From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Its easy, viable and very friendly, …… it was quickly less than 48 hrs
Apartments accepted the documents. The response time was quick.
Hello Jamie,
Thank you for your lovely review! We’re delighted that Support Pets was able to assist you. If you have any questions, feel free to contact us anytime. Have a fantastic day!
Chip Manning is Happy to have this lifelong coverage. He thanks you.🐕🐶🐾🐾🐕🦺
Hi Talathian,
We’re so happy to receive your positive feedback! It’s great to know that Support Pets met your needs. If you have any questions or need assistance, we’re always here. Have a wonderful day!
It has been a fantastic experience thank you it was nice to have saved money on my rent and deposits
Hi Leslie,
Thank you for the great feedback! We’re thrilled to hear that Support Pets was helpful. If you have any questions, don’t hesitate to reach out. Wishing you a great day!
It was easy and fast to register my dogs. I appreciate all the.help
Hello Tanya,
Thank you for your positive review! We’re happy that Support Pets was able to help. If you need further assistance or have any questions, we’re here for you. Have a great day!
I had a nice experience, getting the prosses done. Thank you for all you do
Hello Constance,
Thank you for the wonderful feedback! It’s great to know that Support Pets met your expectations. If you need anything else or have questions, we’re always here to help. Enjoy your day!
I'm impressed with the ID Card. Places of business are also impressed.
The Official ESA Tag one receives has a built-in "Lost & Found Tracking Technology". To me, this is as great as having your loved fur baby chipped - Also impressive and so pleased me!
It's the best one can do for their fur baby that you want to take with you everywhere you go. I take mine to my Dr. appointments;hospital; every store Re: Walmart; grocery stores; clothing stores, etc.
He is a Pomeranian and professionally struts his stuff. :) He gets Oohh's and Aahh's everytwhere.
Hi Janet,
Thank you so much for your kind words and support! We’re thrilled to hear that the Official ESA Tag and the Lost & Found Tracking Technology are making a positive impact for you and your Pomeranian. It's wonderful to know that your fur baby is getting the attention and admiration he deserves wherever you go. If you have any more questions or need further assistance, feel free to reach out. We’re always here to help!
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Hello Mark,
Your feedback means a lot to us! Thanks for choosing Support Pets. If you have any questions, we're always here. Have a fantastic day!
It was easy and took little time. Documents were easy to print.
Hello Sylvia,
We appreciate your positive feedback! It’s wonderful to know that Support Pets made a difference. If you have any questions, we’re here to assist. Have a fantastic day!
If you need to have your pets protected this is a great and fast way to make sure your best friend stays by your side
Hello Katie,
Thank you for the great review! We’re so pleased to hear that Support Pets was able to help. If you need any further assistance, don’t hesitate to reach out. Have a wonderful day!
I was skeptical of upon receiving payment, even on a Friday that I would have my documents within 48 hours, but I got them! All it took was a short survey and one simple payment.
Hi Alyssa,
We’re grateful for your feedback and glad Support Pets was able to assist you. If you have any questions or need help, we’re always here. Have a great day!
It advertised the special at $99 however I was charged $150! Needless to say I was rather upset. I would really appreciate having the $50 return to me or some type of credit Bonnie Billcheck *******907.
Hi Bonnie,
We’re really sorry to hear about this issue.We've sent a private message with more details, and we’ll be happy to look into it and resolve the matter for you. We appreciate your patience and understanding.
Have a nice day.
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Hello Emaya,
Thanks for your positive feedback!Have a nice day!
It was fast and easy. It suited my purpose. My little Oscar can stay with me now.
Hello Daulan,
We appreciate your kind words! Support Pets is here for you if you need any further assistance. Have a wonderful day!
This was so fast and easy I love support pets I can now take my pet everywhere with me
Hi Sarah,
We appreciate your positive feedback! It’s great to know that Support Pets was able to assist you. If you have any questions, don’t hesitate to reach out. Enjoy your day!
The military can be a stressful and emotional experience. I have been put on so many medications for anxiety and depression. They work for a while but then they stop. Then I have to change medicines. Ever since I got my puppy I've had more energy, I'm more active in the gym, and I don't sit at home and sleep when I'm not at work. Coming home to Beau makes all the stress, anxiety, and depression just disappear. My friend suggested to me to get my pet ESA certified. Her brother had done it with their family dog. Your aid popped up on my facebook page. So I thought I would try. All the great reviews made me want to take a chance. It wasn't expensive and I got approved and my letters in 36hours. Everything was professional done.
Hi Vanessa,
Thank you for your wonderful feedback! We’re thrilled that Support Pets made a positive impact. If you have any questions or need assistance, we’re always here. Have a great day!
I was able to get my puppy approved as an ESA as advertised in 48 hours, and I submitted everything on a Friday so over the weekend. Everything was streamlined and easy.
Hello Railyn,
Thank you for your kind words! It’s great to know that Support Pets met your expectations. If you have any questions or need help, feel free to contact us. Have a good day!
I have gone through other ESA agencies over the past few years and this is by far the best place. They will be the only place I go from here on out.
Hello Christopher,
We appreciate your positive review! It’s wonderful to hear that Support Pets was able to assist you. If you need anything else or have any questions, we’re here for you. Have a great day!
It was fast and easy, my pup is my life and now I don't have to worry about not being able to have her with me, she's my rock, my everything when I need emotional support
Hello Amanda,
Thank you for your positive review! We’re thrilled that Support Pets was able to help. If you have any questions or need assistance, just let us know. Have a great day!
Support pets made everything so easy for me I'm moving into a new place next week and I needed these papers quickly so it was very fast and easy
Hello Monicia,
We appreciate your kind words! It’s fantastic to hear that Support Pets met your needs. If you have any questions, feel free to contact us anytime. Enjoy your day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Patricia,
Thank you for your kind words about Support Pets! We’re glad to hear you’re satisfied with our service. If you have any questions, don’t hesitate to reach out. Have a great day!