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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,537
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,463 reviews
How would you rate Support Pets?
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Oregon
1 review
0 helpful votes
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Great
August 31, 2023

Great awesome great awesome great nothing to add or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, includin

Date of experience: August 31, 2023
Mary Ann G. Support Pets Rep
over a year old

We are so happy to hear that Support Pets could greatly serve you, it is our goal to fulfill your dream reality of having a meaningful life with your ESA. Thank you for trusting our company with your ESA needs.

North Dakota
1 review
0 helpful votes
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Exceptional
July 12, 2024

Very easy and reasonably priced and very fast. Easy to get through.

Date of experience: July 2, 2024
Colorado
1 review
0 helpful votes
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VERY EASY AND QUICK! Support pets made the process of getting my animal ESA approved very smooth! I recommend everyone who has a pet to go through support pets- can't be any easier!

Date of experience: April 2, 2024
Georgia
1 review
0 helpful votes
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Great stuff
April 12, 2024

Me and my boy bruno are very happy with the results. Thanks guys for your continued support and services.

Date of experience: April 2, 2024
Mary Ann G. Support Pets Rep
over a year old

We're glad that you are satisfied with our services, and we hope our partnership can last for years.

Texas
1 review
0 helpful votes
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Easy, fast, thorough
July 12, 2024

Fast and easy initial online consultation. Quick turnaround receiving certification.

Date of experience: July 2, 2024
South Carolina
1 review
0 helpful votes
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Papers
July 12, 2024

Received my papers had questions but they are hard to contact

Date of experience: July 2, 2024
Maryland
1 review
0 helpful votes
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Great service
July 12, 2024

It was a great experience very fast and clear did have any problems with anything at all.

Date of experience: July 2, 2024
Mary Ann G. Support Pets Rep
10 months ago

We're happy to hear you had a great experience! Thank you for choosing our company for your ESA needs.

Texas
1 review
0 helpful votes
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Longer
July 12, 2024

Find out the time for renewals could be life long instead of 1 year.

Date of experience: July 2, 2024
Mary Ann G. Support Pets Rep
10 months ago

Tank you for your feedback, please contact our Customer Service team for any assistance you need.

Texas
1 review
0 helpful votes
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It was easy
July 12, 2024

It was very easy to get the certification I needed for my dog.

Date of experience: July 2, 2024
Mary Ann G. Support Pets Rep
10 months ago

An easy application process is what we aim to achieve for our valued customers, thank you for trusting Support Pets for your ESA needs.

Wisconsin
1 review
0 helpful votes
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I'm just learning this today I do have my ESA APPROVAL from my Doctor I didn't pay anything I have the letter to show proof, I do have a letter from my Doctor Joline Brozeman the reason I applied for another ESA LETTER I thought It be totally something different, I'm still looking forward to my ID card.

Date of experience: February 27, 2024
Oklahoma
1 review
0 helpful votes
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Smooth
July 12, 2024

The process of getting my dog ESA certified was simple and smooth. Thank you

Date of experience: July 2, 2024
Mary Ann G. Support Pets Rep
10 months ago

We're glad you weren't inconvenienced by our application process, and we hope you find our services beneficial too.

Washington
1 review
0 helpful votes
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Quick, easy, and understanding
May 31, 2024

I recommend support pets. They were very helpful in assisting me to get my much needed ESA documents.

Date of experience: May 21, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for sharing your experience! We're delighted our process was smooth for you. Thank you for choosing Support Pets for your ESA needs!

South Carolina
1 review
0 helpful votes
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Simply Process
April 11, 2024

Great experience with Support Pets! I was able to get my documents approved like in one day, not even kidding. I most definitely buy with them again.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you so much for your positive feedback! We're glad to hear that you found our process straightforward and easy.

West Virginia
1 review
0 helpful votes
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Faster than I thought
July 11, 2024

Very helpful and very nice. Went on vacation with no problem

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Your time is valuable to us that's why we aim to provide a fast and easy application process.

Virginia
1 review
0 helpful votes
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Renewal
July 11, 2024

The renewal took longer than expected, but the experience was fine.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for staying with us, your loyalty means a lot to us.

Georgia
1 review
0 helpful votes
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Great service!
July 11, 2024

I was thrilled with the service I received from support pets

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for your kind words an for trusting Support Pets for your ESA needs.

Florida
1 review
0 helpful votes
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Yes
July 11, 2024

Very good I am happy to have the documents for me and my pet the best of the best

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for the positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance you need.

Georgia
2 reviews
0 helpful votes
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Great and fast
April 11, 2024
Updated review

Got my things so fast and everything was great customer was a little iffy but they were still helpful

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're overjoyed to hear that you had a positive experience with our service! Your satisfaction is our top priority. Thank you for trusting our company for your ESA needs.


Great love the harness I take papa everywhere
April 10, 2024
Previous review

I had a great experience didn't wait long are anything

Date of experience: March 31, 2024
Michigan
1 review
0 helpful votes
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Delayed
April 11, 2024

Advertised as a 2 day letter guarantee but took multiple days. Specifically chose this website for the fast letter.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback, it is greatly appreciated. Please contact our Customer Service team for any assistance that you need.

Florida
1 review
0 helpful votes
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Customer support
April 11, 2024

My esa documents were not received in the time stated, however, i received them quickly after contacting customer support

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We appreciate your feedback with our Customer Service team, thank you for your trust.