Overview
Support Pets has a rating of 4.7 stars from 12,875 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.
Instant Feedback
Was able to get an ESA letter fast and for a great cost. Exactly what I needed
Hi Logan,
Thank you for your review! We’re delighted that you’re satisfied with our service. Should you need anything, feel free to contact us anytime. Have a lovely day!
Fast and user friendly. It also cone highly recommended by friends.
Hi Gretchen,
We’re so grateful for your positive review! Knowing we could assist you is why we do what we do. If you ever need more support, we’re here. Have a wonderful day!
Great platform. Easy to navigate, quick approval! So thankful it exists.
Hello Tatiana,
We’re so glad you’re satisfied with our service! Thank you for taking the time to leave your feedback. If you need further help, we’re always here. Wishing you a wonderful day!
Easy to understand. Thanks for helping those who need help!
Hello Daniel,
Our pleasure! Your kind words remind us why we love what we do.
I was able to get both my pups certified as esa. The paperwork came quickly.
Hi Kristene,
Your thoughtful review made our day! We’re thrilled to know you’re happy with our service. If you need anything further, we’re just a message away. Have a wonderful day!
It was easy and very affordable. I had no problems with the website.
Hi Cayden,
Your review made our day brighter! We’re thrilled to know you’re pleased with our service. If you need more assistance, don’t hesitate to contact us. Have a great day!
So easy to apply for this but they sent me a extra small vest and it too small I hope they can send me the next size up otherwise great
Hello Mark,
Thank you for your feedback! We’re glad to hear the application process was easy for you, though we’re sorry the vest size didn’t fit your dog. Please reach out to us at info@supportpets.com or use the chat feature on www.supportpets.com to request an exchange for the correct size. Our team will be happy to assist you.
We appreciate you choosing us, and we’ll make sure everything gets sorted so you and your dog can continue enjoying your time together! 🐾💙
It really helps with my companion to have him registered. I makes life easier knowing all he does for me.
Hello Jackie,
Thank you for sharing your experience! 🐾💙 We’re so glad to hear that having your companion registered has made life easier for you. It’s amazing how much comfort and support our furry friends provide. Your bond with your pet is truly special, and we’re honored to be a part of helping you keep that connection strong. If you ever need further assistance, we’re here to help! 😊🐶✨
The entire process is easy and hassle free. And renewals are a breeze. Best thing I've done for my dog.
Hi Christina,
We truly appreciate your kind review! It’s always a joy to know we’ve met your expectations. Wishing you a fabulous day!
My letter worked to get my dog blue into our apartment complex! Super easy and will be doing every year
Hi Sarah,
We’re thrilled to know you’re happy with Support Pets! Your feedback motivates us to continue providing the best service. Have an incredible day!
Great outlet / resource. Not only has this been a very informative experience but also user friendly. A doctor responded to my request within 24 hours which makes all the difference when it comes to a subject of this matter. Furthermore, being someone that constantly has anxiety, along with all the correlations as such this process felt direct and to the point without the added stressful factors pertaining to constant phone calls or having to give too much information that may raise red flags. I would definitely recommend to others.
Hello Kara,
We’re so glad to hear that your experience with us was smooth, informative, and stress-free. It’s wonderful to know that our approach was helpful, especially given the importance of reducing anxiety. Your kind words mean a lot to us, and we're thrilled to have been able to meet your needs. Thank you for trusting us and for your recommendation—if you ever need further assistance, we’re always here to support you.
I use every year, very good. Will continue to use in the future
Hi Alyssa,
Thanks for the great review! We’re pleased to know that we could assist you. If you need any more support, don’t hesitate to reach out. Have a lovely day ahead!
Support pets made the process of applying to have my dog be certified as an ESA seamless and straightforward. The additional options to train for the PSD certification and obtain all the gear were also extremely accessible.
Hi Tabitha,
It’s fantastic to know you had a great experience! Your feedback keeps us motivated at Support Pets. Wishing you a lovely day!
Great. No complaints. Website was easy and my ESP documents processed in a timely manner.
Hi Annie,
Thank you for your wonderful feedback! It’s great to know that we were able to meet your expectations. If you ever need help, we’re always here for you. Have a lovely day!
Was very simple and easy to do. I have no complaints. Love it.
Hi Krystin,
We’re so happy to hear that you’re satisfied with our service! Thank you for your kind words. If you need any further assistance, we’re here to help. Have a fantastic day ahead!
Exceptional service. Response to any of my questions came promptly. Thank you.
Hello there! Thank you so much for your kind words!
We’re thrilled to hear you had such a positive experience and that our team could assist you promptly. Recommendations from friends mean so much, and we’re grateful you chose us. Wishing you and your furry friend all the best!
It was an easy process renewing my ESA animal. Thank you so much!
Hello there! Thank you for sharing your experience!
We're so glad the renewal process was smooth and easy for you. Reviews from our amazing customers truly mean the world to us. Wishing you and your ESA many happy and peaceful moments together!
Very easy, efficient process. Would highly recommend and will be using again.
Hello! Thank you for your feedback!
It’s great to hear that you found the process easy and efficient. We appreciate your recommendation and look forward to assisting you again in the future. Wishing you and your ESA all the best!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Carrie,
We’re so glad to hear your positive experience! Thank you for being a valued part of Support Pets. Have a truly wonderful day!