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Illinois
9 reviews
19 helpful votes
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Love to order from Target because the shipping is free if you have their red card/debit card. I can have my daughter (who is away at college without transportation) order her deodorant, make up, shampoo, etc on my account and it ships to her dorm.

Date of experience: January 30, 2015
Florida
1 review
2 helpful votes
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Big Huge Mistake
May 24, 2023

It's sad that your company has decided to put all gay merchandise in the back of your store like people don't matter Hugh mistake I will never shop at this store again and many other people will boycott all targets shame on the decision! Nn

Date of experience: May 24, 2023
Rhode Island
5 reviews
10 helpful votes
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This is my big box store of choice. Where else can I go to find paper goods and beautifully design home decor? Certainly the evil empire falls way short in the design area and honestly 99% of my household staples are found for the same price at Target. In addition Target has created a pleasant shopping environment that I have not found at the other store.

Date of experience: March 27, 2015
Florida
16 reviews
4 helpful votes
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Great site
August 22, 2016

I've ordered many things from this website. No hidden fees and always order the minimum to get free shipping is key. Items vary from time to time. Sizing is not consistent. Nor is quality. But can find good deals. Comes quickly.

Date of experience: August 22, 2016
New York
107 reviews
1121 helpful votes
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I ordered a dress from here, one of the "GO International" pieces because it was on sale for ridiculously cheap and although I had an inkling it'd probably be terrible quality if not fit poorly, I ordered it anyway because of the cheap shipping ($4.95). It arrived and as expected, I had to return it at a store location (convenient) although the shipping isn't refundable. So yes, basically I paid $5 to try on a crappy dress.

I've noticed that checking their tracking # is also kind of annoying, maybe it was the browser on the computer I was using, but it would show me as logged in but would generate a temporary "account" for me to check the tracking info. Normally, most retailers/vendors send an email with a link to the tracking info so you can click through there without having to log in to any accounts. Maybe Target cracks down harder on security.

Date of experience: July 11, 2011
California
1 review
0 helpful votes
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I often use curbside pickup at this location. I usually like shopping online with Target. Today's experience was unacceptable. The clerk loading our items into our car smashed our eggs and bananas. When I called the store, customer service was a mess. I told them that I needed the eggs delivered to me that same day as I needed them at night. I told them I was chronically ill and my husband is a disabled veteran and we could not make another trip to the store that day, as this one was very hard. They said my only option to get help from them was to come in. The manager presented himself like he did not care about me or my situation. So, customer service is very ineffective here. I don't think I will ever do curbside pickup here again. I feel I need to find another store to shop at. I feel very unheard here. Beware of curbside pickup!

Date of experience: April 22, 2021
Georgia
11 reviews
21 helpful votes
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We shop at Target frequently but they are hit and miss for us. We tried to order a coffee/espresso machine from them on-line and it was two-weeks to get it delivered. Had to cancel the order (had to place it before we knew delivery time). They are often out of stock on sizes, shoe store is way too small. But, the Starbucks coffee is great and we have found kids clothing to be good and some electronics as well. Toy section is perfect for young kids and camping gear is good for people starting out. We have purchased linens and they are hit/miss but the flannel ones for the winter were great. Little pricey when not on sale.

Date of experience: June 21, 2017
Ukraine
114 reviews
1650 helpful votes
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Target will always be an upscale Walmart to me. Sure the prices may be more, but you get what you pay for - quality. There's always a good sale going on and the variety of products is great. I've been doing more and more of my grocery shopping there as Target is so close to my house.
Ordering from target's website is always a breeze. Even clothes, I've had products that didn't fit or I didn't like and was able to return it to the store!

Date of experience: December 23, 2015
Nebraska
1 review
2 helpful votes
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Absolutely terrible in every way. I purchased an item online and picked it up in the store. There was a promotion for a $25 gift card with the purchase. I never received the gift card so I called the customer service #. I was put on hold for over 20 minutes then the line went dead, this happened three times. I finally got someone and was told they would reissue it. It never came. I have now called a total of SEVEN times, its been two months and I still don't have the gift card.

Never ever again will I purchase anything from Target online and I now try to avoid the store as well. Very disappointing.

Date of experience: April 25, 2014
Texas
1 review
0 helpful votes
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Boycott Target
June 23, 2016

I paid my balance in full when the bill came. I got another noticed but figured it just crossed in the mail. Then when I got another notice with almost 100 in late fees, I called to find out what is going on. They said they did not get my mailed in payment and since payments were free over the phone and it had now been 3 months since the purchase they could not remove the late fees. So I paid the whole bill, but now I am telling everyone I know to NOT give business to Target. Absolutely stay away from their red card. Red is a warning color so let this be a warning to you. It was my first and only purchase on the card so it is not like I had this long history of non-payment and requesting fees. Any company that does not have compassion for its customers is not deserving of hard working Americans' money. I strongly encourage everyone to boycott Target. Our family is certainly never going to shop there again.

Date of experience: June 23, 2016
Minnesota
1 review
0 helpful votes
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Target online is a great way to shop! Ordered several items for Christmas during Thanksgiving week. FedEx has been just terrible at delivering the packages! 2 went to the wrong address and I had to go retrieve them and one the last driver left at the end of the driveway!
When you get your Target alert go immediately to get your package just to be sure it's there! Because of my experience with FedEx, I will never ship via FedEx and I will do drive up delivery!

Date of experience: November 30, 2021
GB
2 reviews
3 helpful votes
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This very large company is the perfect example of how not to do e-commerce. They did a "free global shipping" recently, people wasted their time ordering products and finally they just cancelled most of the orders with no explanation. Stay in the USA best place for you until you learn how to do business and how to deliver customer service!

Date of experience: September 12, 2017
Texas
13 reviews
32 helpful votes
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The last item I ordered was a ratan headboard and the delivery thereof was a REAL pain in the backside. Lousy communication because they used a contractor trucker and shipper. What a mess.

The box was damaged and the headboard had a touch of damage but not where it could be seen.

I am now considering buying a small appliance which should come by regular mail. The consideration is because it is on sale and amazon and ebay do not have it for the price which is shipped free but state tax a Plus if its defective I can just zip over to my local store for a return if I cant get a freebie return ship label.

Date of experience: June 25, 2016
New York
2 reviews
4 helpful votes
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Disappointed customer
September 27, 2022

I bought PUR Water Pitcher Replacement Filter - 3 Pack 4 months ago. Water runs through the filter with the same speed as on the first day. It looks like such a filter can be used forever. It's a miracle, it can save tons of money! On the box is "Distributed by Kaz USA, Ink, a Helen of Troy Company", so all the other companies are going to bankrupt. I can't believe Target sells such junk. Target does not care about its reputation of the retailer? They do not value their name?

Date of experience: September 27, 2022
Virginia
3 reviews
10 helpful votes
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GREAT SITE GREAT STORE
January 4, 2017

I have ordered many things from this site and I've made many purchases from the stores. I have to say that some of Target's apparel is easily comparable, or superior, to some clothing I have purchased in a higher end department store. Your staff and policy makes it very easy to return/exchange merchandise. Target will continue being one of my choice shopping sites and stores.

Date of experience: January 3, 2017
Tennessee
5 reviews
12 helpful votes
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No morals
August 31, 2016

This company goes against everything I value. They have no morals. After my identity was stolen by using my card there during the holidays a few years ago I have not been back. However, the latest bathroom issue is the very last straw. I will never shop there again. Neither will anyone I know.

Date of experience: August 31, 2016
Nevada
1 review
1 helpful vote
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Whatever you do, do not shop at Target or especially Target.com they have stolen $600.00 from me for an item they supposedly sent to me but I never received and now they will Not refund me because I have no proof I didn't receive it and the shipper UPS said they did deliver it. So they get away with stealing my money because whenever I call them they say there is nothing they can do and refuse to give me any help! I have even hand wrote a letter and mailed it to the executives of corporate in hopes they could do something, like use the insurance every company has these days to help me get my item or money back but they ignore me and are no help! So go to any company or shop other then target! I'm not a fan of Walmart but rather go there then deal with Target ever again!

Date of experience: December 17, 2014
New Jersey
1 review
4 helpful votes
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I ordered an Apple Watch Series 8 from Target. They shipped me an empty Apple box. There was no watch, band, charger, etc., just an instruction manual. There customer service is terrible, they just transfer you from person to person and none of them help. Their 'investigations team' stated that it was a successful delivery, so they wouldn't refund me. You cannot contact the investigations team and no one tries to help. Be wary ordering something of value online from Target or you could be throwing your money away.

Date of experience: February 27, 2023
New Jersey
3 reviews
7 helpful votes
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Horrible business practices! All online shipping estimates are a LIE! They only care about saving themselves money, not shipping your items when promised! I was a fan of Target til I recently placed an order for my kids school supplies. Most of the items had two day shipping but one or two had a date that was after my kids started school. I was ok with those items arriving later but what did target do without notifying me, shipped everything together with the latest arrival date of after my kids are in school! What a waste! And they shipped FEDEX which are the worst carrier out there and never get me my stuff on time! Guess I have to go back to Walmart who actually ships the items in the promised time.

Date of experience: August 27, 2020
Maryland
5 reviews
0 helpful votes
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Love the atmosphere
August 14, 2017

Every time I go to Target it makes me happy. It's so neat and clean, with lots of open space between the racks and sections. No dropped clothes on the floor. I pick Target over it's main competitor any day!

Date of experience: August 14, 2017

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72