From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great experience, thank you! The process is simple and I am grateful for this
I'm grateful they have this website so we can get the proper titles for our pups when we need them. With our going in person for months at a time
Fast and easy application process received my esa approval within the next day!
Hi Larissa,
We appreciate your wonderful feedback! It’s great to know that Support Pets was able to assist you. If you have any questions or need support, don’t hesitate to get in touch. Have a fantastic day!
Easy and simple to use website.
Was able to get my dog approved quicker than expected. I am very happy with the results and would definitely recommend to people who want to register there pets as esa here!
Hello Dairelis,
We appreciate your kind words and are thrilled that you’re happy with our service. Have an excellent day!
I'm going on vacation and must take my doxie, Gretchen. Went on line, filled out the forms and it all came in plenty of time
Hello Lorna,
Thank you for your kind review! We’re delighted that Support Pets was able to help. If you have any questions or need further assistance, we’re here for you. Have a great day!
Thank for doing what you do.😁 you help many people with this kind of a solution, many will be well pleased
Hello William,
Thank you for your encouraging feedback! We’re glad to hear that you had a positive experience. Have a lovely day!
Customer service carefully looked at my purchases and found the ones my bank denied and he gave me the link to buy it.
HI Susan,
Thank you for your positive review! We’re delighted that Support Pets was able to meet your needs. If you have any further questions or need assistance, feel free to contact us. Have a good day!
Was very quick and helped me get my pet certificate within 48 hrs
Hi Parker,
Thank you for your wonderful feedback! We’re thrilled that Support Pets was able to help. If you need anything else or have questions, just reach out. Have a fantastic day!
Not sure what my final payment was. Hoping it's less than $100 which we're the choices I picked. The options were worded in a confusing way and I ended up choosing the "aid"package which was not my intention. However if the money goes to someone with a pet in need then I'm ok with that.
Hello Karen,
We appreciate your wonderful feedback! It’s fantastic to hear that Support Pets made a difference for you. If you need any additional assistance or have questions, we’re here to help. Have a great day!
Not sure what my final payment was. Hoping it's less than $100 which we're the choices I picked
I've already ordered a support pet.never received and click the wrong thing to have him trained and now I'm lost. Please help me in this matter
Hello Kim,
Thank you for your positive feedback! We’re pleased that Support Pets was able to meet your needs. If you need any further assistance or have questions, we’re always here. Have a great day!
I loved the letter, it was expressed accurately and lovely yet professional terms used.
Hello Evangelina,
It’s great to hear that you’re satisfied with our service. Thank you for the positive feedback. Wishing you a great day!
Me ayudaron y nos sentimos muy satisfechos. Nuestra mascota es mucho más que nuestro suport.
Hola Moises,
¡Nos hace muy felices saber que has tenido una buena experiencia con Support Pets! Estamos siempre disponibles para ayudarte. ¡Te deseamos un día maravilloso!
I suffer from an anxiety disorder and PTSD in addition to bipolar, and my dogs are very intuitive to my mood changes. I heard about emotional support animal certifications, but didn't know how to go about obtaining it. Thankfully I came across Support Pets! The process was straightforward and prompt! It's a great comfort to have the ability for my dogs to accompany me. I'm grateful for their understanding and commitment to assisting
Hi Leslie,
Thank you for your wonderful review! We’re thrilled that Support Pets made a positive impact. If you have any questions or need further assistance, just let us know. Have a great day!
Thank you support pets! I was able to receive my documents just like you said within 48 hours. I can now be housed with my best friend who cures my anxiety and not have to worry about anything separating us apart. This has been a wonderful experience! Thank you!
Hi Madison,
Thank you for your wonderful review! We’re so pleased that Support Pets was able to help. If you have any further questions or need support, don’t hesitate to contact us. Have a good day!
Customer service was great! I received the wrong size halter and there was not an issue in getting them to exchange it.
Hello Cindy,
We’re delighted to receive your positive feedback! It’s wonderful to know that Support Pets made a difference. If you need any additional assistance or have questions, we’re here for you. Have a great day!
I am so grateful for support pets and how easy and legit it is.
Hi Lindsay,
Thank you for your kind words! We’re thrilled that Support Pets was able to assist you. If you need any further support or have questions, feel free to get in touch. Have a fantastic day!
Getting my pets as ESA has helped immensely with my stress. 10/10 would recommend.
Hello Chloe,
We appreciate your positive comments! It’s fantastic to hear that Support Pets was helpful. If you have any additional questions or need assistance, don’t hesitate to reach out. Have a great day!
Fue rápido la entrega todos los documentos llegaron bien muy buen servicio
Hola Citlali,
¡Nos encanta saber que estás contento con Support Pets! Estamos aquí para ayudarte siempre que lo necesites. ¡Que tengas un día fantástico!
Good and simple Process also I was happy with the way that the doctor handled my information. It was very quick and easy.
Hi Cameron,
We’re so pleased to receive your positive comments! It’s fantastic to hear that Support Pets was able to help. If you need any additional support or have questions, don’t hesitate to get in touch. Have a great day!
Fast service. Provides good and real information about service and laws. Also they offer educational materials that you can use at home.
Hello Karen,
We appreciate your kind words! It’s wonderful to know that Support Pets made a positive impact. If you need any additional support or have questions, feel free to contact us. Have a good day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jordan,
We’re grateful for your positive comments! It’s fantastic to know that Support Pets made a difference. If you need any further support or have questions, feel free to reach out. Have a good day!