I received an email in my personal email account from TB dress telling me that "my dress was shipped out and to please close the Paypal case." Are they out of their minds. I know the dresses shipped because I have them and I was not closing my Paypal complaint.
Today I go into my TB dress account and there is yet another email from customer service. They told me that they will give me a $30 "credit" to keep the dresses but only if I close my Paypal dispute. I told them no. I am not keeping the dresses and I paid $256.00 and I expect a full refund. Again they never provided return shipping address or info. So I am keeping my Paypal claim open because that may be the only way I get my money back.
Love the shirt but it was too small. Need to order a size or two up. Since I love this shirt Im ordering it again for my birthday but a bigger size
I wanted to shop on other site then I got an advertisement on tbdress I was surprise at the amazing prize and quality of the product.
Very happy with the abundance of stock and the prices blow me away! It was very easy shopping the site and look toward many more purchases.
As far i had seen in TB dress, all the collections were good to see and very trendy to wear. I am so happy and satisfied with the collections.
The maid of high quality and the same sizes like I required and when having trouble Services quickly answer to the problem. I love this site..
I purchased a few items and the sizes go by their size chart. I bought a skirt that I am in love with. The material and fit is excellent.
I was looking for a dress for my twin bother wedding but I was not able to find anyone that I really like it until I found this website!>
The products are stylish and the material is great quality.
The only issue is that a lot of my choices were out of stock after I placed the order.
You can shop whatever you want for all the occasion and for whole family. I save time to look around and the price is massive cheap!
I bought a white shirt from tb dress, it is same as per i purchased, it is well fitted on me. I got very good complements.
I loved my dress and bridesmaids dresses. I will definitely order from you again. Thanks you so much.
Fast shipping (arrived in 12 days!) Great packaging. Fantastic dress! Very pleased great price for an amazing dress!
Very nice website of winter wear clothes where we can buy new collection of clothes and get classy...
Great collection of beautiful dress to choose from. Got lots of compliments when I wear dresses from tbdress.com
Over a month never got my order and no response from customer service. Bad business. Scam scam scam!
Really I was surprised with this place I found it as a wonderful and a new experience hope every body try it
I wore these shoes to work and everyone loved them. Am so happy with them that I decided to get another pair.
Infect its quite easy to buy quality product on our finger print really its nice to the color and quality of products
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.