TackleDirect has a rating of 4.4 stars from 5,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 69th among Fishing sites.
Ordered two big Avets. It took a while to get them and the details on the website were confusing (said I received when I hadn't) however when I called the staff was great as usual.
I ordered a new fishing reel on line and received it 8 days later from the States to Australia. Service could not have been better following a referral by a friend.
Speedy delivery and follow up on items that were delayed. Great service.
Items were shipped in a timely manner and in a box. I'm completely over the plastic bag thing. All items were in perfect shape. These folks don't disappoint.
Tackle Direct is an easy go-to place for many of my tackle needs. They have most everything I need that I may not be able to get at my local tackle shop.
Easy to identify items and purchase was simple. Delivery was on time and complete
Ordered some collapsible crab traps for my vacation in maryland and was very surprised when they came so quick
When I placed my order, I was quickly sent a email stating it may take additional time, that being said, I received the order in a short time!
Faster than I expected
Thanks Tackle Direct
Shipping was slow
Product appears good. Haven't used it yet. I'm interested to see when the rewards are available. Still shows pending.
My go to saltwater supplier! Always good prices, great selection and quick shipping.
I have not received my product. It has been well over a month now. When should I expect it
Lots of brands and good prices. The only downside was many color options were out of stock.
Online ordering was easy and the items ordered were received in a timely fashion.
Received in good shape. Used yesterday caught 3 fish up to 3 lbs.
Can't wait to pull it. It looks good. A little pricey bit if it catches fish, its worth it
Initially my experience was very disappointing until Billy reached out to me regarding an issue I had with my LX MC Raptor. After our discussion I had a new found respect for Tackle Direct and their customer service. Billy sincerely went above and beyond to ensure I was completely happy and satisfied with my Avet reel. He did a great job in service recovery and prioritizing the customer needs regardless of the issue at hand. As a result, I am confident that I will be using Tackle Direct for all my future fishing needs! Thanks Billy! You are amazing!
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.