Overview
Support Pets has a rating of 4.7 stars from 12,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
I mean the process went good. It was smooth. I like the price. This is my second time using this service and I will continue to use this service.
I was able to get my ESA paperwork in less than 24 hours! I haven't submitted it to my landlord yet so fingers crossed.
I wish I could say my experience was smooth sailing but it took several weeks and a few emails to get them. However, that being Saud I did receive them and am please with everything I've gotten so far and while my puppy and I are still in support animal training I look forward to having him with me wherever I go and legally. Thank you!
That's wonderful news! Congratulations on obtaining your ESA papers! We're here to support you and your furry companion every step of the way. Thank you for trusting our company for your ESA needs.
I went online filled out everything. They were quick at letting me know if I qualified. And got my certification papers very quick too. I would recommend it for anybody.
We're delighted to hear you had a great experience with our services, thank you for your trust.
Good. Great. Will use again. And again n again, again again. Thanks 😊
Hello Delores,
We’re delighted to hear you’re happy with our service! Your kind words mean everything to us. Enjoy your day!
Quick easy and simple is how the process went. I was able to get him registered in time for my move.
Hi Tami!
Thank you for your comment! We're thrilled to hear that you found the process quick and easy. If you have any more questions or need further assistance, feel free to reach out.
Ok thanks, ok thanks and ok thanks, ok thanks and as I said ok thanks.
Hello Regina,
Thank you for your kind feedback! We’re happy to know Support Pets could assist you. Remember, we’re here anytime you need us. Have a lovely day!
I filled out the questionnaire and waited. Got my official forms in a email and access to any documents I may need in the future. The experience was painless. The Dr. wrote my ESA Approval Letter for 2 pets very happy they can go with me anywhere now.
Your time is valuable to us, that's why we aim for a hassle-free application process, thank you for trusting us with your ESA needs.
Absolutely loved my experience with Support Pets. Customer service was extremely knowledgable, helpful, and kind.
Hello Haley,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Support Pets and that our customer service team was able to assist you. Many people find themselves in similar situations where their own psychologists or psychiatrists are unable to provide ESA letters. That's why we're here – to offer expert evaluations through our team of licensed doctors. If you have any other questions or need further assistance, feel free to reach out.
Have a great day!
So fast and I appreciate the emails. Never guessing what's going on
Hello Joseph,
We're happy to know you’re satisfied with Support Pets. Feel free to reach out if you have any questions. Enjoy your day!
Great customer service I recommend this company for any body in need of a support pets
Hello Tamara,
We're so happy to hear that you’re pleased with Support Pets. We're always here if you need us. Have a great day!
The process was easy and this paperwork has been so helpful!
Hello Cayley,
We appreciate your kind feedback! If you need assistance, Support Pets is just a message away. Have an excellent day!
Very easy process and happy I was able to certify 2 docs at one time
Hi Janalyn,
We're happy to know you’re pleased with Support Pets. Feel free to reach out if you need us. Have a great day ahead!
THey took awhile but all my document was received in 48 hours
Hi Kevin,
We're pleased to know that you’re happy with Support Pets. We're here whenever you need us. Have a wonderful day!
Easy and helpful ……………….,,,,………….,.,,…………,,,………………….
Hi Richard,
We're glad to hear that you’re satisfied with Support Pets. If you have any questions, we're just a message away. Have a wonderful day!
Excited I can take my Ollie with me when possible. We both have separation anxiety.
Hi Sharon,
We're glad to hear that Support Pets could assist you. If you need us, we're here. Wishing you a great day ahead!
Great experience. Doctors responded and approved in a very promptly manner.
Hi Chantale,
We’re thrilled to know you’re satisfied with Support Pets. Don't hesitate to reach out if you need anything. Have a wonderful day!
Everything was fast and as promised. I'm so happy with the service provided.
Hi Joen,
We’re delighted to hear that you’re happy with Support Pets. If you need anything, we're here for you. Enjoy your day!
Received my documents the same day I requested! Was super fast service!
Hello Haylee,
Your feedback means a lot to us! We're so pleased that you found our service valuable. If there's anything more we can do for you, just let us know. Have a great day!
Was ordering a new vest, already registered. Too hard to process
No
Hi Tyler, we're sorry for any inconvenience.
We've sent you a private message with details on how to handle your situation.
Was ordering a new vest, already registered. Too hard to process
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Nichelle,
Thank you for sharing your experience with Support Pets! We’re glad we could be of service. If you have any questions in the future, don’t hesitate to contact us. Wishing you a fantastic day!