Overview
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It's amazing now I can go w my dogs everywhere freely w out having much concerns
I believe this platform is the best! I'm extremely happy and completely satisfied with the service.
Very helpful and fast when I advised I needed my documents asap. They got it done.
Hello Deniza!
Thank you for your continued trust in us! We're glad we could expedite your renewal documents and provide the fast, helpful service you needed. We truly appreciate your support and are always here to assist you!
The application process was very easy. I am glad that I went through with this site.
Hello Chelsea!
Thank you for your feedback! We're happy to hear that the application process was easy for you. We appreciate you choosing us and are glad we could assist you!
Super easy and super fast. Cant wait to get my fur baby's vest.Thank you so much.
Hello Kaylean,
Our pleasure! It’s always a joy to hear from satisfied customers. Thanks for your feedback!
Feels good to know I can move with the dogs. I won't go anywhere without them
Hello Andrew!
We're so happy to hear that you can move with your dogs without any worries! Your pets are family, and they deserve to be by your side. Thank you for trusting us—let us know if you ever need anything!
Got my documents quick! I just got them so we will see if they work out
Hello Heather,
Our pleasure! We appreciate the trust you’ve placed in us and are glad to know that our service has been valuable.
Easy process and fast results. I can now live with my animal knowing i have documentation
Hello Madison,
Our pleasure! Knowing we’ve made a difference in your experience is rewarding, and we’re committed to maintaining that level of service.
Also paid for her tag and gears for $87 but l have not received them yet
Easy, affordable and highly recommended! I'm happy to be able to have Gracey with me…
Hi India,
Our pleasure! Your trust and confidence in our service mean a lot to us, and we’re always here to help.
I made a mistake placing my order and they corrected it for me I appreciate that
Hello Kathy,
Our pleasure! We appreciate your support and will continue striving to deliver a service you can rely on.
Process was very easy and seemed reasonably priced and able to get a second pet added.
Hello Kelly!
We're so happy to hear that you found the process easy and reasonably priced! Being able to add a second pet is a great bonus. Thank you for trusting us—let us know if you ever need anything! 🐾😊
Easy and quick responses to chat and email. Thank you support pets I greatly appreciate it!
Great service and it was fast and easy for anyone looking to have their pet registered
Hi Perry!
We're so glad you had a quick and easy experience! Thank you for your kind words. If you ever need anything in the future, we're here to help!
Very easy and simple to understand. They seem like they care about people with mental disabilities.
Hello Jeanette!
We're so glad you had an excellent experience and found the process easy to understand. Providing support and making sure people get the help they need is our priority. If you ever need anything, we're here to assist you!
It was easy to use the website and not too long or difficult to get through
Hello Cynthia,
Thank you so much for sharing your experience! 🐾💙
We’re so glad to hear the process was easy and straightforward—that’s exactly what we aim for. And it means a lot that you came to us through a recommendation!
Super fast and easy. Came straight to email and did not have any issue downloading them either.
Hi Megan,
Our pleasure! It’s always a joy to know we’ve helped. Thanks for being part of our journey!
I had trouble getting my documents to download so I had to contact customer service. They were on it stat! I had everything I needed and more….
Hello Hope,
Thank you so much for sharing your experience with us! We're thrilled to hear that our customer service team was able to resolve your issue quickly and effectively. It’s wonderful to know that everything you needed was taken care of, and we appreciate your kind words about choosing us.
We’re always here to make the process as smooth as possible and ensure you have the support you need. Thanks again for trusting us, and we’re happy to be the right fit for you! If you ever need further assistance, don’t hesitate to reach out. 😊
It's quick and easy got them within 48 hours. We have used them for 3 years
Hello Shanda,
Our pleasure! It’s amazing to hear such positive feedback. Thanks for being part of our journey!
Very good! Thanks again for the great service. No worries about the information that I entered, very easy to complete the application!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Shirley!
Thank you for your kind words! We're so glad to hear that you're happy and satisfied with our service. We appreciate you choosing us based on a recommendation and are always here to help if you need anything!