From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I am so relieved to know Forrest Gayle will be certified and legal🥰
I appreciate being believed as to the need of a ESP. Life is beautiful with her around. Thank you so much😋
Super easy and fast to get everything processed and approved.
The process was easy to follow and the service is always great
Quick and easy no extra hassle got the papers and housing letters really quick as well
Easy to fill out the required documentation. Paperwork is completed within a day or so.
Easy, nohassle, some confusion for me in printing ESA documents. Wasn't happy about the cost to me.
It was quick and easy to request and reasonable. And I will refer a friend that need the information. Thank you again
GREAT! Super easy! And would use again and again! Very easy to use and great service
I am so grateful for Support Pets making this process easy and quick. It helps me tremendously to be able to have my pup with me.
Ease of completion. Instructions and process easy to follow. Timely production.
Thanks it was easy and fast. The process was understandable
Hello Jacqueline,
We really appreciate the positive feedback! It makes our day to know you had a great experience with us. Thanks again, and have an amazing day!
Todo jenial gracias por el soporte que nos brinda para nuestras mascotas gracias
Hola Jinelda,
¡Wow, tus comentarios realmente nos alegraron el día! Es increíble saber que nuestro servicio cumplió con tus expectativas. ¡Cuídate y que tengas un día maravilloso!
I wasn't given the option to order anything separately it was a package deal that I could not afford. I spread the news of support pets all the time when I am out. I love being part of the support pet family. 🤗🐕
Hi Lenora,
Thank you for the lovely feedback! We’re thrilled that you enjoyed using our service. Hope your day is filled with good vibes and great moments!
Good and helpful and the service was very fast the way was offered
Hi Cesar,
Your feedback means the world to us! We’re so glad you had a great experience. Thanks for sharing, and enjoy the rest of your day!
After Penny was approved, I ordered her harness, leash, and tag. I still have not received these items yet.
Hello Constance,
We’re sorry to hear that you haven’t received your harness, leash, and tag yet. Please reach out to our customer support team, we've sent you a private message with further details. Thank you for your patience! 🐾
The site is not friendly at all when attempting to get renewal docs, nor can I access the docs after a certain time period. Perhaps you can fix those items online for others who struggle to get what they need.
Hello Lynn,
Thank you for your feedback! We’re sorry to hear the site wasn’t user-friendly when trying to access your renewal documents, but we’re glad you were still able to get them. We’ll definitely pass your comments along to improve the experience for others. If you need any further assistance, feel free to reach out to us.
Relativity quick service, kind people and smooth sailing from here!
HI Victoria,
It’s wonderful to hear you’re happy with our service. We always aim to provide the best, and your kind words keep us motivated. Have a fantastic day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daria,
Thank you so much for your kind words! It’s great to hear you’re happy with our service. If there’s ever anything else we can do for you, don’t hesitate to reach out. Wishing you a fantastic day ahead!