I ordered parts and they were actually delivered THE NEXT DAY! And I used their standard shipping. Turned out some of the parts I ordered I goofed up on. Without question they emailed the paperwork necessary for the return and they accepted them and credited my account. I'm so pleased with this company that I cannot wait to recommend them to everyone I know. Fantastic!!
I only gave them 5 stars because you don't have an option to give them 10!!
Great selection of materials with easy to understand descriptions. Excellent customer service and they don't leave you hanging. Fast acknowledgement of your order with a UPS tracking number - one click tracking. Free shipping on orders over $99. Easy to use website.
My central AC stopped working due to a faulty relay in the heat of the summer. Supply house had a new one in stock at a great price and was at my doorstep super fast. I'll be shopping at Supplyhouse.com for all my future plumbing and HVAC needs!
My gas water heater ship prep consisted of four layers of triple walled cardboard surrounding the boxed unit, then strapped down to the pallet, and then shrink wrapped in plastic. When I got the unit after a two day delivery, the unit looked pristine. The low price company guarantee plus the knowledge that I already had two other non-competitive offers for the same water heater that were $300 to $700 more made this an absolutely a no-brainer to shop any where else.
I've ordered from SupplyHouse for many years now (used to be called PexSupply back in the day). They are always reliable, and ship incredibly fast. The minimum purchase for free shipping is not outrageous like on other websites, and never takes more than a day or two to reach me. They do a good job listing as many details as possible on their item pages so that you know which product to select. Lastly, they are usually the most competitively priced, but even if they are not, they will match their competitors if you just email them. You can't beat that! SupplyHouse is always my first stop when looking for HVAC and Plumbing supplies!
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