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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The entire process was very fast and very easy to complete. I would not hesitate to use again.
This site is amazing! I got my German shepherd ESA certified within 2 weeks and the process was so smooth! Thank you
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
Very understandable and helpful to everyone that's going through this rough time in life and adjusting day by day
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
Had a good experience using support pets. I was able to get my dog registered as an ESA with no problems.
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
Thank you soooo much! The service was at light speed. I got approved and my docs electronically the same day. And we received the card and certificate just this past Saturday in the mail. The peace of mind I have now is stellar! Thank you
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
It was very straight forward and got me the help I needed.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
I was under the impression that when i purchased the ESA Documentation that the papers and the medical card was included in the purchase.
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
I feel ythere has been a mistake made when i ordered the product when i made the order it was for two pets mya and mia i got the esa papers but only received 1 dog halter i emailed explaining then was sent the option to oder another one for $29. I already paid $117.43 for the tweo that i did not get
Thanks for the help! Everything was well received in a timely fashion! This has helped me out so much!
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
Ordered ID tag, harness,vest,leash with folder for ESA documents paid$177 on 9/14 and still haven't received a single thing yet. Not very happy
We are glad to know that you are satisfied with our services! That’s exactly what we strive to achieve!
The best experience is having found such a generous application both with me and with my dog or my best friend
Thank you! Nothing can be more comforting than having our ESA around, and we're glad to provide you with convenience.
Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
I need my dog by my side anytime in public. It was a lifesaver. Thank you. :)
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
It was quick and easy but i have actually diagnoses and some places require those diagnoses to be listed out, not just general "stress". I mean i got the exact same letter as my cousin did but with my dogs instead of hers.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Great responses to all my inquiries. Material acknowledged everywhere
Nothing can be more meaningful than being with our ESA, and we are glad that we can be of assistance, thank you for your trust!
Great service and very easy process. Everything was very professional
Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
Everything was super smooth on filling out a questionnaire about my mental health and overall living experience. At first I didn't receive my documents until I reached out to customer service and they were able to help me get my approved documents with in a couple business days.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
It was quick and easy. Straightforward and simple to answer the questionnaire.
That is exactly what we want to achieve for our valued customers! A fast, easy, and hassle-free transaction, thank you for supporting our services, and we hope you find it beneficial too.
I needed ESA for two of my animals. It was smooth and painless!
Your time is valuable to us, that's why we aim for a fast, easy, and hassle-free transaction. Thank you for supporting us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!