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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,964 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,582
quality
1,493
This company responds to reviews on average within 1 day

Instant Feedback

50,664 reviews
How would you rate Support Pets?
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New Hampshire
1 review
0 helpful votes
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Emotional Support Animal
December 11, 2024

I am so happy it was quick and easy to apply for the emotional support animal. I am no able to take my little buddy with me wherever I go

Date of experience: December 1, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Candace,
Your kind words made our day brighter! Thank you for choosing Support Pets. We’re so glad to have made a positive impact. Have a beautiful day!

Florida
1 review
0 helpful votes
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Highly recommend
December 11, 2024

Very quickly and easy steps to get pre approved, very simple to fill out question and fast approval, highly recommend 10/10 won't let your pets down.

Date of experience: December 1, 2024
Marcelino D. Support Pets Rep
5 months ago

Dayan,
Thank you so much for the glowing review! 🌟 We’re thrilled to hear that you found the process quick, simple, and efficient. Your recommendation means the world to us, and we’re so happy to support you and your pets. If you ever need anything, don’t hesitate to reach out—10/10, we’re here for you! 🐾💙

Texas
1 review
0 helpful votes
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I was misinformed I feel like
November 14, 2024

I filled out for what I thought was a package included id cards or at the very least a certificate but when I received an email offering a discount I jumped on it only to realize later I only purchased letters of authorization

Date of experience: November 4, 2024
Marcelino D. Support Pets Rep
6 months ago

Hi Jessica,
The primary service we provide is the ESA letter, which is essential for legal housing protections under the Fair Housing Act (FHA). Additional items like ID cards, certificates, or accessories are optional and must be purchased separately.

We apologize if this wasn’t clear at the time of purchase. If you have further questions or need assistance, feel free to reach out—we’re here to help! 🐾💙

Ohio
1 review
0 helpful votes
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Pleased
December 30, 2024

This is a very simple, easy process and keeps the process of registering Paprika stress free

Date of experience: December 20, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Rebecca,
Thank you for your kind words! We’re thrilled to know we could meet your expectations. Have a great day!

New York
1 review
0 helpful votes
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Would recommend
December 30, 2024

Was quick and easy. This was a pain free process that I would tell anyone about

Date of experience: December 20, 2024
Marcelino D. Support Pets Rep
5 months ago

Hi Christine,
Your kind review made our day brighter! Thank you for your support, and have a fantastic day ahead!

Illinois
1 review
0 helpful votes
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Thank you
December 14, 2024

Needed my documents as soon as possible for my apartment complex and support pets did not disappoint!

Date of experience: December 4, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Halee,
Your kind words are greatly appreciated. We’re glad we could make your experience a good one!

Virginia
1 review
0 helpful votes
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Thanks
December 15, 2024

I needed this. This allows me to be somewhat functional, in a society with a lot of different people.

Date of experience: December 3, 2024
Leonel N. Support Pets Rep
5 months ago

Hello there! Thank you for sharing your experience!

We’re so glad we could provide the support you needed to navigate life more comfortably. It’s great to know that a recommendation brought you to us. If you ever need anything else, we’re here to help!

Thanks for trusting and chosing us!

Illinois
1 review
0 helpful votes
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Best Experience
January 6, 2025

It was a great experience would do it again. It was quick and easy and my questions were answered.

Date of experience: December 27, 2024
Marcelino D. Support Pets Rep
4 months ago

Hi Daphne,
Thank you for sharing your experience! 🐾✨ We're happy to hear that the process was quick, easy, and informative for you. It’s always our goal to make things as smooth and stress-free as possible.

If you ever need assistance again, don’t hesitate to reach out. Wishing you and your furry companion all the best!

Texas
1 review
0 helpful votes
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I love the service
November 19, 2024

Quick and easy to get through. I have used this supporter before and loved it. They hold true to there word

Date of experience: December 1, 2024
Vinnie M. Support Pets Rep
3 months ago

Thanks for your support and review!

It is a pleasure to have you with us one more year! We are always here to provice a fast, easy and reliable service.

Count on us!

South Carolina
1 review
0 helpful votes
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Jipsie
November 24, 2024

I do require my dog to be with me to feel comfortable and now I feel so much better knowing she can accompany me many places and I don't have to think of her being boarded again now!

Date of experience: November 14, 2024
Marcelino D. Support Pets Rep
6 months ago

Hi Jessica,
We’re so glad to hear that having your dog by your side has brought you so much comfort and peace of mind! 🐾💙 Knowing that you don’t have to worry about boarding her and can share more of life’s moments together is truly wonderful. Thank you for trusting Support Pets to help make this possible. Wishing you and your furry companion all the best! 🥰✨

Georgia
1 review
0 helpful votes
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Received my ESA documents less than 48 hours
January 3, 2025

My experience in applying was a breeze! I received my ESA documents in less than 48 hours.

Date of experience: December 26, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Samantha,
Thank you so much for sharing your feedback! It’s always wonderful to hear from happy customers. Have a great day!

Florida
1 review
0 helpful votes
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Best service
January 5, 2025

Fast response time to the application process and easy to fill out

Date of experience: December 26, 2024
Marcelino D. Support Pets Rep
4 months ago

Hello Dawn,
Thank you so much for your positive feedback! We’re thrilled to know you had a great experience. Have a fantastic day!

Illinois
1 review
0 helpful votes
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Greatful American Bully owner
December 14, 2024

Very helpful and professional with getting the documents needed for my daughter and I in a timely and much needed manner
Thank you very much

Date of experience: December 4, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Eric,
It’s wonderful to hear you’re pleased with our services. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Review
January 7, 2025

Easy quick process. Responsive, thorough and very pleased.

Date of experience: December 27, 2024
Marcelino D. Support Pets Rep
4 months ago

Hello Marilyn,
Thank you so much for your kind words! We’re happy to hear that you found the process easy, quick, and thorough. Our goal is always to make this experience as smooth and stress-free as possible.

If you ever need assistance or have more questions, don’t hesitate to reach out. Wishing you and your furry companion all the best! 🐶❤️😊

New York
1 review
0 helpful votes
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Very fast for approval
December 29, 2024

I would like a card for my wallet not an option unless you pay more

Date of experience: December 27, 2024
Marcelino D. Support Pets Rep
5 months ago

Hi Danielle,
Thank you for your feedback! 🐾✨ We're glad to hear the approval process was quick for you.

While the ESA letter is the primary document included in our standard package, the wallet ID card is offered as an optional add-on for those who want the convenience of having quick reference information readily available.

If you're interested in purchasing an ESA ID card, you can find it on our website here:
👉 www.supportpets.com/shop

Pennsylvania
1 review
0 helpful votes
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Easy to deal with, turn around time was good
January 3, 2025

Quick and painless, one stop shopping, just printed everything out last night

Date of experience: December 27, 2024
Marcelino D. Support Pets Rep
4 months ago

Hello Robert,
We’re so grateful for your trust and support! Thank you for your feedback, and have a wonderful day!

Florida
1 review
0 helpful votes
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Excellent Customer Service
January 6, 2025

Helped fix my name between 48 hours and they did! 😊😊😊🙏🙏

Date of experience: December 27, 2024
Marcelino D. Support Pets Rep
4 months ago

HI Francisco,
Your positive words truly made our day! Thank you for trusting us, and have a fantastic day!

Texas
1 review
0 helpful votes
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Good
January 6, 2025

Fast and easy for my documents to get here online I'd suggest them.

Date of experience: December 27, 2024
Marcelino D. Support Pets Rep
4 months ago

Hi Matthew,
We’re so glad to know you had a great experience! Thank you for your kind words, and have a wonderful day!

Texas
1 review
0 helpful votes
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Easy, fast, and reliable
January 6, 2025

Loved the experience and compared to other esa companies it's inexpensive

Date of experience: December 27, 2024
Marcelino D. Support Pets Rep
4 months ago

Hello Maddy,
Your thoughtful feedback inspires us to keep improving! Thank you for your support, and have an amazing day!

Tennessee
1 review
0 helpful votes
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ESA approval
December 12, 2024

Process was simple. Questions easy to respond to and applicable for the need.

Date of experience: December 25, 2024