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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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I received my documents in a very timely manner! Very pleased!
The support pet process was easy to use and fast delivery of documents.
Hi Norma! We're so glad to hear that you found the process quick and easy! Thank you for trusting us, and if you ever need anything, we're here to help!
This process was so easy and fast! The website is very clear and easy to navigate.
Hi Taylor! We're so happy to hear that you found the process easy and fast! We strive to make everything as clear and straightforward as possible. Thank you for trusting us, and if you ever need anything, we're here to help!
I'm grateful to have done this with how the strict the housing market is. I'm glad I could get the assistance I need.
Hello Amber! We're so glad we could help you navigate the housing market and get the assistance you need! Having the right support makes all the difference. If you ever need anything, we're here for you!
Request the vest. This service is a wonderful tool for individuals like me needing the emotional support of their furry companion while trying to function in the public society.
Hi Sara! We're so happy to hear that you're pleased with your ESA and that the process was easy and quick for you! Thank you for recommending us, and if you ever need anything, we're here to help!
Very helpful, straightforward and time efficient thank you so much!
Hi there Ariana! We're so glad to hear that you had a great experience! Thank you for your kind words, and if you ever need anything, we're here to help!
I was surprised how fast i got the Esa paperwork. It was done on the same day.
Hello Robert! We're so glad to hear that you received your ESA paperwork so quickly! We strive to make the process as fast and seamless as possible. If you ever need anything, we're here to help!
Hi Anna! We're so happy to hear that you had the best experience and found the process easy and helpful! Thank you for trusting us, and a big thanks to your friend for the recommendation. If you ever need anything, we're here to help!
My landlord decided they were going to start charging me $70 per month for my fur baby after not charging me at all the first year I was living here. I live alone and since my rent is already over $1000, there is no way I can afford the extra charge. With the ESA, I won't be charged the extra fee and I am beyond grateful!
Hi Heidi! We're so glad we could help you keep your fur baby without the added financial burden! Having an ESA ensures you have the support you need without unnecessary fees. Thank you for trusting us, and we’re happy to be part of your journey. Wishing you and your ESA all the best!
Really easy to use people respect me and it's easy I feel special
Hi Cristol! We're so happy to hear that you had a great experience and feel supported! Making the process easy and seamless is what we strive for. Thank you for trusting us, and if you ever need anything, we're here to help!
I loved how easy and fast it was. And it was as easy as filling out a regular form
Hi Tais,
Our pleasure! We’re so glad you had a positive experience. Thanks for letting us know!
Pretty easy thanks have yet to receive the kit of ID tags and her vest which was a separate order.
I really needed a support animal but didn't know how to get the paperwork done, but you all helped me wonderfully
Hi Marian,
Our pleasure! Your feedback means a lot to us. Thank you for being so supportive!
Put the application in on Saturday and Sunday had the response with the letters to print for the apartment complex great service
Hello Merrick,
Our pleasure! Your words mean so much to us. Thanks for being part of our community!
I had a great experience going with support pets just waiting on my papers
Hello Sherry,
Our pleasure! It’s always great to hear we’re on the right track. Thanks for your kind words!
Awesome experience, this program provides guidance and useful information. Thank you!
Hello Zachery,
Our pleasure! We’re so glad to hear that our service has been valuable to you.
Super simple and well explained step by step process. Would recommend if ESA Cert is needed in a pinch
Hello Gabriel,
Our pleasure! We’re so happy to hear that we could help. Thanks for sharing your thoughts!
I'm very pleased with the service offered, they work really fast
Hello Juliette,
Our pleasure! Your feedback is a big part of what keeps us going. Thank you for sharing!
Hassle free and properly done. Amazing help. No problems. Easy to figure out. Quick responses
Hello Ezekiel,
Our pleasure! It’s always great to know we’re making a difference. Thanks for sharing your experience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Zackary! We're so glad to hear that you received your documents quickly and are pleased with the service! Thank you for trusting us, and if you ever need anything, we're here to help!