I placed an order on 06/02/2021 and paid for super fast shipping because I needed it by a certain date. The site stated I would receive the purchase on 06/04/2021. On 06/04/2021 the purchased wasn't shipped yet so I called to cancel it. The company refused to cancel the order because it was already placed even though it wasn't shipped. I didn't receive the product until 06/09/2021 when I no longer needed it. The company refuses to reimbursement for the super fast shipment that I paid for.
Hello Susan,
Thank you for taking the time to share your feedback. We are optimistic that you will find it more helpful as you progress on the site.
Unfortunately, some information might not be readily available since we deal with public records online. There is no guarantee, as you can also find in our FAQs>Data Questions: https://infotracer.com/faq/.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at askinfotracer@infotracer.com, or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.infotracer.com