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Support PetsReviews 16,022

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,204
quality
1,493
This company responds to reviews on average within 5 days

Instant Feedback

55,665 reviews

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New York
1 review
0 helpful votes
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Cooper
November 1, 2023

All good. Submitted my order on line and d received the docs in a timely manner. Thank you. I haven't used the letter yet but will soon.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Colorado
1 review
0 helpful votes
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Very positive
November 1, 2023

Able to take my dog everywhere with me store's restaurant gas station movie theater everywhere

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.

Georgia
2 reviews
0 helpful votes
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Support
November 1, 2023

I got my papers in a timely manner but still haven't received my vest

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.

California
1 review
0 helpful votes
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Perfect experience
November 1, 2023

Super easy and straightforward, easy steps to follow

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!

Texas
1 review
0 helpful votes
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ESA
November 1, 2023

Very pleased.I will be recommending this to anyone that is in need.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing our company for your ESA needs! We hope you find our services beneficial.

Virginia
1 review
0 helpful votes
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Thank you
November 1, 2023

I appreciate the speed and detail to getting me the documents I needed to keep my sweet dog by my side when I need her most.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

Arizona
1 review
0 helpful votes
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Best decision ever!
November 1, 2023

So happy to be stress free when it comes to housing with my pittie! Thank you!

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!

Florida
1 review
0 helpful votes
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10 out of 10
November 1, 2023

They worked wonderfully things have been so much better being able to have my baby closer to me

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.

Ohio
1 review
0 helpful votes
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Highly recommend
November 1, 2023

Found out of support pets has has helped me out greatly I now feel content and calm and feel much better that I'd have a peace and freedom to be able to spend with Jasmine and build myself up again.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!

Georgia
1 review
0 helpful votes
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Happy customer
November 1, 2023

Very easy to work with and products came in a timely manner

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We're glad that you chose our company for your ESA needs! We hope our partnership can last for years!

Florida
1 review
0 helpful votes
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Amazing Fast and Easy
November 1, 2023

Found out about support pets through a friend test was quick and super easy was approved within 24 hours and also received my paperwork within 24 hours as well

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

An easy application process for our valued customers is what we always want to achieve, thank you for trusting our company with your ESA needs!

Florida
1 review
0 helpful votes
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1 year
November 1, 2023

Wish j would've known this was for 1 year, I would've opted a different route

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your loyalty to us! We are looking forward to a longer partnership with you!

Colorado
1 review
0 helpful votes
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Good product
November 1, 2023
Updated review

Good so far, very helpful, and quick turnaround time on documents.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!


Good so far
October 5, 2023
Previous review

Good so far

Date of experience: October 5, 2023
Tennessee
1 review
0 helpful votes
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Dylan Cain (Maui)
November 1, 2023

Amazing experience I would recommend this site to anyone.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Florida
1 review
0 helpful votes
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Easy and great!
November 1, 2023

I have super bad panic attacks and anxiety and needed my dog with me asap because my parents were moving. I was approved within 4 days and the documents were emailed to me. I sent them to my leasing office immediately and boom my dog moved in.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!

South Carolina
1 review
0 helpful votes
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Not impressed
November 24, 2023
Updated review

Had I known I was going to spend so much time and money on this, I would've went back to my own Dr and got a letter instead. Such a rip off. The letter made me
Sound like a nut case instead of just needing my pet as emotional support. There were no areas for me to write comments.

Date of experience: November 1, 2023

It was easy to navigate and quick to fill out
October 12, 2023
Previous review

It was easy to navigate and quick to fill out.

Date of experience: October 12, 2023
Wisconsin
1 review
0 helpful votes
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Ok
November 1, 2023

It took a few days for them to come but it came. Not a bad experience.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!

Texas
1 review
0 helpful votes
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Great job
November 1, 2023

I like the fast turnaround time to get my pet registered

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Texas
1 review
0 helpful votes
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ESA
November 1, 2023

I have received my documents. I'm so glad I did. I can take my dog everywhere I go.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We're glad that you chose our company for your ESA needs! We hope our partnership can last for years!

North Carolina
1 review
0 helpful votes
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Thanks
November 1, 2023

Thank you for your help for my needs as a Veteran.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!