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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Wonderful and easy to fill out and get approved. Although I had a problem with my documents and had to contact custormer service
Very helpful and very efficient service.
Customer service responded within 24 hours and on a weekend.
Hello Harli,
Our pleasure! Knowing you’re happy with our service makes it all worthwhile. Thanks for your support!
This is my 2nd time I applied this, and it helps relief my stress and anxiety having my pup next to me everywhere I go. Thank you so much and the supports.
Hello Jessica,
Our pleasure! Your words are truly appreciated. Thanks for choosing us and sharing your feedback!
Seamless and easy to follow the instructions. Very fair price for the product.
Hello Herman,
Our pleasure! We love hearing from happy customers like you. Thanks for letting us know!
Hello Elona,
Our pleasure! Your feedback helps us continue to improve. Thanks for your ongoing support!
Na na na na na na na na na na na na na na na na na an na na na na na na na na na na na na na
Hello Dwanyel,
Your feedback is not clear to us, but if you need any help, reach our customer support team at info@supportpets.com.
Self-explanatory! Filled out questions, paid, waited. The letter was approved.
Hello Mary,
Our pleasure! Your support keeps us going. Thanks for being a part of our journey!
It was very easy to get my cat registered and we get the paperwork the same day I'm thrilled I'll do it again
Hello Debra,
Our pleasure! It’s wonderful to hear such positive things from you. Thanks for being part of our journey!
The form and questions were understadable and easy to do. This made the process so easy and effortless
Hello Melissa,
Our pleasure! Your kindness really brightened our day. Thank you for your feedback!
Fast and easy! My aunt recommended it for the same reasoning and it I got my stuff within 24 hours!
Hello Ashley,
Our pleasure! We’re so glad we could provide the service you were hoping for. Thanks for sharing!
Hello Vicky,
Our pleasure! Your feedback inspires us to keep delivering great service. Thanks for your kind words!
Easy to navigate, simple to understand will definitely be recommending it to all friends and family
Hello Brittney,
Our pleasure! We’re so happy to know we met your expectations. Thanks for letting us know!
Thank you so much for helping me get my ESA letter. It was a breeze very easy to do. I thank you so much now I can take my little furry friend with me when I travel and when I get a house or apartment.
Hello Angel,
Our pleasure! We’re so glad you had a great experience. Thanks for your support!
I got my esa documents for housing and travel, but I don't know where is the PSD recommendation and Ebooks that were included in my purchase.
Hello Maria,
Thanks for reaching out! We’re happy to hear you received your ESA documents. Your PSD recommendation and eBooks should have been included in your package—please check your email (including spam/junk folders) for any additional attachments or links. If you’re still unable to locate them, our support team is here to assist you. You can contact us at info@supportpets.com, and we’ll get everything sorted out for you.
Thank you for make it easier. Now I can take my pet to stores with me.
Hello Maritza,
Our pleasure! It’s customers like you that make it all worth it. Thanks for your amazing support!
They were very friendly and supportive. I cannot wait to start taking my best friend with me. Also the whole process only took 10 minutes and then an extremely short period of time to receive my letter. All in all it was a great experience.
Hello Jeanna,
Our pleasure. Thank you so much for sharing your experience! We're thrilled to hear that the process was quick, easy, and that you felt supported every step of the way. It's wonderful that you’re excited to bring your best friend along with you! We truly appreciate your trust in us and your kind words. It means a lot to us to know we made a difference.
Simple process. Straight and to the point. Documents arrived and ready to be downloaded. I wish the add-ons weren't so expensive.
Hello Raquel,
Our pleasure! We love hearing how happy our service makes you. Thanks for being awesome!
As a veteran I like to bring my dog wherever I want to go. Gracie is always there to comfort me and bring smiles to others faces. Just a few clicks and some questions, you're good to go!
Hi Jeremy,
Our pleasure! It’s always great to hear when we’ve made a positive impact. Thank you for your feedback!
Kash is happy to go with me places he couldn't go before. We are enjoying our new freedom.
Hi Damon,
Our pleasure! We’re always happy to help. Thanks for your kind words and for being part of our journey!
I saw a pop-op ad on my favorite mobile golf game. I had been wanting to look into doing this since I met my new best fur baby friend about a month ago so I didn't hesitate to click the link. In just a few easy steps...boom baby I was done. It took less than 24 hours to receive the email with the link to save the pdf documents to my mobile device. Too easy!
Hello David,
Our pleasure! We appreciate your support and are so happy we could help. Thanks for sharing!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rena Marie,
Our pleasure! We’re grateful for your trust and are so glad to know you had a good experience.