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How would you rate SurveyJunkie?
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North Carolina
1 review
6 helpful votes
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Waste Of Time
February 25, 2023

I tried 10 surveys and was t eligible for any of them. One of which took 10 minutes to find that out. Not worth it. I can make more money planning a new endeavor over sitting on my couch making Pennie's a minute. Lame! I'm ashamed of myself.

Date of experience: February 25, 2023
Georgia
2 reviews
19 helpful votes
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Demographics
June 21, 2023

The surveys offered are only for specific demographics. Getting shot down and making $.02 to $.03 for some failed survey's is a complete waste of time. Some of them didn't give any points at all. If you happen to be a demographic that someone cares about then it could be profitable. Not much work for a middle aged, Caucasian, Christian, Conservative, heterosexual male on the platform.

Date of experience: June 21, 2023
Canada
1 review
7 helpful votes
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For years I have been completing surveys with them. Now all of a sudden I have "violated one of their terms"? Ridiculous, if they don't want to pay anymore just say so. Don't accuse honest people of violating terms when they haven't. Looks like there is no recourse either. Too bad.

Date of experience: June 7, 2019
Ohio
1 review
7 helpful votes
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Not happy
March 31, 2019

You spend a lot of time doing surveys (which majority you don't qualify for) then they give you 3 points. I got up to $20 then it said my IP address was blocked. I finally got back on, now it says no surveys available check in a few hours. Well it's been two days! I think I'm done with survey junkie :(

Date of experience: March 31, 2019
Georgia
6 reviews
24 helpful votes
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Good reviews are FAKE!
December 8, 2022

Don't believe the BS. This is a scam! You'll spend your precious time answering stupid questions only to be told that you don't qualify for the survey or it's already full. The points you thought you were going to get are then reduced to 2 or 3. Positive reviews have to be fake!

Date of experience: December 8, 2022
Pennsylvania
1 review
8 helpful votes
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Redemption issues
April 16, 2019

At first everything worked well I cashed out a few times and then was locked out and told I needed to verify my recent activity. I sent numerous emails because there is apparently no phone number for them. I was told the issue would be fixed in 7-10 days and that somebody would call me. Why do I need somebody to call me? Well they never did. I'm half expecting if they did it would have been some foreign sounding guy who I would have hung up on anyway. I sent them an e-mail yesterday, 16 days later telling them they owe me $15 dollars and to fix the issue or I would be happy to crucify them on review web sites. I just tried to redeem again, got to the next step and got a error saying something went wrong. Complete dumpster fire of a customer service department and joke all together. Downright theft as another person says. Total WASTE OF YOUR TIME! Avoid like the black plague! They stink and do not live up to what they promise.

Date of experience: April 16, 2019
Canada
2 reviews
5 helpful votes
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I recently signed up for survey junkie and it took me probably 4-5 days to get to at least 5 dollars, I finally reached a little over 5 bucks and tried to redeem what I made from taking these surveys, that are very time consuming and when you finally try to redeem it it asks for picture ID. I don't know about anyone else but sending my personal identification to redeem just five bucks seems pretty fishy. Other sites won't ask you for photo ID. I find it so shady. I was looking at another review too and the person said you would find more money returning bottles and cans for refunds you'd find on the street, which is true, these surveys take a lot of time plus you won't be a victim of identity theft. I stopped at 5 bucks since I really don't want to take the risk with sending my photo ID.

Date of experience: July 21, 2022
New Jersey
4 reviews
17 helpful votes
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I have only been with SurveyJunkie for 2 weeks and they freaking rock! I already got over $35 bucks in payouts to PayPal. With just a few hours of minimal effort. AND it was fun. Also, if you use PayPal, the payout was EXTREMELY fast. Faster than any other survey place I have used. They say it may take up to 24 hours for money to hit PayPal... but the last two payouts, I received them within the hour. Great customer service too. They promptly handle every issue.

Date of experience: July 14, 2017
Connecticut
1 review
26 helpful votes
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They DON'T PAY YOU!
November 1, 2020

Survey Junkie is a complete fraud! Don't waste your time! They say they will call and verify your identity within 48 hours yet it has been over a week and a half. I have tried contacting them using their online contact form as well as via email. You cannot call direct! They owe me over 43$. If you have ever taken these surveys you know how much time you must put in to make anything. They are a total scam!

Date of experience: November 1, 2020
Maryland
1 review
6 helpful votes
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BIG WASTE OF TIME
March 26, 2019

I've been doing these surveys for the last 8 months with no problems until today. For some reason I can't redeem my points and the only way to address the issue is to send an email. They said my account violated one of their rules, yet I have no idea how. I answered the questions honestly, all I want is to cash in. This company just wastes peoples time!

Date of experience: March 26, 2019
Virginia
2 reviews
14 helpful votes
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Don't bother
October 21, 2019

While that title is technically true, it's not what it and others advertise. I searched for a way to make money fast and every place had this site. However, after hours of taking one survey after another, I made only $3. They say you'll qualify for 1 out of 5. I just tried 10+ in a row and never got accepted, so I'm still making no money. I'm going to try to get to $5, cash out, and close account. It's not worth it.

Date of experience: October 21, 2019
Virginia
1 review
44 helpful votes
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RIP off
February 22, 2020

Will have you fill out endless long surveys then tell you over and over again the survey has "filled up", meaning they've collected the data they need but are not going to pay you anything. Total scam to collect info on consumers without paying you anything and using loopholes to do so. There should be a class-action lawsuit for fraudulent data mining.

Date of experience: February 22, 2020
Arizona
1 review
6 helpful votes
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Downhill
September 1, 2023

Survey junkie has gone from a once robust survey site to garbage. For example, surveys are completed following all rules and expectations, but frequently are disqualified. In addition, good luck if you can complete even one survey a day.

Date of experience: September 1, 2023
Michigan
1 review
12 helpful votes
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Communication sucks!
March 30, 2019

At first I loved this site. Cashed out with $90 in about a month. I currently have over $40 to redeem and now I can't. They say I need to verify my account in order to redeem my points. I contacted customer support numerous times. Each time I get a response saying I've been put on the verification list. I've now waited over ten business days with absolutely no communication from them. I thought this site was legit, I'm beginning to think it's actually a scam.

Date of experience: March 30, 2019
Pennsylvania
1 review
9 helpful votes
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I've never had any problems until 2 days ago I reedeem up to 90 dollars with out issues before and now their saying that tickets are full do to holiday's and can reedeem mi other 10 dollars or get any body to answer back pleas someone help

Date of experience: January 9, 2019
North Carolina
1 review
4 helpful votes
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Dont waste your time
March 26, 2019

I've put a lot of time in the surveys, I was making about $30 a week. I had cashed out twice and everything was ok but this time it said that in order to redeem my points I had to contact customer support to verify my account. I did as asked and I was suppose to be receiving a call. It's been over 2 weeks and nothing. I've sent several emails and no response. Its $50 worth I have, that was a lot of time I invested for them to not properly conduct the website. Also there's not number to call, their Facebook page only responds with one automated message and they never respond to emails.

Date of experience: March 26, 2019
Ohio
1 review
0 helpful votes
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It worth the time
September 2, 2023

I've been taking SJ surveys since 12/23 in my spare time to keep my brain activated.since starting I've averaged $60 per month 200 points a day.It's been great the payout is easy I forward funds to PayPal then to my checking it very simple I would highly recommend it.The extra cash comes in handy.

Date of experience: September 2, 2023
Pennsylvania
1 review
14 helpful votes
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When asked to verify my self before redeeming points always says cant be verified. I contact customer service. They said was going to send check for amount of point redemption to be used as verification never received check.

Date of experience: June 30, 2018
New York
1 review
7 helpful votes
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Money delay
February 27, 2020

It's been well over 30 months & I didn't receive any type of money, I want it & have been trying to get in contact with survey junkies for over a month but it's like they are dodging me, this is madness

Date of experience: February 27, 2020
Kansas
1 review
9 helpful votes
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My review is much like all the other ones. I tried to cash out for a second time and it says must verify account with someone from survey Junkie calling my phone. I've been waiting for them to call. Survey Junkie did you steal from me?

Date of experience: April 1, 2019

Overview

SurveyJunkie has a rating of 1.6 stars from 362 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SurveyJunkie most frequently mention customer service, phone number and many times. SurveyJunkie ranks 219th among Survey sites.

service
107
value
110
shipping
2
returns
2
quality
109