Overview
Support Pets has a rating of 4.7 stars from 12,730 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
My landlord requires additional paperwork.
Reasonable Accommodation form. The ESA papers that I paid for are virtually useless without a signed Reasonable Accommodation form.
Applied for a ESA for my dog due to high stress levels, anxiety, and some health issues. I received the documents within a 1-2 days. I recommend Supportpets.com to everyone
We are delighted to be of assistance to you and your ESA, thank you for trusting us! A fast, easy, and hassle-free transaction is what we want our valued customers to experience with us, thank you for supporting our services.
I took the test, filled out the papers, and got everything for my fur baby really quick and everything was set up correctly. I love it. You guys are pawsome!
Thank you! Exactly what we strive to accomplish! An easy and fast experience for our valued customers. Thank you for your trust!
Received documents as described. Needed to request additional documentation for leasing office that took a little hunting down and extra time, but overall great experience.
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
Very helpful. I still need to get paperwork for my landlord, if you could help with that. Also waiting on other order ( identification card, halter, etc).
Hi there! Thank you so much for your positive feedback. For your product order, you will receive an email and SMS with the tracking information once the order has shipped.
It was extremely easy to get registered, and the process of getting my documents didn't take long. Over all I had a very good experience with Support Pets!
It is always our pleasure in making your dream into a reality of having a meaningful life with your ESA, thank you for your trust.
It was very easy but when I submitted to my apartment they denied me because of guidance on documenting an individual's need for assistance animals housing that's needed.
Hi there! A member of our team has sent you a message in regards to this matter. Thank you!
Ninja acts like he's a prince when wearing his vest. Being part of ESA, has made my life easier because he can go with me to most or all places. We attached at the hip!. Lol
Thank you for choosing Support Pets and for providing feedback on our website! Please do not hesitate to contact our customer service with any questions you may have.
So far so good but what is included great customer service very knowledgeable people
The turn around time for assistance to receive documentation for my fur babies was phenomenal. Thank you for your support!
We genuinely care about the well-being of both pets and their owners, and we're glad to hear that you found our service beneficial. Thank you for trusting Support Pets for your ESA needs.
Very glad for u guys fast n helpful service.got what i needed n have great stuff.thanks alot
Thank you for choosing Support Pets again! We're delighted to hear you had a positive experience.
With this certificate, I was able to bring my cat Henny different places with me to help me with my anxiousness. And on top of that, our apartment is no longer charging us.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide.
I'm happy with the service provided to myself. I don't enjoy all the emails though
Your satisfaction is what keeps us moving forward, we are looking forward to a longer partnership with you.
Great. I'm glad I decided to do this. It was easy to use and fast.
Easy and stress-free registration for loving pet parents is our goal.
I was able to complete the process utilizing my phone, which was quick and easy.
That's wonderful to hear! We strive to make the process as smooth and straightforward as possible for you.
Very easy and helpful i did everything from my computer i got the email within a few days and oakleys id in the mail i get constant deals to keep him in training i love it
We are glad that you have great experience with our services. Thank you for your support and trust!
I love being able to have my dog with me everywhere I like to go. It's makes me feel good having him with me. I'm not scared being around alot of people and doing fun things.
We are glad that you are enjoying our service. Thank you for believing in us!
Took a long while but I've received the documents but I got it at least
Thank you for your feedback it is greatly appreciated, and we apologize for the inconvenience it caused you. Please do not hesitate to contact our Customer Service team for any assistance that you may need.
I had no Tri le screening my pet as an animal service at my apartments
We're glad you find our services beneficial, thank you for trusting Support Pets for your ESA needs.
This was such a great and fast process for approval and no run around needed
We're glad to hear you had a positive experience! Your satisfaction fuels our mission to support pets and their owners. Thanks for sharing your feedback!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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