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Support PetsReviews 16,032

4.7

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From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
3,205
quality
1,493
This company responds to reviews on average within 5 days

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55,676 reviews

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Florida
1 review
0 helpful votes
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Very easy and efficient
November 1, 2023

Quick and accurate, documents were emailed very quickly

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is always our pleasure to provide efficient and excellent service. Thank you for trusting Support Pets.

Texas
1 review
0 helpful votes
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Love made easy
November 1, 2023

It's been wonderful to take bailey with me everywhere.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.

North Carolina
1 review
0 helpful votes
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NA
November 1, 2023

Somewhat confusing. Nothing else to say. I don't give reviews for personal reasons

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for choosing Support Pets and for providing feedback on our website! Please feel free to contact our customer service if you have any questions.

Georgia
1 review
0 helpful votes
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My documents were very late
November 24, 2023

I was glad I received my documents after lots of communication with this team!

Date of experience: November 1, 2023
Wisconsin
2 reviews
0 helpful votes
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Awesome!
November 1, 2023

Quick and easy. Now I am able to take my babies wherever I go and not worry about them. They are a huge help for me and support pets made it even easier for me to have them with me.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you! We are glad you are satisfied with our services and appreciate your trust and support.

Mississippi
1 review
0 helpful votes
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Loveee
November 1, 2023

Had a great experience! Would definitely recommend to anyone!

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!

New Jersey
1 review
0 helpful votes
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Easy and fast
November 1, 2023

The process was very easy and fast, in very happy.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.

Florida
1 review
0 helpful votes
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My situation qualified, received my email approval in a coupe days

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.

California
1 review
0 helpful votes
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Good luck
November 24, 2023
Updated review

There's nothing to put out there. Thank you for everything.

Date of experience: November 1, 2023

Thank you very much
September 30, 2023
Previous review

Thank you very much

Date of experience: September 30, 2023
Florida
2 reviews
0 helpful votes
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N a
November 1, 2023

It was easy and it didn't take long. Anyone can do it

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Illinois
1 review
0 helpful votes
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Inseparable now
November 1, 2023

Quick and simple with everything we needed to never have to be separated

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you so much! We are happy to know you enjoy our services.

Texas
1 review
0 helpful votes
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Great service!
November 1, 2023

Fast, easy and affordable service to register my dogs

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

Virginia
1 review
0 helpful votes
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Quick and responsive
November 1, 2023

Great experience getting my cats ESA documents. Woul recommend to anyone looking to register their pets who really has the need

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We don’t want our customers to wait, and providing fast service is what we always want to achieve, thank you for trusting our company with your ESA needs.

California
1 review
0 helpful votes
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I did receive my documents but I am still waiting on the rest of my order. We paid for additional items in our package and have not received them.

Date of experience: November 1, 2023
Florida
1 review
0 helpful votes
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Very well they replied on time. I needed this for my sweet dog she is well behaved and I'm happy to have her and this emotional support pet documents for her.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

Texas
1 review
0 helpful votes
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Haven't moved Yet
November 1, 2023

I haven't used my documents yet. I'm moving soon, I'll update then.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for using our services, and we hope you find them beneficial.

Tennessee
1 review
0 helpful votes
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Thank you!
November 1, 2023

Thank you so much. Such an amazing option to help out you and your animals precious lives.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

It is our pleasure to provide our valued customers with great service. Thank you for trusting us.

Pennsylvania
1 review
0 helpful votes
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I wouldn't have been able to live with my dog anymore if I didn't make him an emotional support animal and I'm glad I did because that's exactly what he is for me!

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are delighted to be of assistance to you and your ESA, thank you for trusting us! We hope you find our services beneficial too.

Colorado
1 review
0 helpful votes
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Great
November 1, 2023

It came in a fast manner the documents are good I have everything I need to show anyone I'm legit thank u esa

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

Thank you for your feedback! Your support is greatly appreciated.

Wisconsin
1 review
0 helpful votes
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Simple process
November 1, 2023

It was quick and easy to fill out the forms and go through the process. Super affordable as well.

Date of experience: November 1, 2023
Mary Ann G. — Support Pets Rep
over a year old

We are happy to hear you found the application process with Support Pets simple. Thank you for trusting us with your ESA needs!