Overview
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have no complaints my experience was fast, and easy. I received everything as I was told and then some. Thank you
This was amazing easy to make happen the support team was right there to make sure I had what I need everytime
Hello Evette!
Thank you for your kind words! We're so glad to hear that the process was easy and that our support team was there for you every step of the way. It's wonderful that you were able to get the proper paperwork to keep your pet with you. We appreciate you choosing us and are happy we could help!
I like it because it was not only great but because I was able to do it from my own Home at the videos help a lot
Hi there Meggan!
Thank you for your feedback! We're glad you found the process easy and convenient from the comfort of your home. It's great to hear that the videos were helpful as well. We appreciate you choosing us!
I was helped with everything that I needed through all the stress that I was experiencing. I'm so grateful. Thank you again.
Hi Serena!
Our pleasure! We're so glad we could help during a stressful time. If you ever need anything in the future, we're here for you. Take care!
I have a multitude of issues and to not only have a support animal but also PSD. Which I intend to make is of
It was so easy to apply and now I can take my dog with me. With me having seizures my dog alerts to when I start having a seizure.
Hi Aleia,
Thank you so much for sharing that—what an incredible bond you have with your dog. We're so glad the process was easy for you, and it’s inspiring to hear how your dog supports you during seizures.
If you ever need additional resources or have questions about Psychiatric Service Dog (PSD) training, we’re here to help with that too.
Great so far no issues was a very seamless process and would definitely recommend to anyone looking to get a esa I had my documents the next day
Hello Deanna,
Our pleasure! Knowing we’ve met your needs makes our work truly fulfilling.
I am happy that I am able to have my Daisy wherever I go. She is important as she is apart of our family.
Easy to apply and to follow each step. I will definitely continue to use the services and referral any to my family and friends.
Hi Ruth!
We’re thrilled to hear that you had a smooth experience! Thank you for your trust and for recommending us to your family and friends. We’re always here whenever you need us!
I had two charges from you guys. One was $107,99 and one was $179. I know one was for the ESA docs but what was the second charge for? Thanks.
Hi Gary!
Thank you for reaching out, and we're glad you chose us to support your healing journey. For help reviewing your charges, please contact our support team at info@supportpets. Com with your order details. They’ll be happy to look into it and provide a clear breakdown of each charge. We're here to make sure everything is clear and taken care of.
Very friendly and helpful resources provided once approved and pre approvals. Very fast approval and overall good experience!
Hello Andy!
Thank you for your feedback! We're so glad you found the resources helpful and that the experience was smooth and supportive. It’s great to hear you chose us based on what you heard—we’re here anytime you need us!
The service is great, the attention is the best, they helped me keep my pet close at all times, 100% recommended!
Hello Ricardo! We're so happy to hear that you had an excellent experience! Keeping you and your pet together is our priority. Thank you for your kind words and for recommending us—if you ever need anything, we're here to help!
I need it done before I got my keys to my house and they got it to me in two days so thank you support you are the best
Hello Trayvon,
Our pleasure! Your kind words encourage us to go above and beyond.
Quick and easy and questions were thorough. I placed my order and my verification and certification letters arrive in 48 hours.
It was really simple and fast, the company keeps me informed with emails and made it all very simple and accommodating
Hello Kristina,
Our pleasure! Your support and feedback keep us going. Thanks for being part of our journey!
Great! Love to be able to get my dog registered and bring her wherever I'm needing her to be with me
It as great, it would def suggest others to this site. Supper easy to access, and forms wore easy to understand
Hi there Sandy!
We're happy to hear you had a great experience. Thank you for recommending us! We’re always here if you need anything.
Very quick easy and informative and to get through the website to retrieve information is very well done
Hello Heather,
Our pleasure! Your satisfaction is what drives us to improve, and we’re thankful for the opportunity to assist you.
It was fast and easy and easy to understand. Get help if need it. It's a little expensive for a year.
Hello Catherine!
We're glad to hear the process was fast and easy for you! We strive to make everything as simple as possible. We understand that cost can be a concern, and we do our best to provide value through our service. If you ever need assistance or have any questions, we're here to help!
The process was very easy and quick. Documents came fast. Hoping the renewal process is just as easy.
Hello Debra!
Thank you for your feedback! We're glad the process was quick and smooth for you. When it's time for renewal, we aim to make that just as easy and hassle-free. We're here if you need any help along the way!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Awesome! Thanks for your kind words and support. It is a pleasure to assist and you can always count on us!