Overview
Support Pets has a rating of 4.7 stars from 12,934 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
I was in a time constraint & i really needed to certify my pet. I have always struggled with being alone and anxiety so when my landlord was questioning me about my pet I was so panicked especially being tight with money, but with SupportPets they set all my worries away. They asked me questions not only about myself but my pet. What I needed it for & was all done within a timely manner. I definitely recommend if your landlord is asking for documentations on your animal.
The price is amazing, and it was quick and easy I received my documents in less than 24 hours.
Hello Elizabeth,
Your review brightened our day! Thank you for your support, and have an awesome day ahead!
This process was easy to complete. Very grateful that I can take my boy with me wherever I go.
Very helpful and was a fairly quick turn around time so thank you
Hi Dev,
We truly appreciate your feedback! It’s always great to know that we made a positive impact. If you need anything else, don’t hesitate to reach out. Have a wonderful day!
It went smooth easy and quick………………………………………………………………..
Hi Channel,
We’re so pleased to hear that you had a great experience! Thank you for sharing your positive feedback with us. If you need further help, we’re always available. Have a wonderful day!
They helped me out with the application and just nice people.
Hi Saul,
Your kind review means a lot to us! We’re so happy we could assist you. If you need any further support, we’re here for you. Wishing you a great day!
Well I'm 60 years old you could use phone support would help better
Hello Craig,
Thank you for sharing your feedback! We completely understand how important it is to have clear communication, especially for those who may not be as familiar with technology. While we handle all of our services online, we do offer the option to receive a printed copy of your ESA letter by reaching out to our support team. You can contact us via email at info@supportpets.com or through the chat option on our website. We’re always here to help and would be happy to assist you with any questions or concerns. Have a wonderful day!
This is my third purchase for ESA. This was the first time I received a renewal notice. I'm interested in the PSA.
I'm very pleased with the service was quick and easy Ziggy and I thank you very much :)
Hi Suzi,
Thank you so much for your kind words! We’re delighted to hear about your experience. Have an amazing day!
That's a lot of help. I'm just shocked more than anything. I'm just glad that dog can be with me.
Hello Mickey,
Your support means so much to us! Thank you for sharing your experience, and have an amazing day ahead!
Loved how quick and easy the process was. Luna can now travel with me and live rent free!
Hello Fallon,
Your support keeps us motivated to do our best every day! Thank you for your review, and have an amazing day!
I'm somewhat skeptical. But I really need this investment for my health and well-being. If not for happiness and loneliness.
Horrible! If I could give the company a o I would have. A one star is much too generous.
Hello Madeleine,
We’re truly sorry to hear about your experience, and we understand how frustrating this must be. This is not the level of service we aim to provide, and we want to make things right as quickly as possible.
Please reach out to our customer support team again through live chat on www.supportpets.com or via email at info@supportpets.com.
We’ll prioritize your case and ensure it’s properly addressed. Thank you for your patience, and we’re here to help resolve this for you.
Easy to use, cost was fair, quick response to all documents. All questions were realistic.
Hi Lyn,
We appreciate your kind words! It’s fantastic to hear about your experience. If you ever need anything else, feel free to reach out. Have a great day ahead!
When in need immediate response in answering from support personnel
Hi there,
Your review made our day! We’re thrilled we could help. If you ever need assistance, we’re just a message away. Wishing you a wonderful day!
Very thankful for a fast process! Love that I have this ability to empower myself with my ESA!
Hi Cody,
We’re so happy to hear your feedback! It’s wonderful to know we could be of service. If you need any further assistance, we’re here. Have a lovely day!
Fast service, caring doctor who listen to how you deal with everyday life experiences
Hello LaNina,
We’re so happy to read your review! It’s rewarding to know we made a difference. Let us know if you need anything else. Have a great day ahead!
Not paying outrageous prices while having the opportunity to always have my babies with me.
The customer service persons were very quick in answering my questions and very helpful. Thank you
Hi Samantha,
Your kind review inspires us every day! Thank you for your support, and have an amazing day ahead!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rina,
Thank you for sharing your experience! We’re so glad we could help ease your worries during such a stressful time. It’s great to hear that the process was smooth, affordable, and completed in a timely manner. Providing peace of mind for you and your pet is exactly what we strive for. 🐾💙
Thank you for recommending us—your kind words mean a lot! If you ever need further assistance or have any questions, we’re here to help. Wishing you and your furry companion all the best! 😊