business logo of Swimsuits for All

Swimsuits for All

swimsuitsforall.com
swimwear, resort womenAge 19-25, 26-45, 46-60
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About the Business

Women's swimsuits in sizes 4 & up. We make shopping for swimwear as fun as being in one. Save at swimsuitsforall today!


swimsuitsforall.com
+1 888-241-7946
USA
Swimsuits for All is part of FullBeauty Brands
Founded in 2004
Clothing item from Swimsuits for AllFashion apparel by Swimsuits for AllMerchandise from Swimsuits for All clothing lineSwimsuits for All fashion product

Business Highlights

General

Parent Company: FullBeauty Brands
Year Founded: 2004
Target Gender: women

Shipping

Shipping Cost: $6.99 - $25.99
Free Shipping: no
Shipped From: USA (New Jersey)

Returns

Return Policy: free
Return Instructions: all unused, unworn, unwashed, or defective merchandise may be returned
Return Cost: only for gift cards

Sustainability

Recycling Program: no

Product

Style: swimwear, resort
Body Fit: regular, plus size
Available Sizes: Women's (S, M, L, XL, XXL, 1X, 2X, 3X, 4X, 5X, 6X, 7X)

Customer Service

Support Channels: phone number, contact form
Support Phone: +1 888-241-7946

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Zip, Klarna

How would you rate Swimsuits for All?
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Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently citing poor customer service and significant issues with order fulfillment, including delays and unresponsive support. Many reviews highlight frustrations related to returns and exchanges, often exacerbated by unexpected fees and misleading membership charges. While a few customers noted satisfactory product quality, the overwhelming sentiment reflects dissatisfaction with the overall shopping experience, leading to claims of deceptive practices. This feedback suggests a critical need for the company to enhance its customer service protocols and clarify its return policies to rebuild trust and improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
211
value
175
shipping
201
returns
169
quality
157
This company does not typically respond to reviews
Ohio
1 review
0 helpful votes
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Worst Company Ever
July 3, 2021

Do NOT shop with this company. It's a waste of time and money. I ordered 2 pieces from them. One didn't get here until 2 months after I ordered it. The other one I tried to return, which is supposed to be free if you accept store credit. I did, and they still charged me $10 shipping. In addition, I used the gift card they gave me, double checked the total before I ordered and it was $10 and some change, and they proceeded to charge my credit card $47. When I tried contacting customer service (my past few months have been nothing but having to deal with their customer service) they they refused to refund me the money amount that was on my gift card. This is the absolute worst customer service I have ever had to deal with. For your own sake do not order from these people!

Date of experience: July 3, 2021
Magali R. Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Florida
1 review
6 helpful votes
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Manny worst customer service supervisor
April 6, 2022

They sent me the wrong order I called to speak to supervisor very unprofessional they withheld 15 dollars from refund on there mistake there is no recourse. Who can you talk to when the supervisor is disgusting. Would never buy from any of there companies beauty brand. If your calls are truly taped listen to manny conversations he costs y'all more money than what he is paid and you would be apologizing I am sure for the treatment of your customers.

Date of experience: April 6, 2022
Magali R. Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.

Michigan
1 review
5 helpful votes
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Poorly Made Product
July 17, 2020

I ordered the swimsuit shown below. Just tried it on. As you can see in the photo, the beige seam is showing. No matter how I adjust the swimsuit, the seam shows. It's almost like it's a bigger size than the suit! After reading the reviews (which I wish I'd read before ordering) I'm scared to return it since no one seems to get their money back and I'm not interested in a credit. No plans to order from them again.

Date of experience: July 17, 2020
Magali R. Swimsuits for All Rep
over a year old

Hello TJ, my name is Corinne; I am a Customer Service Specialist. I'm very sorry for the poor experience and would like to help. Please email me your order number to social.media@fbbrands.com

Ohio
2 reviews
4 helpful votes
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Don't Expect to Get Your Order
June 22, 2021

Extremely disappointed in customer service after 3 calls today. I paid $33 for the fastest delivery because I need the suit for vacation and it hasn't even processed yet 3 days later. It's supposedly on hold waiting to confirm some information but nobody has called me to confirm anything and I just sat on hold today for 40 mins. Then I was told I can't even cancel the order yet SFA has my money! Ridiculous! I will never order through this company again, nor recommend to anyone. Shameful to take somebody's money and not refund it when asked when you haven't even processed the order yet.

Date of experience: June 22, 2021
Magali R. Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Delaware
1 review
3 helpful votes
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I placed an order over a week ago and it still has not shipped. I'm leaving for vacation in four days….‍People don't really have the money or time for this kind of service anymore. They will look elsewhere asap. There are too many high quality businesses.

Date of experience: June 6, 2023
Magali R. Swimsuits for All Rep
over a year old

Dear valued customer,

We would like to apologize for your recent experience with Swimsuitsforall. Please send us an email to social.media@fbbrands.com including your full name, your order number, and your billing address for further assistance. We apologize for the inconvenience.

Sincerely,
Swimsuitsforall Customer Care

Texas
1 review
2 helpful votes
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Never again!
July 13, 2020

I would rather go to 10 stores than ever pay a return fee of $9.99! How do you know off the suits will totally fit? Well you don't so this is how they screw you in case what your order doesn't work or you don't like it! Will never order from this company again

Date of experience: July 12, 2020
California
20 reviews
15 helpful votes
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The swimsuit itself was alright, not my favorite and nothing special! But everything leading up to receiving my package (which was not complete) was a bit annoying.

Shipping: I ordered this May 6th and received it June 6th. In addition, after receiving the bottoms, I was email a cancellation of the matching top due to it being out of stock.

Website: Easy to navigate and they have a lot of options.

Price: Good price, around $20 for a piece (after sales, which they always have on), so you're looking at a $40 set if you order a bikini. But, I think you can find better prices on other sites.

Date of experience: June 28, 2021
Magali R. Swimsuits for All Rep
over a year old

We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.

Kansas
33 reviews
84 helpful votes
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They will work with you
December 20, 2018

I do wish they accommodated larger bust sizes but they do offer a wider variety of styles and fittings. If you order a size that doesn't work, call customer service and they can advise you on what size or style will work better. Some of their vendors are better than others. Once you find a vendor that works for your purposes, it's fantastic. Shipping charges and times are great, especially if you watch for deals.

Date of experience: December 19, 2018
Illinois
1 review
0 helpful votes
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Return policy is a joke. Must be received to warehouse within 60 days of order date. No account for post date and time. Spent 1.5 hours on phone for them to do nothing to remedy a shipping time issue. Did not receive refund after email stating I
Would receive refund.

Date of experience: June 2, 2022
Magali R. Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.

Virginia
1 review
0 helpful votes
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I've placed a few orders with this website and before I ever hit "place order" I read the shipping guidelines. If you don't pay for expedited shipping, the standard shipping states it can take anywhere from 7-14 days. I've also read on the website that due to some other issues, shipping may take longer. I always pay extra for expedited shipping and have had ZERO issues with my order arriving when I need it. Take notes ladies, if you're expecting your order to arrive in a certain time frame and you don't pay for the shipping for it, it's not the companies fault.

Date of experience: June 17, 2021
Magali R. Swimsuits for All Rep
over a year old

We appreciate you taking the time to review our site, and are glad you are enjoying your items!

New York
1 review
2 helpful votes
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This incredibly inept company doesn't know the first thing about shipping orders. You question and they read the same stupid useless script. Orders most often are not shipped items back ordered for months. I have been in customer service businesses my entire life. Never, have I ever experienced the blatant stupidity of this joke of an organization. AVOID THIS COMPANY LIKE THE PLAGUE

Date of experience: August 20, 2024
California
1 review
5 helpful votes
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2nd chance
April 22, 2021

Ok this is the second time I have tried to order with this company. First time nothing fit right, returned the items, no refund, just store credit. Fine, I did actually find a cover up that worked out well for me. Second order, two weeks, still not shipped. I tried to cancel the order and get a refund but it was a no go. No discount, nothing. Still waiting on a swimsuit. I can't image ordering from them again. I'm usually very patient but this is ridiculous. I hope the suit actually fits when it gets here or I'm stuck with it or something else disappointing from this company.

Date of experience: April 22, 2021
Magali R. Swimsuits for All Rep
over a year old

Hi Victoria, We apologize for the delay in processing orders. We are experiencing historically high volumes of orders and are working as fast as possible to get the packages to our customers in a timely manner.
Customer Service Analyst

Ohio
1 review
0 helpful votes
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This is what was sent!
January 13, 2024

I did not even receive a swimsuit. It was a skirt of some sort made of polyester that would have been 5 sizes larger than what i would even order. The material seemed to have been washed numerous times. I would not recommend this company to anyone.
From the company after I ordered.

Thank you for your order
Hi

Keep an eye on your email! We're currently processing your recent order and will let you know when your package is shipping. You can access the status of your order at any time through swimsuitsforall.com.

See your order details below and thank you for shopping with us!

Sincerely,
Swimsuits for All® Customer Care Team
VIEW ORDER STATUS
You've qualified for
FREE SHIPPING on this order
CLICK HERE
Order Number: *******1209

Date of experience: January 13, 2024
Magali R. Swimsuits for All Rep
over a year old

Hello Michael,

We would like to apologize for your recent experience with Swimsuitsforall. Please send us an email to social.media@fbbrands.com including your full name, your order number, and your billing address. We will be glad to further assist you.

Sincerely,
Swimsuitsforall Customer Care

Pennsylvania
1 review
3 helpful votes
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Terrible Service
May 3, 2021

I ordered 2 in stock swimsuits. It has been 12 days and they have not shipped. They are in "process". I spoke to customer service and they can not do anything about it. This has to be the worse company that I have ever ordered clothing from. I order most clothing on line. I would never recommend Swim Suits for All or any of its sister companies.

Date of experience: May 3, 2021
Magali R. Swimsuits for All Rep
over a year old

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

Virginia
2 reviews
3 helpful votes
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Horrible company! Buyer beware. Gave me gift certificate on my return, then when I ordered using that it has been over 2 weeks, no items. I go on vacation tomorrow morning and tracking still show order at origin. Really? Stay far away!

Date of experience: December 18, 2020
California
1 review
0 helpful votes
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I should've read the reviews of Swimsuits For All before ordering. I would've left the stars blank but I had to pick at least one. My experience started on March 25,2021 and I am finally done today on August 9,2021. Just terrible! I originally ordered a few items which came in 3 weeks, which I was expecting. After that, I exchanged for different sizes. I didn't want to return and buy again because that would've cost me shipping. Over 4 months it took to exchange and then return items that still didn't work. Took over an hour to talk to someone when I called. Zero customer service and it took forever to get and return my merchandise. Not sure how this company stays in business. Now I'm just hoping that the horrible reviews I've read about the merchandise being cheap, isn't true with the items I did keep. We'll see...

Date of experience: August 9, 2021
Magali R. Swimsuits for All Rep
over a year old

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.

KR
1 review
1 helpful vote
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I ordered two bikinis from the Swimsuits For All website on 12 March which still havent arrived. I paid over $20 for international delivery. I was told it would take 6-11 days.

On 27 March I contacted a customer service assistant on facebook messenger. They said: "Your order shows as having shipped on 03/15. It is expected to be delivered by 03/22."

Of course, this was not the case.

When I messaged again on 30 March, they said the package had actually been shipped on the 20 March (8 days after I placed my order).

It is now 3 April and there are no updates on the order. My vacation is next week :( I haven't got time to buy another swimsuit, and swimsuits for all cannot do anything until April 12.

Feeling very disappointed!

Date of experience: April 4, 2018
South Carolina
2 reviews
2 helpful votes
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The first and last time I will ever order from this sham website. No customer service. Returns are $10. They make sure you can't find your order online after ordering to return an item. What a waste of time and money. Stay away - do not order from them. HORRIBLE.

Date of experience: June 3, 2021
Magali R. Swimsuits for All Rep
over a year old

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

New York
1 review
5 helpful votes
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I have purchased their swimsuits for over 2 years and could not be happier. Their selection is amazing and quality even better. It is so nice to find a place that caters to us plus size women. This company truly knows how to take care of its customers.

Date of experience: November 1, 2013
California
1 review
1 helpful vote
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Don't be a Victim-Read
January 11, 2023

Like many before me, their site is deceiving. If you do order CHECK your PayPal, credit card whatever for troll "reward" charge you did NOT sign up for. Call immediately to cancel & request confirmation email of cancellation. Do NOT order they pay penny on return. Good luck.

Date of experience: January 11, 2023