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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,965 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,582
quality
1,493
This company responds to reviews on average within 1 day

Instant Feedback

50,665 reviews
How would you rate Support Pets?
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Tennessee
1 review
0 helpful votes
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ESA approval
December 12, 2024

Process was simple. Questions easy to respond to and applicable for the need.

Date of experience: December 25, 2024
California
1 review
0 helpful votes
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Waiting
December 14, 2024

I had to wait a minute to get my documents but, they did a super good job. Plus I got my documents on tome

Date of experience: December 4, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Sandra,
We’re delighted to hear you’re happy with our service. Thanks for taking the time to share!

Iowa
1 review
0 helpful votes
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It was all fast and easy
January 4, 2025

They make it quick and easy and supply you with some great deals

Date of experience: December 25, 2024
Marcelino D. Support Pets Rep
4 months ago

Hello Andy,
We truly appreciate your support and trust! Thank you for your review, and have a fantastic day!

Maryland
1 review
0 helpful votes
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Emergency Support Animal application
December 18, 2024

Please apply here for your own quick & easy process to get your furry loved 1 their own legal documents to be deemed an ESA

Date of experience: December 8, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello William,
Your support means everything to us! Thank you for sharing your experience, and have an awesome day!

New York
1 review
0 helpful votes
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Bella's ESD
December 14, 2024

It was a very easy process to secure documents for Bella to be able to travel with me & take to shopping with me.

Date of experience: December 4, 2024
Marcelino D. Support Pets Rep
5 months ago

Hi Julia,
It’s incredibly rewarding to hear about your positive experience. Thank you for sharing!

Arizona
1 review
0 helpful votes
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Communication and understanding
November 24, 2024

My experience was wonderful from the application process to customer service handling a minor error quickly and kindly.

Date of experience: December 4, 2024
Georgia
1 review
0 helpful votes
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Not sure
January 5, 2025

Not yet ready to describe just not yet please let me express later

Date of experience: December 26, 2024
Marcelino D. Support Pets Rep
4 months ago

Hi Lee,
Thanks for your 5-stars review, if you need anything you may reach our Customer Support Team at: info@supportpets.com.
Have a great day!

Florida
1 review
0 helpful votes
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Amazing
January 4, 2025

Very quick and easy to do. I was made sure I was up to date with every step of the process.

Date of experience: December 25, 2024
Marcelino D. Support Pets Rep
4 months ago

Hi Angela,
Your positive words truly made our day! Thank you for your support, and have a fantastic day ahead!

North Carolina
1 review
0 helpful votes
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Easiest and fastest service for this ESA process
January 2, 2025

The letters are legit and accepted anywhere, the experience is being amazing so far.

Date of experience: December 23, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Fabian,
We’re so happy to know we could meet your expectations! Thank you for your support, and have a fantastic day!

California
1 review
0 helpful votes
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I had a glitch with the offer and I was helped right away. The staff are kind and polite. My ESA paperwork was sent to me within a few hours.

Date of experience: December 2, 2024
Leonel N. Support Pets Rep
5 months ago

Hello there! Thank you for sharing your experience!

We’re so glad to hear that your first renewal went smoothly and that you felt supported throughout the process. Troubl sounds like such a wonderful companion, and we’re happy to help ensure you have the comfort and security you need together. If you ever need assistance, we’re always here for you!

Thanks for trusting and chosing us!

Florida
1 review
0 helpful votes
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Great and easy to register
January 5, 2025
Updated review

Great and easy to register Cheyanne. I will recommend my friends to use this site.

Date of experience: December 26, 2024
Marcelino D. Support Pets Rep
4 months ago

Hello Betty,
We’re so happy to know we met your expectations! Thank you for sharing your experience, and have a fantastic day!


Very easy to sign my dog up
January 2, 2025
Previous review

Very easy to apply i am very pleased to get the help i need thanks to your business!

Date of experience: December 25, 2024
Texas
1 review
0 helpful votes
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Very fast and reliable
January 5, 2025

My experience was very professional and Fast, I highly recommend.

Date of experience: December 26, 2024
Marcelino D. Support Pets Rep
4 months ago

Hi Jordan,
Thank you so much for your kind feedback! We’re so happy to know you had a great experience. Have a fantastic day!

Illinois
1 review
0 helpful votes
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Nice process
January 5, 2025

Easy to understand and complete, in quick delivery of supporting documents.

Date of experience: December 26, 2024
Marcelino D. Support Pets Rep
4 months ago

Hi Kenneth,
We’re so grateful for your kind review! Thank you for your trust, and have a fantastic day ahead!

New York
1 review
0 helpful votes
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Great and easy experience
January 5, 2025

Super helpful and available to answer any questions I had!

Date of experience: December 26, 2024
Marcelino D. Support Pets Rep
4 months ago

Hi Ilana,
Your support means so much to us! Thank you for your review, and have a wonderful day ahead!

Utah
1 review
0 helpful votes
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It was good. Easy to navigate the system. Overall I have been happy but I am waiting for the apparel.

Date of experience: December 1, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Elizabeth,
Your message just made us smile! Thank you for your encouraging feedback. Have a fantastic day!

Washington
1 review
0 helpful votes
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The Best
December 20, 2024

Great Service and response that made my life more enjoyable and made me feel complete knowing that I have my pet with me wherever I go.

Date of experience: December 10, 2024
Leonel N. Support Pets Rep
5 months ago

Hi there! Thank you for sharing your experience!

We’re so happy to know that our service has made such a positive impact on your life and helped you keep your pet by your side. If you ever need anything else, don’t hesitate to reach out. We’re here for you!

Thanks for trusting and chosing us!

Illinois
1 review
0 helpful votes
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This is my 2nd year with the company and I love it.
December 11, 2024

I love the treatment from the customer service department. They are fast and very helpful. The harnest fits my dogs great, thank you!

Date of experience: December 1, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Nadja,
Your kind words motivate us to keep doing our best! Thank you for sharing your experience. Have a lovely day!

New York
1 review
0 helpful votes
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To high for Three pieces of paper
December 11, 2024

When I was on the website all kind of advertising things come up and said I needed this and that. So for 150 plus dollars I got three pieces of paper.

Date of experience: November 10, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Deborah,
We’re sorry to hear you felt overwhelmed by the additional options presented on the website. The core service is the ESA letter, but we understand how additional offers might have created confusion. Your feedback is important, and we’ll work on making the process clearer and more straightforward.

Washington
1 review
0 helpful votes
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Great
January 3, 2025

Very easy no stress no Dr visits which is great and my apartments accepted this for my dogs

Date of experience: December 24, 2024
Marcelino D. Support Pets Rep
5 months ago

Hello Angelica,
Your support means so much to us! Thank you for your thoughtful words, and have an amazing day ahead!

Florida
1 review
0 helpful votes
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Excellent and timely service
November 18, 2024

It only took me minutes to apply for my documents and accessories. I have kept my packet updated for several. It is also the way to prove ownership.

Date of experience: December 1, 2024