Overview
Support Pets has a rating of 4.7 stars from 12,953 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
This process has been fast and very informative. I just completed my form and I am waiting to receive my certificate.
No complaints, been great information and helpful. The process was super easy and only took may 30mins max.
Customer support has been very helpful and answered all my concerns in a timely manner
Hi Priscilla,
We’re so happy to hear about your positive experience! Thank you for your trust, and have an amazing day!
I greatly appreciate the easy process and quick turn around time.
Hello Larry,
Thank you so much for your kind words! We’re so happy you had a great experience with us. Have a fantastic day!
I just need the doctor and your facilities number so I can put it on my landlord's number
Hi Kerighn,
We understand your request, but ESA letters do not require direct contact information for the doctor or our facilities to be valid. A legitimate ESA letter, issued by a licensed professional, includes all the necessary details, such as:
The professional's license number
State of practice
Official letterhead and signature
This information is typically sufficient for landlords to verify the authenticity of the letter.
If your landlord needs further clarification, they can follow the verification instructions provided in the ESA letter itself.
For additional assistance, feel free to reach out to our support team at info@supportpets.com. We’re here to help make this process as smooth as possible for you.
I was needing a housing letter and this process was efficient
Hello Kyleigh,
We truly appreciate your thoughtful review! Your trust keeps us motivated every day. Have a fantastic day!
I been with supports pets now for 21/2 yrs, if not 3 I love the service! And how they cater to the person and the animals.
Hello there! Thank you for your loyalty and kind words!
It’s wonderful to hear that you’ve been with Support Pets for so long and that our service has met your expectations. We’re so glad your sister referred you, and it’s an honor to support you and your furry companion. If you ever need anything, we’re always here to help!
Thanks for trusting and chosing us!
Fast & easy to get my dog certified. Looking forward to be able to take Tex anywhere I go.
Hello Linda,
Your feedback brightened our day! Thank you for your support, and have a fantastic day ahead!
The entire procedure was easy and fast. I received all the information I needed.
Hello Judy,
Your kind review made our day! Thank you for your support, and have a lovely day ahead!
Very easy form to fill out and it takes like a minute or two to fill out.
Hi Michelle,
Thank you so much for your kind words! 🐾✨ We’re happy to hear the process was quick and easy for you, and congratulations on your approval!
We hope your Emotional Support Animal brings you comfort and joy in the year ahead. Happy New Year 2025 to you and your furry friend! If you ever need assistance, don’t hesitate to reach out.
It was very good that i was approved quickly and given the instructions to obtain the proper documents!
It's been very helpful having my dog as my support animal over the years.
Hi Deandrea,
Thank you for your thoughtful review! We’re so grateful for your trust. Have an awesome day!
Fast and outstanding customer service.
All documents and supports for any issue was resolved
Hello Luis,
Thank you so much for your support! Your feedback motivates us to keep improving. Have a lovely day!
They give you your answer right there if you are approved. I loved that
Hi Crystal,
We’re so grateful for your positive review! Your trust and support keep us going. Have a fantastic day!
Was easy to get Percy's certification. Website made it simple and easy.
Hi Margaret,
Your review made our day! Thank you for your trust, and have a fantastic day ahead!
I'm so happy to receive my documents for my fur babies! And now I can travel and see the world with my little support group.
Hi Maria,
We’re so happy to hear you had a great experience with us. Thank you for your support and have a fantastic day.
Thank you very much easy and convenient. Take my dog everywhere.
Hello Patricia,
Your feedback brightened our day! Thank you for trusting us, and have an awesome day!
Wonderful customer service on time with getting documents
Hi Shelia,
Thank you so much for your kind words! We’re so glad you had a great experience. Have a wonderful day!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Thomas,
We’re so happy to know you had a wonderful experience! Thank you for your kind words, and have an amazing day!