From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was fast and easy to get my dog certified as a emotional support animal. Now I can take her almost anywhere with me. She is older and loves to be with me all the time. It helps my anxiety and hers as well.
I am grateful for this service. The process was easy and the price was reasonable.
Hi Laci,
We’re so pleased with your positive review! It’s great to know that Support Pets was able to assist you. If you have any questions, don’t hesitate to reach out. Have a good day!
Very quick very helpful, good experience very handy and has a lot to offer
Hello Erik,
Thank you for your kind words about Support Pets! We’re happy that our service was helpful. If you need any further assistance, feel free to contact us. Have a great day!
Got everything pretty fast. Only issue is I'm on deployment and im having issues getting logged in and trying to reset the password. So I havent been able to look at the documents or download them.
Hello Rachel,,
We're sorry to hear you're having trouble accessing your documents. We've sent you a private message with more details.
Have a nice day.
Quick and easy! I love it! Thanks for all you guys do for people like me that need help with our comfort.
Hello LeoVanni,
We appreciate your positive feedback! It’s wonderful to hear that Support Pets made a difference for you. If you have any questions or need help, we’re always here. Have a good day!
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Hi Christopher,
Thanks for giving us 5 stars! Have a great day!
Im great I decided to get my esa support from this website fast and reliable
Hello Fatima,
Thank you for your great review! We’re thrilled that Support Pets was able to help. If you have any questions or need further assistance, just reach out. Have a fantastic day!
The process is very self-explanatory and quick, which I needed. Thank you for your help!
Hello Elizabeth,
We're happy to hear you enjoyed our service at Support Pets! Reach out anytime if you have questions. Have an excellent day!
Easy process. Fast turnaround. Very affordable. I didn't want to have to part with my dog who provides me invaluable support and is to me, a member of my family.
Hello Tammy,
We’re grateful for your feedback and are happy Support Pets was able to assist you. If you need anything else or have any questions, feel free to contact us. Have a great day!
Great experience and received the documentation in a timely matter. Right after sending them to my new property manager my lease was approved instantly.
Hello Drayden,
Thank you for your positive review! It’s fantastic to know that Support Pets met your needs. If you have any questions or need help, don’t hesitate to reach out. Enjoy your day!
Fast easy and very very good! Great job! I will recommend this app for neighbors
Hi Valeria,
We’re so pleased to hear that Support Pets was helpful! If you have any questions or need further assistance, just let us know. Have a wonderful day!
Rapid response with the process. The staff answered all my questions.
Hello Jasmin,
Thank you for your kind words! We’re thrilled that Support Pets was helpful. If you need any further assistance or have questions, don’t hesitate to reach out. Have a fantastic day!
We had a little incident at Publix the other day, even though Dolly was in an enclosed stroller. I decided I didn't want to deal with that anymore, so I made her a ESA. Like will be so much easier now!
Hi Stacey,
We’re so happy to receive your positive feedback! It’s wonderful to know that Support Pets met your expectations. If you have any questions or need help, we’re here for you. Have a good day!
I recommend this it help you with out stressing of how you will go with your pet in places
Hello Saraiana,
Thank you for your great review! We’re pleased that Support Pets was able to assist you. If you have any questions, feel free to contact us anytime. Have a wonderful day!
Completed application on line quick and easy. Great and very satisfied.
Hello Mary,
We’re grateful for your positive review! It’s great to hear that Support Pets met your needs. If you have any questions, feel free to reach out to us anytime. Have a fantastic day!
I was recommended by a friend to try Support Pets. Process was quick, easy, affordable and makes a huge difference when moving into a new home.
Hello Clancy,
Thank you for your positive feedback! We’re delighted to hear that Support Pets made a difference for you. If you have any questions or need further assistance, feel free to contact us anytime. Have a great day!
Came fast and cheap compared to others……………………………………………
Hello Carter,
Thanks for the wonderful feedback! We’re glad you had a good experience with Support Pets. Feel free to contact us if needed. Have a great day!
I had to update my information on my pet. It took weeks. I finally had to use your support system to get an updated letter with my new pet on it.
Hello Gwenlyn,
We’re thrilled you had a positive experience with Support Pets! If you have any questions, don’t hesitate to reach out. Enjoy your day!
I still have not received my updated esa letter!
Super easy to find the information I needed and was able to do the whole process through my phone
Hello Natasha,
We’re thrilled to receive your kind words! It’s wonderful to know that Support Pets was helpful. If you need anything else or have questions, don’t hesitate to reach out. Have a fantastic day!
It was easy & fast to get my dog certified. I received my latter within days of applying.
Hi Jeannie,
Thank you for your wonderful review! We’re so pleased that Support Pets met your needs. If you have any questions or need assistance, we’re here to help. Have a good day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cassandra,
Thank you for your wonderful feedback! We’re delighted to hear that Support Pets was helpful. If you need anything else or have any questions, we’re here for you. Have a fantastic day!