From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy process. Inputed all of my pets information and was able to get their recertification in just one day.
Easy and painless process, received documentation fast..
Hi Matthew,
We're thrilled to hear that you're satisfied with Support Pets! Feel free to reach out anytime. Wishing you a fantastic day!
They charge too much and it should be extended into two yrs maybe for that money!
Hello Debra,
Thank you for your wonderful feedback! We’re glad Support Pets could help. If you need anything, we’re always here. Have a fantastic day!
Thank you for making it easy to get my ESA paper work for my puppy. The process is easy and smooth and the customer service is very quick and gives the right answers,
Hello Engrid,
We’re so pleased to hear that you had a positive experience with Support Pets! Don’t hesitate to contact us if you need anything. Have a lovely day!
I've used this site for years to ensure that my pets are certified
Hi Dawn,
Thanks for the positive feedback! Support Pets is here to support you anytime. Wishing you an amazing day!
I did get my ESA paperwork at a timely fashion. I can say this process was well appreciated and they communicated throughout the whole process.
Hello Shaquan,
We’re so happy you had a great experience with Support Pets! If you ever need us, we’re just a message away. Have a wonderful day!
Best experience I've ever had and so glad I got my documents.
Hello Sophia,
Your feedback brightened our day! Support Pets is always here for you. Have a fantastic day ahead!
Once approved it was just to pay the fee which fluctuates depending on how long you take after pre approval.
Hi Avery,
We’re thrilled to hear you’re happy with Support Pets! We’re just a message away if you need us. Have a beautiful day!
All you have to do is answer a few questions. I got approved the next day!
Was fast and easy great would recommend t I anybody also bought certificate
Hi Brian,
We appreciate your positive review! Support Pets is here to help whenever you need us. Have a great day!
The ESA certification process was so quick and easy. 10/10 recommend!
Hello Christy,
Thanks for sharing your experience! Support Pets is always here to assist you. Wishing you a wonderful day!
The process was easy and there were no issues completing the process.
Hi Shadra,
We’re delighted to hear about your positive experience with Support Pets! Feel free to reach out anytime. Have an awesome day!
It was a fast experience, and now I get to live with my pet in my apartment
Hello Kaylah,
Your feedback means the world to us! Support Pets is always here for you. Have a fantastic day ahead!
A little confusing at first, but customer service was helpful.
Hi Byron,
We’re so pleased to hear that you had a positive experience with Support Pets! Feel free to reach out anytime. Wishing you a fantastic day!
I had a few issues but really worked on working through them. But over all I'm happy...
Hello Christen,
Thank you for the wonderful review! We’re so happy you chose Support Pets. Remember, we’re here anytime you need us. Have a great day!
It was very fast and quick. Received my paper sooner than expected.
Hello Shelby,
Thank you for your positive feedback! Support Pets is always here for you. Wishing you a wonderful day ahead!
My experience was very fast and easy. I love the emails that came through and even made sure I received my documents
Hi Davina,
It’s great to know you had a positive experience with Support Pets! Feel free to reach out anytime. Have a great day!
Everything went smoothly everything came fast i don't have any worries or stress levels about giving away my emotional support dog because i was fearing i would have to move due to having him and i really need him cause he helps
Me so much and brings joy into my life
Hello Shaunteria,
We appreciate your kind words! Support Pets is here to help whenever you need us. Have an amazing day!
I have been trying to get my dog esa approved for a while this process was amazing quick and easy.
Hi Hailey,
Your feedback made our day! Support Pets is always here if you need us. Have a fantastic day!
Been needing to do this for some time. Well worth it and makes it easier when people break the law asking about your service animal.
Hello Joshua,
Thank you for your wonderful feedback! We’re glad Support Pets could assist you. If you need anything, we’re here for you. Have a great day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amaris,
Thank you for the positive review! We at Support Pets are here to assist you anytime you need. Have a lovely day!