superpay

Aug. 14,2020 i try to cash out my earnings $2.90 from my survey completed task in Superpay.me but then the hold my account and said that they will verify first and see my work. My account will be re-activated once there advertisers will verify (LIKE WHAT THE $#*!) i completed what I earn but then they hold it and wait for 30-60days if they resolve it. See my picture for more understanding.

I was rude first because of the way they treated me freezing my account after I requested cashout for the money I earned and get this they allowed me to request the amount I earned and told me it would take 3 business days before it would hit my PayPal however when I logged in 3 days later nothing this is what happened Superpayme.com was horrible experience horrible and rude customer service super confusing and when it's time to cash out your small incentive totally $1.00 they give you a issue about verification that was already completed during the time you signed up to the site but they want to ask you ridiculous security questions they never told you or discuss with you up front about they wait until you need to redeem your money this is sick don't waste your time here is this verification process to redeem your small $1.00 that also will be fees took with PayPal seriously a waste of time
1 In months and years, please confirm how long you've been living at your current address.

2 Please can you confirm how you found our site (eg. Search, recommendation etc.)

3 Please can you confirm the subject or requirements of the last survey or offer you completed.
https://www.flowcode.com/page/victoriouscollection

After earning about $4 and not getting paid I inquired and got this response. They claim it takes 30-60 days to verify.

Hi,

Thank you for contacting us.

We need to verify the offers you have completed with our advertisers who supply those offers. Once the verification process is successfully completed your account will be reactivated and you can re-request payment of any balance on your account which will be issued within 24 hours of request.

Please note that while this is being carried out, you will not be able to use your account to take part in other surveys or offers, but once successfully completed, you will be able to continue as normal.

Usually this process takes between 30 and 60 days depending on how quickly our advertisers respond to our enquiries. Please contact us again in 30 days and we will hopefully be able to provide an update on whether the account can be reactivated at that point, or whether you will need to wait the full 60 days to complete the process.

Thank you for your patience while this process is completed.

Admin

After suffering through yet another payment fail by Mintvine/Branded Surveys (of which MANY users are also suffering right now) I wanted to comment on the great experience I've had with Superpay.me these last 9 months. Sure, they are extremely strict with their application standards. I'm glad they are. It keeps the lowlifes out and helps to insure that they have honest people answering their surveys. As far as performance, I have NEVER had a delayed payment in 9 months. I have had only 1 technical issue with their site in all that time, and that was when the entire site was down for a few hours. They have proved that they really have things together. Their support staff answer inquiries in just a few hours' time if not sooner, and they have always been extremely helpful. They know what they're doing from a tech perspective, and they are financially stable. I really really really hope they stay that way for a long time to come! I would give them more than 5 stars, but that's the most I can give on this site.

เป็นแบบสอบถามที่ดี น่าสนใจเหมาะสมและตรงกับสิ่งที่เป็นอยู่ในทุกๆวัน อยากได้แบบสอบถามแบบนี้ในทุกๆวัน ขอบคุณมากๆค่ะ

((READ)) STAY AWAY PEOPLE. They are not to be trusted. The moment I signed up red flags came out of nowhere. There was points I was supposed to get if signed up. That's what I saw! Signed up and didn't receive sht. Second red flag,did a 5min survey that lasted 50min for 20¢! They responded with that same bs 3rd party crap we all heard b4. BRANDED SURVEYS is trustworthy and number 1 in the survey world Google says that all over the place. ATTA POLL is my fav they pay instantly. Made $53 in 2 wks

Like other people said you do a couple surveys then go through their "verification" check. They require your address on your ID to be the same as on your profile with them. They also asked me for pictures of my utility bills and of my lease agreement to further verify my account. That's where I drew the line and said No. Close my account. Customer service kept dragging on about rules reiterating rules and that they can subject people to security checks and that I shouldn't have signed up with them of I didn't want to do their security checks. Very rudely worded like that. I've sent the message six time delete the account and they're still dragging it causing me stress and anger. So TLDR I wouldn't suggest this site. They require a picture of yourself, your ID, Your utility bill, and your lease agreement to pass their verification. And the customer service doesn't know how to do their customer service job and talks down to you. Lol. I've never dealt with that before. Skip out on this site!

I have been with them for over 2 years dont lots of surveys but when offers dont get credited they pass the buck to the advertisers and they do nothing then they dont do anything else except threten to close your account now they have with me and on top of it saying I provided false imformation which was not true I completed offers and never received credit these people who run the site are utter scum bags and I advise any one to stay away the horrible human beings

DO NOT JOIN THIS WEBSITE ITS A SCAM I DID HOURS OF WORK AND THEY SCAMMED ME KEEP PUTTING VERFICATION REQUIREMENT. I REQUEST ONE DOLLAR PAYPAL AND I HAD 14 DOLLARS AND I WAS GOING TO REQUEST PAYMENT AND THEY LOCKED ME OUT SCAM THEY TAKE YOUR M0NEY AND YOUR SURVEY REVIEWS.

I joined the site and thought their offers and rewards looked great. So, I tried a few and I think some of them credited. Then, one day, I saw (after some confusion due to a somewhat unintuitive user interface) that my account was undergoing verification checks. That was fine with me. However, after waiting a month for this check to be completed (pretty inefficient, right?), I asked for an update. They told me to wait another month. Ok, I did that. After another month passed with no news, I, again, asked for an update. A day or two later, this verbatim message appeared in my account inbox:
"PERMANENT BAN
Hi,
As a result of failing our security checks, this account is now banned permanently. All future tickets will be deleted without being read or receiving a response.
Admin"

No explanation provided. My earnings unavailable now. Perhaps, it was a mistake of mine, perhaps a miscommunication. Guess, we'll never know, especially after reading of similar scenarios others have experienced and the rather unfriendly responses of whoever responds on behalf of superpay.me. Customer no service eventually leads to company no operations.
Hope they realize that and do better.

The worst survey site I have ever experienced in my 8 years of doing surveys. The site itself, not bad. Once you need support, look out. They are very rude, in my opinion, they get joy out of this. They start by calling you a "cheater" among the many words they use. Then they will tell you they will be doing a security check on you Not to bother them for 90 days, of course you will never hear from them again. The Big Red Flag for me was this is the only survey site that actually charges you(out of your balance)to use Paypal, even Paypal does not charge to use Paypal. Once they freeze your account you have no access to your "hard earned money" all I can say on that issue is the reader must decide for themselves where the money went! I had 3 of my friends join, all 3 experienced the same outcome. Like I said the site itself is not bad, it is who ever is running the site. The eployees. I'm not done with them yet. I've only begun. BeWare! They will make you feel like screaming all the way down sesame street! Bad, Bad, Bad

Superpayme get you to fill out surveys then tell me I do Not qualify.
Thank you for taking part in the survey but You do NOT qualify.

They take back survey credit and only side with providers. Unprofessional and rude towards their members.