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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I was able to stay at a hotel with no extra pet charge. There are still a lot of places I can't take him. They specifically say no support dogs just service dogs.
Has been accepted at my apt and I am no longer required to pay a fee and deposit
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Disappointing. It took over a month to hear back from anyone. And I am still waiting on supplies ordered.
They communicated so well & even was able to contact me within the same day when I had questions about certain things I really recommend working with them if you plan on making your animal a support animal.
Nothing can ease our anxiety but having our ESA around, we are glad we can assist.
Website is easy to navigate. Signing up was fast and I got my documents on time.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Extremely please with Support Pets documents and harness. The harness is excellent quality and fits very comfortably on my dog.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
It was very easy and arrived pretty quickly. I am very happy I can now take Teddy with me.
Awesome! It is our pleasure to be of assistance and provide you with excellent service. Thank you for supporting Support Pets.
When they sent my documents and tag to wrong address and I called them they immediately resent it to correct address and I recieved my documents and tag for my pet Luna I do want to get a tag for my pet Moon but i will have to wait till i can safe the fees.
We are glad that you have a great experience with our services. Thank you for being so supportive!
Customer service was outstanding and very quick response
Thank you! We don’t want our customers to wait, so we respond as quickly as possible. Thank you for supporting us.
Cool, can take my dogs a lot of places without being told no
We are happy to know you enjoy our services, thank you for trusting our company with your ESA needs.
I don't want to say anything about anything because I have nothing to say about anything
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
The process was fast and easy the documents are real my landlord accepted them without question. So lucky a stranger recommended it to me.
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
After a few tries I finally got my paperwork. Thank you.
Thank you for your feedback! Your support is greatly appreciated.
I was moving and the pet fees were just way to high. Thank you to support pets for helping take a load off of trying to pay for my babies. And some apartments won't allow my gas unless it's a service animal. So thank you support pets.
It is our pleasure to be of assistance. Your satisfaction with our services is what keeps us moving forward!
It was simple to sign my dog up on support pets. I take her everywhere with me.
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
The whole process was very easy and now I am able to take my dog with me when I need her. Suffering chronic pain for almost 27 years after a traumatic spinal fracture is no joke and nobody really gets it. My dog is what makes me happy and now I don't have to leave her at home! Thank you so much!
It is always our pleasure to be of assistance, we are glad that you are satisfied with our services, and we hope our partnership can last for years.
Good landlord hasn't said a word about my dog even though he had a no pet policy. If you wait a few days after putting your email in you can get a discount I ended only paying about 60
Thank you for using our services, and we hope you find them beneficial.
Quick and easy, questions were simple but effective. Everything went great
A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
Quick, easy, convenient. Everything I needed in one place. Thank you.
Thank you! Your convenience always matters to us, and we're glad to be of assistance.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! Your support is greatly appreciated.