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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Super easy process very informative and very responsive. This was my first time doing this and I'll definitely recommend this site to others.
It helped me be able to make my dogs my emotional support animals and I am grateful for it
Haylee, we’re truly grateful to have been a part of helping you create such a meaningful bond with your dogs. Thank you for sharing your experience—supporting your furry companions' important role in your life means the world to us.
I've was pleased with all the love and help you gave me and my dog you were a true blessing and you went way above to help us both and I felt you truly cared and truly loved doing your job and keeping me and Tommy together like we should be me and Tommy are a lot happier and you should be proud of the job you do I highly recommend you to anyone who is in need of your services god bless and all my thanks and prayers for you
Thanks for your review and support! We really appreciate your kind words and recommendation.
Thanks for trusting and choosing us
My experience was very good, i will advice to use this site if you are thinking to make your pet as a support companion. The site is very fast responding to your needs and are very professional.
Thank you so much for sharing your experience, Anahit! We're thrilled to hear that our team provided prompt and professional support for creating a companion bond with Miso. Your trust means a lot to us, and we’re here whenever you need anything.
Rápido, seguro el proceso les doy un 10 de 10
Muchas gracias, Alejandra, por valorar la rapidez y seguridad de nuestro servicio con ese destacado 10 de 10. Será un gusto seguir atendiendo tus necesidades y mejorar aún más tu experiencia en futuras visitas. Estamos siempre para ayudarte cuando lo necesites.
Quick and easy process getting my dog certified thank you!
Hi Stephanie,
We’re thrilled to hear the process was smooth and simple for you! It means a lot knowing we could help make things easier as you got your dog certified. Wishing you and your ESA all the best.
Knowing I have the option to include my pup in my daily activities is very helpful to reducing my stress. It has made a remarkable difference in my life to have a companion with me.
Hi Laura,
We’re so glad to hear that having your ESA by your side has made such a meaningful difference in your life. That’s exactly why we do what we do — to help people enjoy the comfort and stability of having their companions with them.
Thank you for choosing Support Pets and for sharing your kind words about our team. We’re happy we could quickly resolve the vest sizing issue so you and your pup could get back to enjoying the benefits of ESA support.
ESA letters arrived on time and were very detailed and thorough. I would highly encourage those moving to a place with a large pet fee to pay a smaller fee to be able to mitigate that large fee.
Thank you so much for your kind words, Kara! We're glad the ESA letters made your transition smoother, and truly appreciate you sharing your thoughtful advice with others—your support means a lot to us. Looking forward to being here for you whenever you need.
This is my third year renewing my ESP and it was simple and not a bad experience. Thank you.
Thank you, Marilyn, for your continued trust and kind words over these three years. We’re delighted to hear that renewals have been smooth and positive for you. We're always here to support you and your pet’s well-being in every way possible!
It was a very simple experience and will be very helpful for me and also my husband.
I didn't know what to expect actually, but it took a few days and I hit the letter that I need to live and travel with my ESA.
Thank you so much, LaTosha, for sharing your experience with us. We're glad to hear the process went smoothly and that you now have what you need to support your ESA. We appreciate your feedback and are here if you have any questions along the way!
So far very pleased. Still new to all this. Haven't even received my gear
Thank you, Yvonne, for your kind words. We're delighted to hear that your experience so far has been positive and are here to ensure you receive your gear promptly while supporting every step of the way. Looking forward to continuing to help you and your furry friends!
This was super easy and inexpensive. I also appreciate the fact that you could add a 2nd pet for free!
Thank you so much, Miranda! We're thrilled to hear that the process was easy and affordable for you, and we’re glad the option to add a second pet made more care easier. We look forward to supporting you and your furry friends in the future!
Easy to work through the questions and proceeding with the format. Not over complicated to read understand and answer.
With the perspective of having your pet with at all times possible.
Absolutely amazing I am so glad I gave them a try. Now me and my cat Praise are forever grateful.
Thank you so much, Tamikah! We’re thrilled to hear praise that you and Praise had a wonderful experience, and we look forward to supporting both of you for many more years to come. Your trust means the world to us!
Teresa, it's so great to hear that feeling secure with your ESA by your side has made such a positive difference. We're truly glad to support the connection you two share. Thank you for trusting us with what matters most to you.
I answered a few honest questions and it was quick and easy. I love my fur baby and hate to be without her. She definitely calms me.
Monica, thank you so much for sharing your experience. We’re truly glad to hear the process made things easier for you and that your fur baby brings such comfort.
It was quick and easy! I got recommended by one of my co-workers who also has an ESA and they said this was the website they used. Definitely would recommend this to someone else if the opportunity comes.
Hi Salaria,
We’re so glad the process was quick and easy for you, and we appreciate you sharing your recommendation. Thank you for trusting us!
Fast service, I'm happy because my son with autism has his document. Thank you.
Blanca, We’re so glad to hear your son has his document and that our team could guide you along the way. Thank you for sharing your experience!
Have a great Monday! 🐾🐶
It was easy and fast. My experience was amazing. No issues very fast.
Hi Betty,
We’re so glad to hear you had an amazing experience and that everything was fast and easy for you. Thank you for your recommendation!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sierra, thank you for sharing such wonderful feedback! We're thrilled to hear your experience was easy and informative, and we truly appreciate your recommendation. We look forward to continuing to support you and your pet’s health in the future!