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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,774 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,539
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,472 reviews
How would you rate Support Pets?
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Washington
1 review
0 helpful votes
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Quick, easy, and understanding
May 31, 2024

I recommend support pets. They were very helpful in assisting me to get my much needed ESA documents.

Date of experience: May 21, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for sharing your experience! We're delighted our process was smooth for you. Thank you for choosing Support Pets for your ESA needs!

South Carolina
1 review
0 helpful votes
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Simply Process
April 11, 2024

Great experience with Support Pets! I was able to get my documents approved like in one day, not even kidding. I most definitely buy with them again.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you so much for your positive feedback! We're glad to hear that you found our process straightforward and easy.

West Virginia
1 review
0 helpful votes
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Faster than I thought
July 11, 2024

Very helpful and very nice. Went on vacation with no problem

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Your time is valuable to us that's why we aim to provide a fast and easy application process.

Virginia
1 review
0 helpful votes
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Renewal
July 11, 2024

The renewal took longer than expected, but the experience was fine.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for staying with us, your loyalty means a lot to us.

Georgia
1 review
0 helpful votes
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Great service!
July 11, 2024

I was thrilled with the service I received from support pets

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for your kind words an for trusting Support Pets for your ESA needs.

Florida
1 review
0 helpful votes
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Yes
July 11, 2024

Very good I am happy to have the documents for me and my pet the best of the best

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for the positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance you need.

Georgia
2 reviews
0 helpful votes
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Great and fast
April 11, 2024
Updated review

Got my things so fast and everything was great customer was a little iffy but they were still helpful

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We're overjoyed to hear that you had a positive experience with our service! Your satisfaction is our top priority. Thank you for trusting our company for your ESA needs.


Great love the harness I take papa everywhere
April 10, 2024
Previous review

I had a great experience didn't wait long are anything

Date of experience: March 31, 2024
Michigan
1 review
0 helpful votes
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Delayed
April 11, 2024

Advertised as a 2 day letter guarantee but took multiple days. Specifically chose this website for the fast letter.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback, it is greatly appreciated. Please contact our Customer Service team for any assistance that you need.

Florida
1 review
0 helpful votes
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Customer support
April 11, 2024

My esa documents were not received in the time stated, however, i received them quickly after contacting customer support

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We appreciate your feedback with our Customer Service team, thank you for your trust.

New York
1 review
0 helpful votes
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Good. I had an issue with ordering my dogs harness and they helped immediately and got it sorted out

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

California
2 reviews
0 helpful votes
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Never alone and always there
June 9, 2024

My dog is everything to me. Just as if he is my child. Need him to be with me especially when my PTSD hits hard

Date of experience: May 30, 2024
Washington
1 review
11 helpful votes
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Do not give this company money
February 13, 2023

Have emailed them 11 times asking for refund or ESA documents and have received absolutely 0 response. Seems like a scam to me.

Date of experience: January 14, 2023
Washington
2 reviews
0 helpful votes
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ESA Pet
April 6, 2024
Updated review

Service is superb and easy. I have come to depend on documents necessary to take my pet with me anywhere

Date of experience: March 27, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your kind words! Your satisfaction with our services is important to us, thank you for trusting Support Pets for your ESA needs.


Easy application and great service
April 2, 2024
Previous review

Easy application and great service

Date of experience: March 23, 2024
Arizona
1 review
0 helpful votes
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Is it worth it?
July 11, 2024

I wish I received more than just papers for the price I paid. Seems overpriced

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for your feedback it is greatly appreciated. Please do not hesitate to contact our Customer Service team for any assistance you need.

Kansas
1 review
0 helpful votes
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Worth looking in to
May 7, 2024

It was great no problems at all. I would recommend doing thus for all pet owners. Why pay all those extra rent fees

Date of experience: April 26, 2024
Mary Ann G. Support Pets Rep
12 months ago

Thank you for the positive feedback on our website, please do not hesitate to contact our Customer Service team for any assistance that you need.

Virginia
1 review
0 helpful votes
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AMAZING SERVICE!
June 17, 2022

I received my ESA documents instantly and I am very happy with the results! I can now take my ESA anywhere anytime and I feel instant relief knowing this information. Thank you thank you thank you

Date of experience: June 17, 2022
Letti C. Support Pets Rep
over a year old

We are excited for you and happy to have you as a member of our ESA family! Thank you for choosing Support Pets. Our furry friends are family and should be allowed to be with us always.

Texas
1 review
0 helpful votes
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Will never use another site
July 11, 2024

Thank you for all the help and extended help getting my cats ready for my new dream apartment!

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thank you for your loyalty and for trusting Support Pets for your ESA needs.

North Carolina
1 review
0 helpful votes
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East
July 11, 2024

Quick and efficient. I enjoyed the questions and extra offers

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

We're glad you found our service quick and efficient! Thank you for trusting our company for your ESA needs.

Wisconsin
1 review
0 helpful votes
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Very helpful
July 11, 2024

This process was painless and the customer service was great.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

We genuinely care about the well-being of both pets and their owners, and we're glad to hear that you found our service helpful, thank you for trusting our company for your ESA needs.

Connecticut
1 review
0 helpful votes
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Awesome
July 11, 2024

Was great easy and fast thank you so much my travel was easy with Barry no problems thank you again

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Thanks so much! Glad you think so! We're glad you chose our company for your ESA needs.