Overview
Support Pets has a rating of 4.7 stars from 12,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
Makes my life easier. Having my buddies with me no matter where I go keeps my mind calm.
:) very easy to do and fast! I registered my pet on Christmas and got my documents next day
Hello Christianna,
Thank you for your wonderful review! Your support encourages us every day. Have an awesome day!
After losing my Bear last year, you are the place I came to when I got Gus. This allows me to keep Gus with me any place I go.
It was quick and easy! Highly recommend, the process did not take long and it was very informative :)
Hi there! Thank you for your kind words!
We’re thrilled to hear that this was the best decision you’ve made and that the process was quick, easy, and informative. Your recommendation means so much to us. If you ever need assistance, we’re here to help!
Thanks for trusting and chosing us!
I got everything but vest that I had order during the process
Hi Joshua,
We’re sorry to hear about the issue with your vest order, and we understand how frustrating this must be. While it’s great that you’ve received everything else, your vest should have been included if it was part of your purchase.
Please reach out to our support team at info@supportpets.com with your order details and confirmation number. They’ll be able to track your order and resolve this issue promptly.
We appreciate your patience, and we’ll do our best to make sure you receive your vest as soon as possible. 🐾✨
Was being less likely to throw my phone through the house, appreciated all the help.
Hi Debra,
Thank you for your amazing review! Your support keeps us motivated every day. Have an awesome day!
Was quick, got back to me right away, and kept me updated through the process.
Hi there,
Thank you so much for your positive feedback! We’re so happy to know you had a great experience. Have a wonderful day!
After using support pets, it was probably the easiest way to get my dog certified as an ESA. It was fast and very simple to use. Also coming from a veteran who is diagnosed with PTSD, anxiety and depressionI now get to go out to public places with my dog with zero complications.
Hello Jocelyn,
We’re delighted to know that Support Pets made a difference for you! Thank you for your feedback and for trusting us with your pet’s needs. Wishing you a lovely day!
It was simple and well put together. I had a great experience.
Hi Trisha,
Your kind words inspire us every day! Thank you for your trust, and have a fantastic day!
Simple, thorough, and fairly affordable. Now I'll be able to have my ESA live with me.
Hi Vincent,
We truly appreciate your feedback! Thank you for your kind words, and have an awesome day!
Amazing easy to do helpful very fast and stress free thank you
Hello Chloe,
Thank you for your trust and support! It’s always a pleasure to hear from happy customers. Have a great day!
Really great service, super easy process. Very helpful!
Hello Jaiden,
Thank you for your support and trust! Your feedback is greatly appreciated. Have an amazing day!
It was quick and easy. I look forward to seeing what the future brings with you
Hello William,
Your thoughtful review truly made our day! Thank you for your support, and have an awesome day ahead!
Friendly experience with support pets and highly recommend them
Hello Roger,
We’re so grateful for your kind review! It’s always a pleasure to serve customers like you. Have a fantastic day!
We filed and got the cards and papers online quick to our suprise
Hi Susan,
Your thoughtful feedback means so much to us! Thank you for your support, and have an awesome day!
The process was easy and nice i loved it and i am glad to have my dog registered
Hi Hannah,
Your support keeps us motivated every day! Thank you for your feedback, and have a fantastic day!
Super easy and convenient! User friendly and a really quick process.
Hi Vivica,
Your kind words mean so much to us! Thank you for sharing your experience, and have a fantastic day!
I am so happy it was quick and easy to apply for the emotional support animal. I am no able to take my little buddy with me wherever I go
Hello Candace,
Your kind words made our day brighter! Thank you for choosing Support Pets. We’re so glad to have made a positive impact. Have a beautiful day!
Very quickly and easy steps to get pre approved, very simple to fill out question and fast approval, highly recommend 10/10 won't let your pets down.
Dayan,
Thank you so much for the glowing review! 🌟 We’re thrilled to hear that you found the process quick, simple, and efficient. Your recommendation means the world to us, and we’re so happy to support you and your pets. If you ever need anything, don’t hesitate to reach out—10/10, we’re here for you! 🐾💙
I filled out for what I thought was a package included id cards or at the very least a certificate but when I received an email offering a discount I jumped on it only to realize later I only purchased letters of authorization
Hi Jessica,
The primary service we provide is the ESA letter, which is essential for legal housing protections under the Fair Housing Act (FHA). Additional items like ID cards, certificates, or accessories are optional and must be purchased separately.
We apologize if this wasn’t clear at the time of purchase. If you have further questions or need assistance, feel free to reach out—we’re here to help! 🐾💙
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joshua,
Thank you so much for your kind words! We’re so happy to know you had a great experience. Have an amazing day!