From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It took awhile to talk with someone, that is all I have to say
We appreciate your feedback!
Quick! I'm happy that I signed up with support pets. Now my babygirl can go with me anywhere!
At Support Pets, we try to make the application process fast for our loving pet parents.
So happy to be able to travel with my little dog. Still waiting on my vest.
We are very excited to have you part of our ESA Family!
Wonderful and very prompt. Wanting to add another dog that was free on my plan. Waiting to get those documents on that dog.
We’re glad to be of service to you! Thank you for taking the time to let us know your thoughts.
Easy to follow instructions with many options for identifying my ESA animal. Fast, Friendly customer service.
At Support Pets, we try to make ESA registration easy for our loving pet parents. We hope you find the process seamless! Thank you for your kind feedback.
I needed something in my life after the passing of my mother and a pet helps
And the process was easy.
We are glad that you did not have a hard time with the registration. Thank you for choosing Support Pets to register your furry pal as an ESA. We wish you much health and happiness going forward with your support pet by your side.
Well pleased with the results of support pets the application process was simple and easy to fill out, the approval and documents came exactly as they said they would I don't think you'll find a better service than this anywhere at the price that they charge. I highly recommend support pets to anyone needing this type of service.
Thank you so much for your kind and thoughtful review of our company. Support Pets aims to make the application process simple and clear for our pet parents.
So I purchased the vest and stuff after the paper work and it's been 3 months i haven't received anything and they say they can't do anything unless they receive it back and that it's in the print so read hate for this to happen to others
HI there! I just sent you a private message to assist you with this matter.
My pup makes normal everyday tasks actually possible for me now. I can take him basically anywhere now and all thanks to esa and support animals. I couldn't be happier I highly recommend to all of my friends with puppy that have mental illnesses.
We are excited for you and happy to have you as a member of our ESA family! Thank you for choosing Support Pets.
I made a mistake using autofill and they made correcting my mistake effortless and didn't give me a hard time. Super happy with the customer service
Hi there! We are happy to hear your experience with our Customer Service at Support Pets was great.
Very quick and easy to do. No hassle for getting my dog registered.
We believe registering furry loved ones as ESA should not be a difficult thing. Thank you for your positive feedback!
I got my documents in 48 hours. Now I can take my sweet girl anywhere with me. I'm so happy that she is there to help with my anxiety and stress.
We are so thankful to hear that your sweet girl will be at your side always! At Support Pets, we believe furry companions help provide loving pet parents with a better quality of life and increased peace of mind.
Very easy to work with and I appreciate not having to get in too deep with my feelings to get my pet approved
We are very thankful to hear your experience with Support Pets was so positive!
Everything is awesome and looking forward to receiving the vest and other items for my dog. Thanks again.
You are most welcome! Thank you for choosing Support Pets. For your product order you will receive an email and SMS with the tracking information once the order has been shipped.
It was excellent they help me and gave me everything that I needed to make sure I was good to have my pet
It warms our hearts to read your most kind words! We appreciate them!
Quick n easy, was not hard to work the web page and very understanding and friendly.
At Support Pets, we aim to provide the most quick and user-friendly service possible for loving pet parents!
Quick, efficient, legit. I have always struggled with mental health and the only thing that really helps me is my dog and I've always ran into problems like not being able to bring my dog on a plane or my tenants wouldn't allow dogs and now with my ESA I can do those things!
Thank you so much for your kind and thoughtful feedback. It is wonderful to know you are enjoying life with your dog at your side! ♥
As a pet owner with medical issues it was wonderful to finally be able to get the paperwork to help explain why my pet gives me comfort not only does he give me comfort he also helps me when I'm about to have a seizure. And it's hard to find that in a dog that hasn't been trained professionally he just knows me and he knows what I need it comes to him naturally, and like most people we don't have that kind of money to put into a professional train dog but then my dog has always been my companion and always seems to know and I trust him as he trusts me to give him love. And I'm very thankful to your program and I highly recommend it.
Thank you so much for such a kind and thoughtful review of our company! We truly appreciate it. Our pet parents and furry friends mean the world to us and we are so grateful to have you a part of our ESA family. ♥
I was initially unsure about moving forward with the ESA approval process for my dog, but it was very easy. I hope the documents can be sent to me by mail. Only time will tell if I can get the documents by mail.
We hope you find our services with Support Pets beneficial and life changing!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We truly appreciate your kind and thoughtful review of our company. Support Pets is here for our loving pet parents and their furry angels!