Swimsuits For All

I placed a large order (over 1,000) at 6am on a Friday. A few hours later and Everything on the site was an additional 40% off. I called customer service. They said cancel the first order and place a new one. Great. My first order was on hold and the customer protection group was closed for the long weekend, so I couldn't cancel until Tuesday. Did as I was directed, Called first thing Tuesday morning "it is already being processed, we can't cancel it" ARE YOU KIDDING?! Now I have to pay shipping for these swimsuits to be returned if I want my money back. I will never buy here again, and this is the one thing I would do for myself. I'm not an angry person, but man am I disappointed and frustrated.

I would report this company if I could find them on BBB site. I returned an item I purchased which it was acknowledged by email that they received back. Not only they did not issue my refund but it turns out they had set up a subscription in my credit card account without my knowledge. This is outright theft. If I hadn't called my credit card to inquire why my dispute was being canceled I would have never found out they had me on a subscription from month to month. I don't even know what services they are providing if they are a clothing company. Why are they charging a subscription. Please be careful doing business with them.

Stay away from this site, they are awful to deal with. I am currently trying to get my gift card corrected for a return I made in May (It's July). They only issue an egift card for returns unless you want to pay return shipping and a restocking fee (which will cost you 8.99+plus additional fees). The gift card they issued, didn't work so I called them, they told me they didn't know why it was working and that they would issues a refund to my credit card... well that never came. I called 2 weeks later and said they couldn't do that and they would issue me a new gift card in 72 hours. That was a week ago, I emailed again and they issued me 1/2 of my refund stating that they already issued an egift card for a portion of that 4 weeks ago. I said that was a separate return, stop messing with my money. I am at a loss of over $40.00 at the current moment and every email and phone call I make is someone different. They play games, I am sick of it.

I recieved my items in a timely manner (I paid for expedited shippjng). My swimsuits were too large. I recieved them on 5/20 and took them to the post office as instructed the same day. After 25 days I still have NOT received my refund. The way the company instructs you to return the items it can take up to 30 days for the items to be returned, and up to another 10 days before you will receive the credit. Ridiculous! It's impossible to track your package and customer service is not able to assist. Although their products are quality... I will not order from them again.

I placed an order on 06/02/2021 and paid for super fast shipping because I needed it by a certain date. The site stated I would receive the purchase on 06/04/2021. On 06/04/2021 the purchased wasn't shipped yet so I called to cancel it. The company refused to cancel the order because it was already placed even though it wasn't shipped. I didn't receive the product until 06/09/2021 when I no longer needed it. The company refuses to reimbursement for the super fast shipment that I paid for.

I ordered two swimsuits ahead of time for a trip I was taking. I received my order and only one swimsuit was there and the other item was completely wrong size, item, color etc. I called hoping to expedite the missing swimsuit, I was told that wouldn't happen, they also couldn't just ship out the missing item, I had to reorder it. The only compensation she would give was $9 out of the $24.98 shipping fee. I was so disappointed! I like their products they have to offer and wanted the other swimsuit, but I wasn't about to pay more shipping and wait 2 weeks. If I had gotten a different and kinder response from Customer support I would have been inclined to buy more from them.

I ordered from swimsuitsforall and they charged $25 for shipping but took over a month to get me the first part of my order. THEN they told me the rest was on back order and would be shipped in another month but they promised not to charge me for the backorder. But of course they DID charge me for the back ordered items and refused to cancel the order because it's already 'in process' even though it's not getting sent out for another month. The customer service was horrible. I will never shop here again.

Hello, I have purchased from this company for a few years now. I made a purchase in early Feb. 6,2020 and I needed to return 5 items for different sizes. I called the company and the associate told me use the return label and i will place a new order for your new sizes, So I proceed to do so per her instruction. She placed my new order and it charged my card. I got my new order with the new sizes. I also got my order order i sent back to the company, sent back to me again as they said it was past the 60 days. Its been a touch 10 weeks during this Covid time and I asked if they would at least give me a credit, i would spend the money with their company, just please take the merchandise back... please give me a credit. $204.00 worth. Nope, they wouldn't budge... I will not be buying from them again, I'm so disappointed... I'm stuck with these 5 items and at a loss for $204.00. So Upset!

I love the suits I get from Swimsuits for all. I HATE that they charge so much for shipping. I get my suit and there are 5 pounds of catalogs that I will never look through and I have to pay shipping on. Do Better.

DO NOT BUY FROM THIS COMPANY! They will take your money and not provide refunds, are slow to ship, and have very poor customer service. Their customer service does not return emails, cannot issue refunds, and cannot tell you when your items will arrive. The tracking number for my item only showed that it was "in route" for almost a month. Left for my vacation without the bathing suits I ordered OVER a month ago because they were unable to do their job. Promptly returned the items unopened for a refund, following their "easy" refund policy and using their prepackaged refund envelope. Three months later, I am STILL waiting for my refund. Do yourself a favor and choose Amazon. They know how to do customer service right. Wish I could give this company negative stars. Please check out the MANY complaints and reviews with the Better Business Bureau. My story is told over and over again.

As others have written, I wish I had read the reviews before purchasing. I placed an order for a swimsuit 04/18/21. I have received 2 emails stating it will be late. I wanted to cancel the order after reading the other posts. My credit card has not been charged, so they cannot stop payment. I placed the order with PayPal and they cannot cancel an order until 30d. After the order is placed. I tried a chat on the swimsuitsforless website, but after placing in my information and request to cancel order, the chat closed. I called the phone #, still on hold, I was told the wait time is 30minutes... I will report this company to Wells Fargo and to Paypal.

I order a swimsuit and had to send it back Order a size10 I had to pay return postage which was $9.99 then I ordered size 12 and did. It like the way it fit so I sent it back again and had to pay $9.99 shipping then I had to pay tax on each one and that was $5.50 each one so totally I paid 30.98 just on shipping and taxes they are a RIPOFF

I purchased a swimsuit and paid for shipping. Shipping took a while and when I received my swimsuit it was defective. The underwire was sticking out as the seam had been sewn over it. For the cost of the suit, I was not about to try to fix it myself. I reached out to customer service thinking I could just do an exchange. NOPE! I had to pay for the defective swimsuit to be mailed back and wait for a refund. I love how they offered for me to use a local GAME STOP as a return location! HUH?!?! Rep told me that because item was defective I would receive a full refund once my return was reviewed. Almost 30 days later and I received a refund of just $5.99 customer service says suit was not defective and will not issue my full refund. SWIMSUITS FOR ALL you pride yourselves on selling swimwear for everyone. Well sometimes suits don't fit or you sell a poor quality product. Your customers need to be able to make returns/exchanges! DO BETTER! I will not be orddering from them again

I ordered a swimsuit over the phone on May 30th. The girl helping me put it through said that my gift card wasn't working. I said fine and decided to order it on my credit card in a few days. I checked my gift card and they took the money for the suit but didn't give me a confirmation number and when I called they said they couldn't find the order at all. So I'm out 92 dollars with no suit to show for it. I want my gift card refunded. Very unhappy.

So I placed an order 2 weeks ago and couldn't get through when prompted to check the status of my order. Each time I called in I would immediately get a recording that no one was available to take my call but you know what? When I called to place a NEW order I got right through to someone named Paula, isn't that funny? They can't fulfill the orders they already have but they have people on standby to take MORE orders when they can't even get out what's in their system! Absolutely PATHETIC! I'm not one to write reviews so for me to do this means a heck of a lot! As you can see from their review rating, I would suggest going to one of their competitors instead, I know I am!

MULTIPLE ORDERS, transactions buying or returning takes WEEKS, not days. Any transaction has a $9.99 shipping fee attached. Wound up costing me for an extra suit(in fees).
Customer service in staffed by persons with no ability to do anything.
NEVER, EVER PURCHASE A SINGLE ITEM..

Ordered 2 suits 28 Nov- shipped 29 Nov. Still not received. They are sitting in Irving Texas since Dec. 3
This "company" is a joke/Customer Service HA-HA-HA
Claim they cant/won't credit my card until 20 days after ship date.
DO NOT ORDER FROM THIS COMPANY!

First of all, I live in the US Virgin Islands, so I am AWARE that shipping takes longer to get here. But this company is ridiculous and the customer service is Horrible. I ordered 8/10/2017, original arrival date stated 8/2/8/17. Tracking says 9/9/2017. What? Tracking number states it left the swimsuit facility 8/14/2017. It has been sitting FedEx center since 8/17/2017 with no movement as of today, 8/29/2017. Called Swiimsuitsforall... they said since it left there facility they can't help me any more. Called Fed Ex, they state that Swimsuitsforall changed the shipper from FedEx to USPS. Fed Ex dropped it off in Georgia and USPS has not picked it up yet. USPS states it was never delivered to them from Fed Ex. Swimsuitsforall will not trace, and state it is no longer their issue. I want to cancel, they wont. I am out $78.00. Meanwhile the SUV that I shipped from Indiana was delivered to me in the US Virgin Islands in 9 DAYS! Horrible customer service!